Rattan Direct - Overall Rating based on 25 reviews
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Outdoor furniture table and chairs
I've bought outdoor furniture from this company a few times over the years and have always been happy with the quality. The Rattan they use is much better than cheaper options, and the cushions and other accessories have always held up well. Recently, I splurged on an £800 table and two chairs, and they were top-notch as expected. Although there was a little delay with the delivery, the company kept me updated every step of the way and even made up for the inconvenience. Overall, my experience with Rattan Direct was fantastic, and I'd like to thank them for their exceptional service once again. A big shoutout to Julia Wamba for her professional and friendly customer service.
Outdoor furniture purchase
I recently bought some outdoor furniture from this company. I usually like to see and feel things in person before buying them, so I was a bit unsure about getting furniture online at first. But, after doing my research, reading reviews, and checking out the company details, I decided to go for it. I talked to a really helpful salesperson who gave me all the info I needed to make my purchase. The ordering process went really smoothly, and I got an instant confirmation of my order. The logistics team kept me updated on when my delivery was scheduled, and on the day, they called to let me know it was on its way. Two friendly delivery guys showed up and carefully unloaded all my items - 6 chairs, a big table, a lazy Suzan, umbrella, and base. Everything was packed really securely, so it took a bit of time to unpack, but the quality of the items was top-notch. It all went beyond my expectations, and I'm super happy with my purchase.
Dining set purchase
I recently got this awesome dining set and it was a breeze to assemble. I'm absolutely chuffed with how it fits in my house, but I was a bit gutted because the free parasol that was meant to be included was nowhere to be found. I've reached out to Customer Services, so hopefully they'll get it sorted out soon.
Cushions for rattan chairs
The cushions I ordered for my rattan chairs arrived quickly and fit perfectly. I was really happy with the quality of the cushions, especially considering how great the price was. I'll definitely be buying from this company again after such a good experience.
Outdoor furniture set
I have to admit, I was really impressed with the outdoor furniture set I bought from this company. The materials they used were top-notch and the build quality was really good. The delivery was easy and trouble-free, and my interactions with the company were simple and enjoyable. All in all, I'm really happy with my purchase.
Cube furniture set
I have to say, the cube furniture set I got from this company is really great. It's actually the second set I've bought from them, and I couldn't be happier. The quality of the furniture is amazing, and it fits in perfectly with any outdoor setting. The fact that my last set lasted me six years says a lot about how durable their products are. The delivery was smooth, and the customer service was quick and helpful. All in all, I'm really pleased with my purchase and will definitely be coming back for more in the future.
New garden furniture
I recently bought some new garden furniture and I absolutely love it! The table and chairs are incredibly comfortable, and the free parasol is really strong. The ordering process was very straightforward, and the delivery arrived right on schedule. The customer service was also excellent. I highly recommend them!
Sun lounger set
I've been buying furniture from this company for a long time, and I have to say, the quality is top-notch. The rattan pieces I've gotten from them over the years always impress me. Even the original set I bought still has cushions in great condition after all this time. Recently, I got a sun lounger set with 2 loungers and a glass-topped table, and I'm thrilled with it. Ordering was easy, delivery was quick, and the customer service team really knew their stuff. Overall, I've had nothing but an excellent experience with this company.
ShieldCovers
The staff really knew their stuff and gave me a hand picking out the perfect size covers for my garden furniture. The delivery arrived right on schedule, just like they said, and I was over the moon with how everything turned out. I'll definitely be coming back for more shopping in the future.
Garden furniture purchase
Ordering the garden furniture was really simple, but there were a few problems with the delivery. They couldn't deliver it on the day I wanted, and to make matters worse, they only brought three out of the four boxes at first. Thankfully, they did eventually bring the fourth box on the same day, although it took a bit of bother. I have to say, though, the furniture was packaged really well - each cushion was wrapped up on its own in plastic. The quality of the furniture and cushions is actually really good, and I'm grateful they included covers for easy storage. Despite the delivery mix-ups, I'm happy with what I bought and can't wait to relax in the garden once the weather perks up.
3 seater sofa with weatherproof cover
I was really thrilled when I ordered my 3 seater sofa online. I kept getting updates on its delivery and it actually arrived on schedule. The sofa is really good quality and it even came with its own posh weatherproof cover. It looks fantastic in my garden, I keep admiring it. I'm delighted with my purchase and the service I got was excellent.
Late delivery
I'm really disappointed with the way the communication and delivery time has been for my purchase. I ordered something back in early April, expecting it to arrive in April, but I didn't hear anything until I decided to ask. Every time I asked about a delivery date, it kept getting delayed. I just think the lack of communication is really not on.
Mismatched furniture
I can't believe the madness I'm dealing with at this place. I mean, I bought some furniture and they sent me the wrong stuff not just once, but twice! And now they're not even bothering to come and collect it so I can get my money back. How rude is that? I've had enough of them. The furniture is just sitting in boxes on my driveway, looking all sorry for itself. Ugh, I won't be making that mistake again!
