If you are looking an Apple device, there are many shops you can visit. But which option is the best? One company that offers Apple products is KRCS. But what quality Apple software will they offer? Will their shop really offer the latest iPod or iPad? Are these products really made to help you make using their device easy and safe? Will their iPhone cases keep your iPhone safe? Will it take long for KRCS’s customer service to send you your iPad? Will your iPod really arrive? And how will KRCS’s customer service treat you if you need their help or assistance? The only people that can tell you more about these matters are the customers that shopped at KRCS before. Read their customer reviews to understand what KRCS is all about. Their ratings, opinions, comments and experiences can help you to find out if KRCS is the best option for providing Apple products or not.
KRCS is a company that offers Apple products. The company was founded in 1984, so they have over 30 years of experiences. They started by selling the Apple II. The Apple II was the first minicomputer manufactured by Apple. Their first dedicated AppleCentre was located in Nottingham. It opened its doors in 1986. Shops and Doncaster, Merry Hill and Hull followed later. In the years, they went from providing the first desktop publishing tools to the Mac Pro workstations of today. In their shop, you can find a range of iPhones such as the iPhone 6s Plus, iPhone 7 Plus, iPhone 8Plus, iPhone X and iPhone SE. They are available in black, space grey, rose gold, gold, yet black and silver. If course, they also offer some iPhone cases to keep you device safe. They also offer iPads such as the iPad 5th generation, iPad Pro and iPad Mini 4. In their Mac section, you can find the MacBook Pro, iMac, Mac Mini, MacBook Air, iMac Pro and MacBook Pro with Touch Bar. They also offer some memory and hard drives that can store your documents and files. They also offer Apple TV solutions and the new Apple Watch. In their education section, you can find some ways to use your Mac or iPad in an educational setting. There are also some class subscriptions and student pricing. And they offer iPad for business. They even offer some bulk Apple repair. That way, you and your (fellow) employees can send multiple devices and they will be repaired for a discount.
iPhone X unboxing.
Services of KRCS
KRCS has a webshop that enables you to buy Apple products online. Just select the iPad or MacBook that you want and put it in your digital shopping bag. KRCS’s delivery service will send the item to your home as soon as possible. There is also a KRCS customer service department that can answer questions or solve problems.
Complaints, Compliments and Tips for KRCS
So what is your personal opinion of KRCS’s Apple products and services? Did it take long for them to send you your iPad or iPhone? Does your iMac or MacBook work properly? And what kind of customer service does KRCS provide? Please write a review and tell us what you really think of this Apple product provider.
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Took my son in to the store as his headphones had stopped working and they are still under warranty. The Adviser checked them and could see no reason why they could not sent back to Apple to be fixed. This was also checked by the Assistant Store Manager who agreed. The next day my son receive a phone call from John the store manager to say he is not sending them back. I ask why his staff agreed to this and he isn't. He said they are not qualified enough to do this, so why do you have an Assistant Manager if he doesn't know his job. Best adviser I can give any one is to keep were away from the poor service this company provides. Say one thing one day and changes it the next. Go direct to Apple and keep away from these cowboys.
In the modern climate of online purchasing and social media etc, it is easy to complain about a poor experience. And it’s also too easy for companies to hide behind email addresses and not care. This is why I want to highly praise KRCS and specifically Philip Woods in their dealing with my initial complaint, the way they went out of the way to rectify my issues and provide me with 5 star customer support. Thank you for going the extra mile. I hope that your business continues to thrive and I shall certainly be returning again and again in the future. James Gregory
Absolutely appalling and misleading customer service with no sense of responsibility towards customers who trust what they expect to be expert advice.
I recently purchased an expensive laptop and wanted Microsoft software including Outlook. We were very specific about the latter. We purchased software at £122 only to find the outlook was not included. Unfortunately this was after we had activated the product but of course had no reason to question what we had been sold. KRCS have failed to take any responsibility stating on a number of occasions that it was our fault for not reading the packaging.This is despite the lengthy conversation about Outlook, which they say didn’t happen. Absolutely outrageous!! They flatly refuse to refund the purchase and have passed us on to Microsoft. Lengthy phone calls later Outlook has had to be subject of a separate purchase at extra cost because of the unprofessional advice and support given by KRCS.
In addition they provided us with the wrong laptop and decided to give us a laptop ordered by another customer with no thought towards that customer!!
On a previous occasion I booked a service appointment and arriving thirty minutes early they sent me away refusing to take my iPad, telling me to come at the appointed time.
KRCS customer service is shocking.
I went to the store not for a tin of beans yet I suspect had I done the advice would have been far more accurate and not so misleading than asking about a software product. I would never walk into their stores again nor recommend them.