Kukoon21 reviews
This rating is based on 21 genuine user reviews submitted directly through BritainReviews.
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The customer service was brilliant, I bought two rugs, picked one I liked and returned the other without any bother. I got a refund pretty quickly too. The rug I kept looks great in my kitchen - it fits perfectly. The colours are lovely and it has a non-slip underlay so it's safe and doesn't stick up where you might trip on it. It's easy to keep clean, just vacuum or sweep when needed, and if there's a spill it's simple to clean up as the liquid beads off instead of soaking in. I would definitely recommend it.
Living room rug purchase
I bought a rug for my living room not long ago from this shop and I have to say I am really happy with it. The rug looked just like it did on the website and the quality is really good. The colour is just what I wanted and the underlay they suggested is definitely worth getting. All in all, I am very satisfied with my purchase and would definitely recommend this shop to anyone looking for a good rug.
Black and cream rug
I found the ordering process really easy and quick, and I was pleased with the quality of what I bought. However, I was a bit let down because the colour of the rug didn't match what I saw online- I thought it'd be black and white, but it was actually black and cream as it said in the description. I guess I should've read the description more carefully, my bad! I still think the photo should've shown the product more accurately. Even so, I've thought of a different use for the rug and might shop at this store again in the future.
Outdoor rug purchase
I was really impressed with this outdoor rug! The price was fantastic, it arrived quickly, and I'm excited to see how it fares outside. I'll definitely be thinking about buying indoor rugs from this company again.
Recent rug purchase
I bought a rug from this company recently and I'm pretty happy with the quality of the product. The rug is really good, it's well-made and just like how it was described on the website. However, I did have a small problem with the delivery this time. In the past, my orders always arrived quickly the next day, but this time the courier company messed up. They delivered the rug to the wrong address, which was really annoying and inconvenient. I know mistakes can happen, but I'm hoping this was just a one-time thing and not a common problem with their delivery service.
Outdoor rug purchase
I had such a great experience with this company! The ordering process was really easy and everything was done professionally. I bought an outdoor rug, and honestly, it's amazing quality. It feels so soft compared to other outdoor rugs that usually feel plastic. I'm so pleased with my purchase and I'll definitely be telling others about this company. Thanks so much!
Recent rug purchase
I recently bought a rug from this store and I have to say, I'm really pleased with it. The quality is excellent and the design is just beautiful. I've ordered from this store a few times now and every time, my items have arrived quickly and in perfect condition.
new rug
I bought a new rug and it was really easy to order. It arrived quickly in the post and I was absolutely thrilled when it arrived. I adore my new rug and I would definitely purchase from them again. It was a fantastic experience all round.
Quality rugs purchase
As someone who has bought from this company before, I must say I'm always impressed by the quality of the rugs I get. Ordering is easy, and my deliveries always come on time. The customer service is top-notch, and I like all the deals on the website. I'd definitely recommend this company to anyone looking for good rugs.
Awesome new rug!
Wow, I must say, my new rug is absolutely fantastic! It's so cool and fits perfectly in my room. This has got to be the best rug I've ever owned! It's super soft and complements my decor so well. You can just tell it's really well-made and it's going to stand the test of time. I couldn't be happier with my buy!
Oversized rugs purchase
I recently bought two big rugs from the company, and I have to say, I'm really impressed with how good they are. The designs are so modern and the colours match what was shown on the website. The price was really good, especially with the extra 10% off as a new customer deal. The delivery was super fast too, both rugs came within 4 days of ordering.
Large grey shaggy rug
The rug arrived quite fast, but I was a bit let down when I saw it in person as the colour wasn't as expected. Online, it appeared a dark grey, but up close it's more of a light grey. Nevertheless, the shaggy pile is indeed soft and fluffy as advertised. It's fine for now, but I doubt I'd purchase another one since I believe the quality doesn't quite justify the cost.
Rug purchase
I've just bought a rug from this company and honestly, I'm super impressed with the quality. It's absolutely beautiful and just what I wanted. The delivery was quick and hassle-free, which is always a bonus when you're shopping online. All in all, I'm really pleased with my purchase and I'd definitely recommend this company to anyone in need of a new rug.
Rug purchase for walk in wardrobe and patio
I'm really pleased with the rug I bought for my walk-in wardrobe and patio. The material is great and the colours are lovely and bright. I'm so happy with my purchase and I'll definitely come back again.
Quick delivery, high quality rug
The rug I ordered came really quickly and I was pleasantly surprised by how great it is. It looks amazing in my living room and really brings the whole space together. I'm so pleased with my purchase!
Rug purchase
I absolutely love this company! Their service is fantastic, and they have a great range of rugs to choose from. On top of that, their prices are really reasonable, but the quality is still top-notch. I've actually bought three rugs from them already, and I wouldn't shop anywhere else. I would definitely recommend them to anyone in need of a rug.
High-quality rug purchase
The website layout was really easy to use and I found it simple to find my way around. The photos were clear and showed the products accurately. My delivery came quickly, and the rug I bought is top quality and looks amazing in my home. I would definitely suggest buying from this company, and I might even think about getting an outdoor rug in the future - I had no idea that was even an option! All in all, I'm very happy with my purchase.
Rugs and doormats purchase
I always have a fantastic time shopping here. Ordering is really easy, there's a wide range of options at various prices. The delivery is also super fast. And the customer service is excellent.
Range of mats
I popped into the showroom on Boucher Road, and I must say, I was really impressed with the help I got from the staff there. They knew their stuff when it came to all the different mats they had, showing me a whole bunch of options. Their customer service was top-notch and made my shopping trip a breeze. Plus, my purchase arrived super quickly, a day earlier than I thought it would. I've been back to that store a few times now because they really go above and beyond for their customers.
Rug purchase
I bought a rug from this store recently and I have to say, I was really impressed. The customer service was top-notch, with staff who knew their stuff and were able to answer all my questions. They had a wide range of products to choose from, so I had plenty of options. My order arrived quickly too, so I didn't have to wait long. All in all, it was a great shopping experience and I would definitely recommend this store to anyone looking for quality rugs.
About Kukoon
Kukoon, formerly known as the Rug House, is a family-owned business that has been providing high-quality rugs at affordable prices to the United Kingdom and Ireland since 1999. With flagship showrooms in Belfast and Newry, Kukoon prides itself on ethically produced products and offers a wide range of rugs including modern, designer, wool, shaggy, traditional, oriental, and more. They also provide anti-slip mats, doormats, bathroom mats, and commercial mats from popular brands. Kukoon values customer feedback and aims to provide excellent post-sale advice and services.
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Contact Information
23 Shepherds Way
BT35 6EE Newry
United Kingdom
Categories Kukoon
Online shopping | Homeware Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Fashion Reviews & Experiences
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Letzte aktualisierung: November 2024
Review with most votes
A beautiful complement to my h
I needed a zen modern rug. I needed to change the rugs in my house. They were old and no longer in good shape. I heard zen modern rugs from Kukoon were well built and long-lasti... Read onBy: Jean