John Greed Jewellery Reviews

: 22
82% Would buy here again

Most relevant positive review

  2024-06-06
Personalized necklace purchase
I bought a special necklace to remember my pets, and Cathy from the shop was really helpful in he...Read on
Patel

Most relevant negative review

  2024-03-30
Graduation bracelet charms
I recently bought two graduation bracelet charms for my niece from this jewelry shop. Sadly, when...Read on
Alice Palmer

Review with most votes

  2024-01-26
charms
I ordered 2 different graduation bracelet charms for my niece, only received 1. Wrote out to cust...Read on
Anj Toor

Reviews (22)

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    A beautiful silver and pearl ring

    I recently bought this stunning silver and pearl ring from this company. I had a little issue when I was checking out as I forgot to choose express delivery, and I really needed the ring quickly for a wedding in a couple of days. So, I decided to drop them an email to ask if they could speed up the delivery somehow. I was really pleased when they got back to me within half an hour, saying they had sorted out my order and changed the delivery to express without any extra cost. The customer service from them was just brilliant - really outstanding. They didn't just help me out, but they also took the time to wish me well for my big day. I'm so thankful for their kindness and efficiency and I'll definitely be shopping with them again.


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    Bracelet purchase for birthday gift

    I was in a rush to get a bracelet for a birthday present and came across this online shop. I made my order and then realised I had left it a bit late for it to arrive on time. I dropped them an email and was surprised by how quickly they responded. They not only sorted out my question right away but also fast-tracked the delivery so I could get it in time with no hassle. The bracelet turned up super quickly, even though it had to be customised. I was really pleased with the service I got. The bracelet itself was even better than I hoped, and the person who got it really liked it. I can't praise this shop enough, they really went the extra mile to help me out, and I'm so thankful for that.


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    Necklace purchase

    I had a really great experience shopping at this jewellery store. It's a family-run business and they really know how to make their customers happy. They're super quick at processing orders and replying to emails, and their products are top-notch quality. They made sure every part of my purchase was done carefully and professionally. The staff were really knowledgeable and paid attention to the little details. The necklace I bought was so beautifully made, just like how it was described on the website. I was so happy with my purchase that I'll definitely be going back there again in the future.


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    Bracelet purchase

    I recently purchased a really cool bracelet from this website and I absolutely adore it! It makes me feel so elegant and mature whenever I wear it. The website was user-friendly and I had no issues placing my order. The customer service was outstanding, I had to send them an email because I forgot to include a part of my address, and they responded promptly and sorted it out for me. I felt like a VIP! The delivery was quick as well, I received my bracelet in just a few days. Overall, my shopping experience here was fantastic and I am excited to purchase more sparkly items in the future!


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    Personalized necklace purchase

    I bought a special necklace to remember my pets, and Cathy from the shop was really helpful in helping me pick out the right one. The communication was quick and easy, and I was amazed to get my necklace in just 24 hours, despite all the personal touches. When it arrived, I was so happy with how well made it was. I definitely recommend this company for their great service and care for the little details.


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    Faulty item return

    I had to send back a faulty item to this company and I was really impressed with how they handled it. I sent it off on Monday with the free returns label they gave me, and by Friday a new item was already delivered to me. Now that's what I call top-notch customer service!


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    Personalised signet ring

    I'm so pleased with my new personalised signet ring! Ordering it was really straightforward and I could customise it exactly how I wanted. I was surprised when it arrived the very next day, but it was a nice surprise. The design and weight of the ring were even better than I expected, especially considering the reasonable price. The engraving was beautifully done and gave it an extra special touch. Any questions I had before buying were answered quickly and effectively, making the whole shopping process easy. I'll definitely be coming back as a customer in the future!


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    Personalised nomination charm

    I recently bought a custom nomination charm for my daughter's birthday, with her nana's handwriting on it. Ordering the charm was really simple and easy. I just had to take a photo of the handwriting and upload it. I ordered it on the 3rd and it arrived on the 6th, which was a pleasant surprise. The delivery service was quick and efficient, which really impressed me. The charm itself is perfect, exactly how I imagined it. I am very happy with my experience and will definitely be coming back for more purchases in the future.


