Homescapes29 reviews
This score is based on 29 genuine reviews submitted via BritainReviews since 2019.
Featured Reviews
Reviews (29)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.The sofa finally feels right
My sister mentioned these after I admired hers in her lounge. I knew I’d made the right choice when mine arrived and the colours looked even better than online. They’re properly full without being stiff, which surprised me. Ordering by phone was easy too, thankfully, and delivery was quicker than I expected.
Cushions that passed the sofa test
Our old sofa suddenly looks less tragic, which is saying something. The cushions feel properly plump and well finished, not flimsy at all, and they’ve become part of my evening tea-and-telly routine. Ordering was straightforward, delivery turned up quickly, and the little thank-you note gave it a genuinely thoughtful touch.
When it finally felt right
Halfway through unpacking I realised the cushions were all wrong, so I sent them back — I needed decent support for my sore back after a hectic move, so picking the right colour mattered. Returns were easy, replies quick and I got refunds without fuss. The third batch finally hit the spot; not perfect, a tiny stitch loose, but happy, would buy again.
Quietly impressed, with caveats
a loose thread and the stitching isn't perfect, but customer service answered quickly and were helpful, so overall I'm fairly satisfied.
Quiet charm, light feel
Halfway through the first night I realised the pattern really lifts the bedroom — and it feels light and soft against my skin. I was wary at first — seemed thin — but after a few washes it's kept shape and I’m pleased.
Finally found the right colours
Saw their cushions on a mate's sofa and ordered twice in a month — bit of a spree, I admit. The colour choices and sizes were exactly what I’d struggled to find, and the feel is proper good. Pretty chuffed it worked out, would recommend.
Comfortable bits, one small faff
no supermarket or post-office pickup, so I end up sometimes juggling parcels — would be handy, really, especially when you’ve got a toddler or two.
Bit of a wall lifesaver
Came home the other day and there it was, fitted to the wall and not looking out of place. Took me about half an hour with the bits they sent — no swearing, mostly — and I love the size; it's roomy enough for the packages couriers refuse to leave when no one can sign. The barcode on each box is a neat touch for tracking, unlike some other firms who mess things up. Properly relieved.
Nearly trapped by my own parcel
solid, exactly the size, does the deer-proof job. My only gripe — the driver dumped the massive box right across the gate so I couldn’t get the car in. Had to wait for help. Annoying, yes, but the box itself? Properly decent.
User-friendly website and easy ordering process
The website was really easy to use and helped me find what I needed without any hassle. Ordering was a breeze, everything went smoothly. When I got the product, it was just as they said it would be, which was great. The delivery was quick and on time, no complaints there. I thought the price was reasonable and definitely got my money's worth with the product.
Damaged product return/refund
I bought something online not long ago and sadly, it came to me all broken. At first, I was miffed about it, but I was really impressed by how well they sorted out the return and gave me my money back without any hassle. The people in customer service were quick to respond and really listened, making sure to sort everything out for me pronto. I'm thankful for how smoothly and professionally they dealt with my problems.
Chair booster cushion purchase
I've been shopping at this store for a while now and I've always been happy with what I've bought. The other day, I needed to get a chair booster cushion for my Mother, but they didn't have the colour I wanted in stock when I first tried to buy it. I asked them to let me know when it was back in stock and I was really impressed by how quickly they got in touch with me. Just a week later, I got an email saying they had the cushion back in stock, so I placed my order straight away. It arrived in just a few days and it was exactly what I was expecting. All in all, I'm really happy with how everything went and I'll definitely be telling my friends to shop there too.
Garden seat pads
I absolutely loved the garden seat pads I bought - they were beautiful, bright and really added a splash of colour to my outdoor area. The quality was great and I was really happy with how they looked in my outdoor seating area, making it feel much cosier.
Goose feather & down duvet
I found this company when I was looking for a new duvet, and thought I'd give them a shot. The price was good and the product looked dependable. I used the duvet for the first night, and I'm happy with how comfy and well-made it is. The delivery was quick too. I'd definitely recommend this product to anyone else.
Cushions for settee
The service and delivery were spot on. I bought some cushions for my sofa, but they didn't quite fit. Totally my fault for not measuring the sofa first. Plus, my dog left some hairs on them so I can't return them. Nevertheless, I still believe you're a great customer-focused company. Cheers.
Cotton throw blanket
I bought a cotton throw blanket from this shop and I was really disappointed with it. The blanket didn't look anything like the picture online. Instead of being soft and luxurious like the description said, it was rough and felt scratchy like a hessian sack. The colours were also different from what was shown on the website. It was a total letdown and not what I was expecting. Overall, a disappointing experience.
Cushions, firm, brown, delivery, updates
The cushions I bought were spot on – just as described and they added just the right amount of height to my sofa. The brown colour was a perfect match, and I was really impressed with the quality. Delivery was quick, and I liked getting updates on how my order was coming along. All in all, it was a really good experience and I'd definitely come back here if I need more stuff for my home in the future.
My new room decor
Oh my goodness, I absolutely adore my new room decor! I bought it online and received email notifications about the delivery schedule. The delivery chap even sent me a text to let me know when it would arrive. The service was top-notch and the delivery was really quick.
Sofa throw with additional fees
I'm really disappointed with my recent purchase from this company. I ordered a sofa throw, but was surprised to see extra charges for using my credit card that I wasn't told about when I was checking out. And now, to add to my frustration, I'm having ongoing problems with accessing my account and tracking my delivery. It feels like I might never actually get the item I paid for. It's been really frustrating and upsetting, and I feel like this company has been dishonest. I wouldn't recommend buying from them because of the way they mislead customers.
Mum's home decoration items
The products I bought for my mum's home decor were just what we were looking for. They were top quality and the price was really competitive. I was so pleased with how fast the items arrived, it made everything so easy and convenient. I'll definitely be coming back here next time I need some home decorations, for sure.
About Homescapes
Homescapes is an online shop that offers a wide range of furniture and decorative household items. Their collection includes furniture such as console tables, armchairs, and bookcases, as well as bedding, towels, kitchen & dining accessories, and home decor items. They provide a delivery service for all purchases and have a customer service team available to assist with any issues. Customers can share their feedback and reviews to help others make informed decisions before making a purchase. Founded in the United Kingdom, Homescapes aims to provide quality products and excellent customer service to enhance the comfort and style of homes.
Details
Contact Information
Central Avenue, Corngreaves Trading Estate
B64 7BY Cradley Heath, West Midlands
United Kingdom
📧 support@homescapesonline.com
Categories Homescapes
Online shopping | Homeware Reviews & Experiences
Page Statistics
Last update: October 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
It changed my house entirely
I wasn't aware of how furniture or say quality and asethetics of furniture and household stuff can change the entire interior of house. I mean sure it can as even before homesca... Read onBy: Patrick Nelson