House of Tents Reviews
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Quick delivery
I ordered something from this company not too long ago, and I have to say, I was really impressed with how quick and efficient they were. I placed my order on a Sunday and got my delivery on Tuesday morning, which was much faster than I thought it would be. The service from House of Tents and their delivery partner was top-notch, and they kept me updated throughout the whole process. I would definitely recommend this company to anyone in need of a reliable and efficient service.
Best & strongest gazebo
I bought a gazebo from an online shop recently and I have to say, I was really impressed with the whole thing. The communication during the ordering was spot on - I was kept in the loop at every step. The delivery came quickly and the gazebo itself was even better than I expected in terms of its quality and durability. It's definitely the best gazebo I've ever bought and I'm really happy that I chose to buy it from this retailer.
Spare parts
I needed some spare parts for my tent recently and I was really happy to find out that House of Tents has a big warehouse with lots of stock available. It was so easy for me to find the part number I needed quickly, send them an email, and get the parts delivered to me in just 5-6 days. The whole process was smooth and stress-free, which I really liked as a customer.
Storage tent
Basically the products are not fit for purpose.. it arrived at my farm in Portugal, the pallet disheveled and parts missing, the instructions are ambiguous covering various model designs and in fact had the wrong number of parts allocated to the one I purchased.
We installed extra huge ground mounts, even made extra pole supports and over roof straps which proved useless as the frames are not strong enough for the cover weight.
A mild wind caused the main frame to snap.
Now they say we erected it wrongly even though their instructions are totally flawed and warranty denied..
Folks… walk away from this product.. we went the extra mile to make this wind safe but it’s really not good gear… lawyers will be engaged..house of tents
DO NOT BUY FROM HOUSE OF TENTS until you've read reviews from all sites. this is the most unhelpful company i've ever dealt with. 4 out of 5 boxes were delivered, with parts missing from them. customer services are not interested, and when anyone does answer the phone they tell you to email, when you email they give you a "ticket number" i now have 8 of them from the last 2 weeks and still no reply from house of tents. i'm still £625 out of pocket.
Review with most votes
We got a stronger tarpaulin
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