Sofas and Stuff - Overall Rating based on 30 reviews
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New sofa and chairs
Oh my goodness, our trip to the showroom was absolutely fantastic! There were so many wonderful sofas and chairs to choose from, it was really difficult to make a decision. Sam was incredible, she was so helpful and patient in helping us select the ideal style and fabric for our living room. When our sofa and chairs finally arrived, Peter and Mark did a fantastic job delivering and putting everything together. Thanks to them and the manufacturing team, it all looks absolutely amazing in our house now!
New Sofa Delivery
I recently got a new sofa delivered and the guys who brought it, Nigel and Nick, were really friendly and helpful. They even took away my old sofa for me. They also gave me some great advice about how to look after my new sofa and told me all about the guarantees it comes with.
Sofa purchase
I've got to say, the service I got from the manager at the Cheltenham showroom was fantastic. She really went the extra mile to make sure my experience was top-notch. The delivery guys, Greg and Sean, were also amazing. The sofa I picked is really good quality and I'm really happy with it. Definitely would recommend them.
Sofa purchase guidance and delivery
I bought a sofa from the Bristol showroom recently and it was a great experience from beginning to end. Caroline, the sales assistant, was really helpful in helping me choose the right sofa and going through all the fabric options. The showroom itself was really nice, with a wide variety of furniture to suit different styles.
Alan, who organised the delivery, made sure everything went smoothly. Big thanks to Greg and Sean for delivering the sofa to my house – they worked really hard. I'm really happy with the excellent service and professionalism I received through the whole process.Sofa and chair purchase
I recently bought a sofa and chair from this company and I must say, the whole experience was top-notch. The design help I got in the store was super useful, especially from Pam and Nick who really knew their stuff. There were so many fabric options to choose from, making it easy to personalise my furniture just the way I wanted. I even got some samples to make sure I was happy with my choices. The sofas arrived today, and I have to give a shoutout to Sean and Greg for being not just on time, but also really professional and quick. They kept me updated during the delivery and even gave me some tips on how to take care of my new furniture. All in all, my time with this company has been fantastic, and I wouldn't hesitate to suggest them to others.
Matching chairs purchase
My partner and I bought two chairs from this company, but we were really let down by what we received. When they arrived, we found out that one of the chairs was faulty - the legs wouldn't attach properly. This meant it wasn't safe to sit on, and it just looked all wrong having mismatched chairs in our living room. The repair team agreed that there was a problem, but they didn't offer a solution that would give us the matching set we wanted. Instead, they only wanted to replace the faulty chair. It's just not good enough for a company that claims to be all about quality and good customer service. So now we're stuck with chairs that don't match, all because of Sofas and Stuff's error.
Sofas purchased, delighted
I bought 2 sofas not too long ago and I am absolutely thrilled with them. They are really good quality and super comfy, and they've totally changed the look of our living room. Dominic, the guy who sold them to us, was amazing - really friendly and knew his stuff, which made the whole thing even more enjoyable. We're really thankful for the fantastic customer service we got.
Sofa installation
I have to say, the installation service we got from the team was absolutely fantastic. Sam and Ryan were not just quick, but also very friendly, which made the whole thing really enjoyable. Thanks so much for going the extra mile with your service!
Online purchase turned in-store visit
I went onto the Sofas and Stuff website to have a look at some sofas, but we decided to pop into their store instead. After trying out a few different sofas, we ended up choosing a different one. The lady who helped us, Nicole, was really lovely and provided excellent service. The sofas were delivered promptly and assembled quickly by Ryan and Sam. We are really pleased with everything!
Aldingbourne sofa and snuggler
I visited Sofas and Stuff in Manchester with my family in February. The staff were incredibly friendly and helpful. We were able to choose from a wide range of styles and fabrics to find the perfect sofa and snuggler. We decided on the Aldingbourne sofa and snuggler, and we are absolutely thrilled with our decision. It's so comfortable and looks fantastic in our living room. The delivery team, Sean and Greg, were also really lovely and made sure everything was just right before they left. They even gave us some tips on how to care for our new furniture. Overall, our experience at Sofas and Stuff was fantastic!