Outdoor furniture set
I recently bought an outdoor furniture set from this company and I'm pretty satisfied with how it all went. The website was easy to use, so I had no trouble finding and buying the furniture I liked. I liked that they kept me updated on when the delivery would be, so it was good for planning my day. The furniture came well-packed and just as they had described it. I've been really enjoying having it in my outdoor space, it gives it a bit of a lively feel. The only downside is that I had to swap out the covers that came with it because they weren't totally rainproof. It was a bit annoying, especially with all the rain we've been having recently.
Daybed purchase for small garden
We're absolutely thrilled with the daybed we bought for our little garden. It's turned out to be even better than we hoped for. It fits perfectly in our outdoor area, giving me a lovely spot to unwind with a book during the day and a nice cosy spot for a drink in the evening. The design is really stylish and modern, and it was so easy to put together. The daybed came all nicely packaged and arrived quickly without any damage.
Day bed purchase
I just bought a day bed from this company and found ordering it super easy. The payment options were straightforward, and picking a delivery date was a breeze. However, I was let down by the lack of updates on when my delivery would arrive. It was annoying not knowing where my order was and having to contact customer service for updates. I had to reach out to them every time for information on my purchase, which was a bit of a hassle.
Furniture purchase
I recently bought some furniture from this company and I must say, their customer service team is top-notch. They helped me with the whole buying process and also gave me fantastic after-sales service.
Garden furniture purchase
My ordering experience was really easy and the delivery went smoothly. The garden furniture is just stunning and the cushions are top-notch. The furniture is so comfy, I can't even describe it. And the fact that it came already assembled is just brilliant. Even though I'm in Scotland and it hasn't stopped raining since the delivery, I'm excited for sunny days to come and enjoy the furniture even more.
Lovely furniture
I absolutely adore my new furniture! The quality is absolutely incredible and I wouldn't even think about buying it anywhere else. You might come across cheaper choices elsewhere, but trust me, they won't match up in terms of quality. The service was incredibly seamless and the delivery was also surprisingly fast. I couldn't be happier as a customer!
4 seater garden set
Round table 4 seats and parasol.superb quality and 5 star customer service. Highly recommended. Problem with parasol promptly sorted. Highly recommended.
About Rattan Direct
You have many different forms of garden furniture made of various materials. But one of the most classy materials that are always in style is rattan. But where do you find good quality rattan furniture? One of the shops that of sells them is Rattan Direct. But what kind of quality are their garden sets? Does their specialisation really mean that they are better at what they do? Or are you better off going to some regular garden centre? And if your garden set last for way less time than it should is their some kind of customer service that will make things right and makes sure you walk out a happy customer after all? The best way to find that out is through reviews that are left here by customers that have already shopped at Rattan Direct before. Inform yourself by reading their reviews so your decision to shop or not to shop at Rattan Furniture Shop. Becomes a little easier.
About Rattan Direct
Rattan Direct is an online shop that sells rattan furniture for your garden and conservatory,. They call themselves the leading rattan furniture supplier. Their main showroom is situated in North West. They sell rattan garden furniture like garden sets, daybeds, balcony sets, garden corners, sun loungers, dining tables, garden sofas, bistro sets, cube sets and accessories like parasols, furniture covers, pillows, tables, patio heaters, storage solutions and plant pots. For your conservatory they offer full rangers, cofee tables, corner sofas, dining furniture, ottomans, footstools, armchairs and storage solutions.
Services of Rattan Direct
Their furniture can be ordered online by creating an account on their website. It’s understandable if you want to see their furniture first, so you can always visit their showroom in North West. But Rattan Direct also delivers the furniture to your home. They can deliver with one man delivery, two man delivery, two man delivery premium, parcel delivery and pallet delivery. Some of these delivery services are free of costs. And all products come with a 5 year warrantee. If a problem occurs, you can of course contact them. They have a telephone number that you can call to, but you can always email them and, as mentioned before, visit their showroom in Bolton.
Complaints, Compliments and Tips for Rattan Direct
So what is your opinion on Rattan Direct? We are curious to know what you think about this rattan furniture company and its services. How do you like your rattan garden set? Is your garden sofa still as new after a few winters outside? Of do they already look old after a couple or rainstorms? How long did the delivery period really take? How are you treated by the customer service of Rattan Direct? In short: are you satisfied? Leave a review here on BritainReviews and help others to find out what to expect from Rattan Direct and their products and services. That way they can make an informed decision.
What quality rattan does Rattan Direct use? How durable is their garden furniture and conservatory furniture? Read reviews.
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Contact Information
Unit 6 Smithfold Lane, Worsley, Little Hulton
M28 0GP Manchester
United Kingdom
Categories Rattan Direct
Online shopping | Homeware Reviews & Experiences
Page Statistics
Seite online seit: 29 June 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Best furniture is rattan furni
Rattan direct is a great online shop to buy rattan furniture which is perfect for garden, balcony and lawn spaces. I loved the kind of quality I get with rattan. I loved rattan... Read onBy: Stephen Warring