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    Engraved jewellery purchase

    I absolutely love the engraved jewellery I bought from the shop, it totally went above and beyond what I was expecting. The quality of the pieces is amazing, I was really impressed by how well they were made. The engraving was beautifully done, giving the items a personal touch that I adore. I got my order super fast, which made me really happy. I couldn't wait to wear them and show off my new pieces. All in all, I'm so pleased with my purchase and I'll definitely be going back to the store for more in the future.


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    Bracelet

    I bought a bracelet from this shop as a gift, but it turned out to be too small. So, I got in touch with customer service and was really impressed by the help I got. Molly really went the extra mile by sending me some additional links at no additional charge. I didn't anticipate such great service and I am really thankful. Thank you very much for all your help! I will certainly be telling my friends about this shop and will be ordering again soon, but I'll double-check the sizing first.


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    Engraved jewellery purchase

    I can't thank the team enough for their exceptional service and attention to detail. From when I made my purchase, they were so efficient and knowledgeable, making sure my engraving was spot on. The communication was top-notch throughout, and I got my item in super quick time. I'm absolutely thrilled with my purchase and will definitely be recommending this company to all my friends.


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    Rings and a bangle

    The things I bought from here were really cool! I got a couple of rings and a bangle, and they are absolutely amazing. I was really upset when I got them because they were connected to something sad, but the staff here were so lovely about it. They were really kind and made me feel a lot better. I don't usually leave reviews, but I just had to because they were so fantastic.


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    Graduation bracelet charms

    I recently bought two graduation bracelet charms for my niece from this jewelry shop. Sadly, when my order arrived, I only got one of the charms. So, I got in touch with customer services straight away to ask about the missing charm. They told me they'd checked their CCTV to make sure they had packed and sent it. They then suggested I contact my bank to sort it out, which I thought was a bit odd and not very helpful.

    As a customer, I think it's the company's job to make sure all items ordered and paid for are delivered correctly and on time. I was really let down by the way John Greed Jewellery dealt with this, and I wouldn't recommend them to others. I had a really inconvenient experience and it's put me off ever shopping with them again.


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    Personalised bracelet charm

    I recently got a personalised charm for my bracelet and I have to say I was really impressed by the quality of it. It turned out just like I hoped and it looked even nicer in real life. The price was also really good, especially for the great quality. The delivery service was excellent too, the charm arrived quickly and was packaged securely. Overall, I was really happy with my purchase and I would definitely recommend this place to others.


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    Bracelet promotion

    I was really disappointed with my shopping experience on this jewellery website. I signed up and entered a discount code, but then discovered it could only be used on certain items. On top of that, there was a promotion for a free bracelet with purchases over £40, worth £29.99. But when I tried to swap the bracelet for a different one, the code they sent me didn't work. It's so frustrating when a business doesn't make sure their deals are running smoothly and the codes they provide actually work. The whole process was unclear and inefficient, and it left me feeling unsatisfied with the service. The customer service I got wasn't great either, as they didn't seem to know about the promotions on their own site, making my experience as a customer really negative. Unfortunately, this has put me off buying from them in the future and has given me a bad impression of the brand.


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    Personalised charms

    My experience with the personalised charms at this store was amazing! The charms were perfect, and the customer service I received was fantastic. The staff really went the extra mile to meet all my requests, and they did a great job. I couldn't be happier with my purchase and the service I got.


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    charms

    I ordered 2 different graduation bracelet charms for my niece, only received 1. Wrote out to customer services who apparently checked their CCTV. They maintain it was packed and sent. They told me to raise it with my bank - not sure what my bank has to do with non-delivery! It's their responsibility to make sure they deliver the ordered and paid for items. John Reed is not able to do that - buyer beware! Absolutely disgraceful company would never recommend them - quite the opposite. Had to grade them 1 because it wouldn't let me give a minus score.


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    Anklet purchase on sale

    I bought a lovely anklet on sale from a jewellery shop and was so pleased to see that it was cheaper than buying it from the brand store. It's really beautiful and just what I wanted. Also, the delivery was super quick, and Marie, who helped me, was fantastic. She knew her stuff and made the whole shopping trip enjoyable. I'll definitely go back there next time I need some jewellery. Thank you so much!


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    Necklace purchase

    I had a really bad experience with the staff at that jewellery shop. I bought a necklace and when I had a problem with it, the employees didn't handle it very well at all. I wouldn't recommend going there to anyone.


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