New sofa
My family and I popped by the store and the ladies there were really lovely and helpful. They took their time showing us all the different options and even had a neat kids corner for my little brother. When our new sofa arrived, the communication was spot on and the delivery drivers were friendly and efficient. We're really chuffed with our sofa, thanks for making the whole process a breeze!
Free fabric samples
I first came across this company when I asked for some free fabric samples, and I have to say I was really impressed by the quality of the materials. The samples they sent were postcard-sized and really nice to look at, and they also included a lovely printed booklet showing off all their products. The designs and colours were so unique and beautiful, I couldn't decide on a favourite. When I called them, Suzy was so helpful and guided me through everything, even setting up more visits. It was so nice to see such good customer service in this day and age, it made me feel really valued. Now I just have to choose which fabric to go for - maybe a mix of a few for a patchwork design!
Sofa purchase
After having a rough time at another place, I decided to pop into the shop. Thankfully, the staff there were incredibly friendly and helpful, particularly Dan! He assisted me in selecting the Alwinton sofa and even guided me in choosing a fabric. There were so many options, but Dan had some fantastic recommendations. I eventually made the order after checking out another branch, and they even welcomed my dog! When the sofa was delivered, the guys were really friendly, even though it was raining. I absolutely adore my new sofa and would definitely suggest this shop to others!
New sofa
I've got this new sofa and it's amazing! The delivery guys were really nice, they arrived right on time and were quick and friendly. The sofa is so comfy, I'm going to relax on it for ages. The store is brilliant and I'm really happy I got my new sofa from there.
Beautiful sofas, uncomfortable cushions
I was really happy with the lovely sofas I bought from that shop at first, but then I found out that the cushions were so uncomfortable. Luckily, the customer service team was really good at sorting things out. I had a chat with a nice lady called Jasmine who quickly ordered new cushions with a different filling. It made a huge difference to how comfy the sofas were. In general, the delivery went well and the service was really efficient.
Custom Sofa
I bought a made-to-order sofa from your shop not long ago. Everything went well with placing the order, but I did have some problems with the delivery. The wait for the sofa to be made was annoying, but I have to say that the delivery guys were great. Nigel, Sean, and Nick were brilliant in every way, from keeping me updated on their arrival to handling the sofa carefully as they brought it into my living room. Even though there were delays, the delivery team really made it a good experience.
Comfy sofa purchase
I recently picked up this super comfy sofa from a shop in Nottingham. The lady who assisted us was really friendly and knew loads about sofas. She didn't pressure us to make a purchase, which was nice. The delivery guys, Sam and Ryan, were excellent. They gave us a heads up before showing up and managed to get the sofa in quickly. Big shoutout to the whole team at the shop!
Sofa and snuggler delivery
I was so pleased with the delivery of my sofa and snuggler. Mark and Pider were really good, they were on time, quick, and looked after my stuff. They took care of the packaging and put the furniture in place carefully and professionally. They were so nice and made the whole delivery easy and enjoyable. I'm really happy with the sofa and snuggler, they're great quality too.
New furniture delivery
I just wanted to share how great my experience was with the delivery of my new furniture. Nigel and Nick were really helpful and made everything so easy for me. Their professionalism and efficiency were both really impressive. I would definitely recommend their service to anyone who wants their furniture delivered without any stress.
Sofa from Leamington Spa
We recently bought a sofa from a shop in Leamington Spa and the whole experience was fantastic. When we walked in, Vicky gave us great service. She showed us all the options, helped us pick the right material, and made sure everything went smoothly. The sofa we chose is comfy and looks really elegant in our living room. We're really pleased with our purchase and would definitely suggest this shop to anyone looking for top-quality furniture.
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