Sheds Reviews
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Reviews (37)
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Log store purchase
When I first got in touch with the customer service team after buying a log store, I wasn't too impressed with the help I got. The roof of the log store had a problem, but it took them a while to sort it out, which left me feeling let down. However, things got better when Jade stepped in and really took charge of the situation. She went out of her way to get in touch with the manufacturers and arranged for a new roof to be sent to me. Thanks to Jade's hard work and top-notch customer service, what could have been a two-star review has turned into a glowing five-star one instead.
Apex shed purchase
I bought a shed from this company not long ago and had a bit of trouble with the delivery because the lane to my house is quite narrow. Despite this, the customer service I got was excellent. When I told them about the issue, they quickly organised a smaller vehicle for delivery and the shed turned up just two days later. The shed itself was really well-made, better than I expected, and the instructions were straightforward and simple to follow. I was really impressed with the whole experience and wouldn't think twice about buying from them again in the future.
Holt shed
My partner and I bought a holt shed from this company last week and we were really happy with it. We were so pleased that we decided to get another one. The shed was just what we wanted and we are really impressed with how well it is made and designed. Jamie was really helpful when we spoke on the phone, he helped us pick out the holt modular shed that was perfect for us. We are so thankful for his great customer service and advice. Overall, we would definitely recommend this company for their amazing customer service and top-quality products.
Bike Store Purchase
I bought a bike store from this company recently and it was a really good experience. At first, I was worried about extra delivery charges because they weren't included in the free delivery offer. But Jamie Campion was amazing and really went out of his way to sort it out. He told me about the delivery radius issue and even recommended another company that had free delivery. Thanks to him, I got my bike store delivered for free. I was really grateful for his help and expertise.
Shed purchase
I've just bought a shed and had to switch the delivery date. Jade from customer service was a big help with this. She was really on the ball, knew her stuff, and got it all sorted quickly. I was really impressed with how professional and efficient she was in dealing with my request.
Recent Shed Purchase
I recently bought a shed from this company. The first couple of sheds I ordered were delivered on time, easy to put together, and seemed like a good deal. However, the shed I got most recently was missing a key section, so I couldn't build it. They said they would send a replacement, but I haven't heard from them since then. I've tried emailing and calling, but no luck. I had to do a credit card chargeback to get my money back. It's a shame because I used to be happy with their products. I just need that missing part to finish building the shed. I'm really disappointed and can't recommend this company after this experience.
Plastic shed base and Holt shed purchase
The plastic shed base and Holt shed I bought arrived quickly - within 2 days for the base and 3 working days for the shed itself. The shed looks well-built, although I haven't put it together yet as there were no fitting instructions in the package. Luckily, I got a link for the instructions via email, which was useful. Ben was really great in helping me track my delivery and answering my questions promptly. Overall, my experience has been pretty good up to now.
Shed purchase with delayed delivery
I was pretty annoyed when I had to get in touch with customer service to postpone my delivery, but I have to admit, I was pleasantly surprised by how fast they replied. I sent an email yesterday afternoon and got a useful response with more instructions on what to do when I'm ready for delivery. Even though it was a bit of a hassle having to delay things, the prompt and helpful reply from customer service really made a difference to my overall experience.
Metal shed
The staff at this place were really helpful and knew a lot about the sheds they had. They gave me great advice on picking out the right metal shed for me. James and Jade helped me out, they were really nice, patient, and paid attention to what I needed. They answered all my questions and made buying the shed easy and hassle-free. I am very happy with how things went and I would definitely suggest this shop to anyone looking for a good quality shed.
New shed purchase with installation
I've just bought a new shed from this company and opted for their installation services, and I have to say, I'm really impressed with how professional and efficient they were. The whole process, from contacting customer service to the shed being delivered and set up, went without a hitch. The shed itself is top quality, and the installation team did a brilliant job putting it up quickly and effectively.
Customized shed with swapped windows
The customer service at this shed company is really great. I got in touch through the chat and Jamie was so helpful in answering all my questions. He even sorted out for the shed windows to face my garden, which was really impressive. I'm so pleased with the service I got.
Big shed
I bought a large shed from this place and it was absolutely brilliant! I now have loads of space to store all my stuff. Neil assisted me and ensured everything was perfect. I would definitely suggest this place to all my friends!
Quick delivery of shed
I was really impressed with the service I got from this company. My shed arrived much faster than I thought it would, and the order tracking system kept me informed with regular updates on the delivery progress. The items came in the expected time slot and were in perfect condition. I couldn't have asked for a better experience.
12x8 garden shed
I bought a 12x8 garden shed from this company not long ago. Sadly, I had a really bad time dealing with their service. I tried to contact the owner several times, but they never got back to me. And even though they promised, the shed delivery was postponed three times, which was a huge hassle for me. As someone battling cancer, the extra trips I had to make to get the shed only made things worse for my health. Eventually, they just refunded my money without saying sorry or giving any explanation. In my opinion, I wouldn't advise anyone to use this company because they can't be trusted.
Purchased a shed
The service I got from the company was fantastic. The driver gave me a call the night before the delivery and turned up right on time, almost to the exact minute. Even after driving for 3 hours, he managed to unload everything in just 20 minutes. I would definitely recommend this company to anyone.
Set of instructions
I was really happy with how fast and helpful Jade was when I needed some instructions. She gave me everything I needed so quickly, which meant I could get started on my project over the weekend. I really thank her for being so great and giving such good customer service.
Shed purchase
I just got a shed from this company and I have to say, I was really impressed with how good it is. It's a 7 x 5 size and the instructions were easy to follow when putting it together. The materials used are great quality so I can tell it's going to last a long time. The delivery was super quick too, it arrived in just 3 days. Overall, I would definitely recommend this shed and the company that sells it.
Yardmaster 10x8 ft Double Door Castleton shed purchase
I haven't got the shed yet, but I was really impressed with the website, nice and easy to use, and the staff were so helpful too. They made sure my rideon mower would fit through the double doors and that the shed was big enough for it. They even said they would wait to deliver it until I had a solid base ready.
Small shed and large summer house
I recently bought a small shed and a large summer house from this company. Unfortunately, the small shed ended up having gaps in the walls once it was put together, so I got in touch with their customer service team. I sent them some photos and followed their advice on how to finish the build, but the gaps still didn't go away. When I tried to apply weatherproof treatment because of some heavy rain coming, they refused to assist me further because of the treatment. I then asked for a discount to help cover the cost of getting extra wood to fix the gaps, but they ended up just cancelling the delivery of my second building without even asking me. Their claim of providing spare parts turned out to be false, as they never actually sent me any solutions or concrete offers. The way they've handled this whole situation has been really disappointing.
Review with most votes
Sheds cover alot of renovation
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