Rugs Direct Reviews

About Rugs Direct

Are you in need of a rug to brighten up your home? Wanting to furnish your floor but don't know much about how this can be done or what products are best suited to it? Rugs Direct is an online site that focuses on the retail of rugs. Read on to learn all about their company, available products, and hear from reliable customer reviews.

About Rugs Direct

Established in 1984, the company started selling rugs, rug underlay, carpets, specialty door bars, and stair rods from their location in store. The online store was not started until 1997 when e-commerce started being more popular, and so Rugs Direct adopted their company name and started selling rugs online. In order to ensure the best possible service for their customers, in 2009 the company split their business to operate Stair-Rods Direct as a separate site, dedicating the whole site to rugs. Through their many years of experience in retail for floor furnishings, Rugs Direct can now bring top quality and the best selection of products to their customers, as well as being able to advise their customers with product choice due to their wealth of understanding in this field. In order to maintain the top possible customer service, the site also offers a telephone service for any specific questions or anyone wanting to speak to staff directly.

Customer Services

Amongst the broad range of products for sale on their website, there are nine categories of rugs, differentiated by style and purpose: Modern, Funky, Traditional, Plain, Runners, Brands, Wool, Underlay, and Kids. Each of these divisions has an extensive range of rug types within them as well, with Underlay rugs having the smallest selection, with only 2 choices, and Modern have the broadest selection of more than 130. Alternatively, customers also have the option of searching based on the six features of color, category (modern, traditional, plain, funky, kids), size, price, style (flat weave, floral, geometric, natural fiber, shaggy, striped, wool), and shape (circle, cube, cushion, cushion covers, half moon, novelty, octagon, rectangle, runner, square).

Payment can be made using cards from American Express, Visa, MasterCard, Discover, or PayPal.

For deliveries between 08:30 and 17:30, there are no delivery charges, and the other options of specified delivery times vary in price depending on ease for the company.

To return an item you must notify the company within 14 days of delivery.

Complaints, Advice, and Feedback for other consumers shopping from Rugs Direct

Share your opinion of Rugs Direct here to help out other customers in their shopping experience and selection of a suitable rug for their home. What was your opinion of the aesthetic attributes of their products? Did you think that they offered good value for money? Was delivery punctual and reliable? What did you think of their customer service? Did you feel welcome and encouraged to shop more?

How reliable is the product quality at Rugs Direct? Share your opinion here or read customer reviews to find out if products are well made & affordable!

Contact Information

🌐 www.rugsdirect.co.uk

Categories

Online shopping | Homeware Reviews & Experiences