Everyone who owns or rents a house needs a coach, sofa or other kind of seat to sit on. Nothing is better after a long day of work than to stretch out on the coach and read or watch TV for the rest of the night. But where do you find that specific sofa that is perfect for spending an evening on it? Sofas and Stuff offers many seating possibilities. But are they the right company to go to? That is what other customers with hands-on experience can tell you. Read their customer reviews to find out the delivery periods, customer service and more.
About Sofas and Stuff
Sofas and Stuff is a company that offers all kinds of seating possibilities. They offer, for instance, sofas, both reclining sofas and non-reclining sofa’s. But also fabric sofas, corners, chairs, coaches and sofas of faux leather, recliners, swivel reclines, sofa beds, tub chairs, stools, snugglers and more. In their leather guide, they describe all the leathers that they use, like aniline leather, split leather, bonded leather, coatings, bicast leather, combinations between these options and more. And you can also create your own handmade sofa, so you can adjust your sofa to fit the rest of your house.
Sofas and Stuff makes many things by hand
Service of Sofas and Stuff
You can easily order things online by creating an account on their website and put items in your online basket. They will send you a text them your delivery is due, so you know exactly when you can expect the delivery to be at your house. They also offer next day delivery in case you need your new recliner quickly. They deliver the seating possibilities in your house, so they ask you to take a careful look at all the difficult corners and other obstacles they might come accross.You can pay via PayPal, Maestro, MasterCard and Pay4Later. Once you have received your product, you will be given a lifetime guarantee. This goes for all of their products. If you have any questions or problems, you can of course visit their showroom. The address can be found on their website. But you can also call them or write them an email.
Complaints, Compliments and Tips for Sofas and Stuff
Is the coach that you sit on a coach from Sofas and Stuff? If so, would you be willing to tell us about your experience? Is your sofa comfortable? And is it sustainable, good even after a couple of years? Did everything go well or did you encounter any trouble? Let us know by leaving a customer review with your experience, opinion, complaint and maybe you even have a compliment or tip for this company for seating options. Help others to find out whether The Sofa Company is a company that they want to go to for finding their perfect coach, sofa, recliner or chair.
What do customers think about Sofas and Stuff? Read and write reviews, experiences, compliments and complaints about this online sofa store.
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Absolutely top-notch experience from start to finish. We visited the Fittleworth showroom and Kate took us to the clearance barn where we wanted to look at a particular sofa we'd seen online. Unfortunately it was too low for our old bones and we were about to leave when we spotted this beautiful corner sofa. We hadn't intended to buy a corner unit and weren't at all sure it would fit but we measured up at home and found it would. We rang immediately as we were afraid it might have been sold (reduced from £6,033 to £2,900, amazing bargain). It was delivered within the week by two lovely chaps from Bad Dog Logistics and we are over the moon with our purchase. It's beautiful to look at and very comfortable (see photo - cats know best). Thank you Kate for bringing us together with this gorgeous sofa and for giving us so much of your time (and no pressure whatsoever to buy).
i recently changed my old furniture, my family friend told me about this sofa and stuff website. i have recently visited the site and i think you should try this one at least for once. what i like about this website that offers huge various designs and types. not just that they offer a customizing option, it means i can choose whatever fabric i want, whatever design i can, not just that there are lots of options that are available to choose when you want to customize your own sofa. i think its one of the best offer that i ever got from any company. if i talk about price then iit may be little costly for those who are looking for budget options, however, they offer pretty good discounts. well i really love my sofa which is designed by me you should try this website as well, its easy to create your account and rest of the work you can easily find on the website.
We ordered a sofa before Christmas they delivered late, the sofa was badly scuffed & badly made, the company sent out an independent company after our complaint. Week’s later sofas n stuff! agreed to build a new sofa, on delivery it was in worse condition than the first sofa that was badly marked the second sofa being marked and out of shape looking like a cheap second, the stitching and fabric is hanging off in places, when sitting on the sofa a loud clicking sound occurs. They offered a pitiful amount of discount for us to keep a very expensive item. They are currently attempting to make the sofa again for the 3rd time! The time scales are terrible we are almost 10 months into this experience. My advice would be to use a company that is competent, this company is not. Shoddy workmanship that does not get checked before it leaves the manufacturing facility. I will be updating this review when we see the 3rd attempt of the corner sofa we paid a substantial amount of money for.
Visited the showroom 3X. Sat on the one we liked each time. We were told the floor sample was 6 years old. It looked and felt great. We bought it for £2700. Took delivery 2 months later. Noticed the cushions were much less firm than the "6 year old" floor sample. Mushy in fact.
We brought one of our cushions to the show room and A/B'd them side by side. There was no comparison: the floor sample was much more firm (to our liking) and it compressed less than half of what our cushion compressed. We took photos of the tags on the cushions and the fillings were different. The store manager told us that we had to "FLOOF” the cushions every day or they would sustain "catastrophic" damage. That was her word. Have you ever heard anything so ludicrous? She basically stonewalled us, said it was all our fault. HORRIBLE service. We lodged a formal complaint. 6 weeks later an email came from the store manager saying that the company claimed that we had an "upgraded" filling and that we should be happy. This is bait and switch. We have been ripped off. DON'T BUY FROM SOFAS & STUFF!!
After just 2 years of ownership the 4 feet on our foot stall have all broken. A leg on each sofa has also broken. We now have 6 broken feet/castors. Despite a visit to the Stroud shop I have had no success in getting replacements with having to contact the upholsterer myself and paying the cost in full. The quality of the feet wood and castor fittings are not sustainable, weak and poor quality. The company refused to replace them. Having spent £700 on the foot stall and over £4000 on 2 Sofas both my wife and I expected better quality than this. A sofa should not collapse when you sit on it.
Sofa arrived on time. Seats didn't feel quite right. They seemed to big and too flat. Not the same as the one on the showroom floor. We decided to give it a little time to break in. After nothing improving over 2 months, we took the cushions into the store. We were told that we needed to remove the cushions everyday and fluff them. We were told that we had probably damaged the couch by not doing it everyday. They said we had caused "catastrophic" damage. Then they claimed that, because it was bespoke it wouldn't feel like the one on the floor. I responded that, with that logic, we shouldn't buy anything they offered as we wouldn't know what we were really getting. If we knew we were getting these cushions, we never would have bought the sofa. Then they claimed that the cushions were an "upgrade" from the ones on the showroom sample. We went to the store several times before we bought our sofa just to make sure we wanted this one. We are not finished with them yet. We have received a message from them with excuses as to why they will not even offer replacement cushions. I think something's changed in their manufacturing and they don't want to own up to it. £2400 down the drain and not happy.
Our sofa is terrible, the cushions do not fit correctly. The companies own staff and repair engineer have agreed that it does not look right and the cushions are filled incorrectly. The company refuses to accept responsibility for this and have offered replacement cushions (still don’t fit) and a extended warranty.
There are currently 8 customer review posted about Sofas and Stuff. On average, they received a star-grading of 6.6/10, with 50% of the reviewers indicating that they would buy from the brand again.
What services or products do Sofas and Stuff offer?
Sofas and Stuff is mainly active in the Online Shop category, more specifically with Homeware, Children & Baby.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Sofas and Stuff website with confidence. If not you can find many other brands to read about on our website!