Leather Company - Overall Rating based on 22 reviews
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Leather jacket
I bought a leather jacket from this company not long ago, and I've got to admit, I wasn't too happy with how things went. The customer service was really bad - they didn't bother getting back to me at all when I emailed about my order. And what's more, I also noticed that their stuff isn't as good quality as it used to be, even though they've put their prices up. It got me thinking about whether their products are really worth the money. In the end, I was left feeling let down and not at all impressed with what I bought.
Leather coat purchase
I got my leather jacket order really quickly and I was really happy with the customer service I received. The delivery came on time, just like they said it would, and the quality of the coat was even better than I expected. I'm really pleased with my purchase and I will definitely be coming back to buy more stuff in the future.
Leather jacket purchase
I got a leather jacket but it was too small, so I sent it back to get a bigger size. It came today and it looks amazing! The customer service was great all the way through. Sahea, the assistant, was really friendly and gave me a lot of help. They even called me later to check everything was okay.
Luxury shearling jacket purchase
I recently bought a luxurious shearling jacket from this company and I have to say, I'm really impressed. The jacket is not just stylish but also super warm, ideal for the winter months. The quality is excellent, and I can tell it will last me for years to come. The delivery was fast and efficient, which was a nice surprise. The customer service rep I chatted with was really friendly and helpful, giving me all the details I needed. Overall, I'm really pleased with my purchase and I'll definitely be thinking about ordering from this company again in the future.
Tan leather gloves purchase
I recently bought a pair of tan leather gloves from this company and I have to say, I am really impressed with the quality. The gloves are super soft and made from real leather, exactly what I wanted. I liked them so much that I've decided to order two more sets as Christmas gifts for my family. The prices are very reasonable, especially considering how great the products are. When I needed to exchange my first order for a different size, the customer service was outstanding. They responded quickly and were very helpful, making the whole process easy and stress-free. I am now a loyal customer and I can't thank them enough for their fantastic service.
Shearling vest purchase
Wow, I'm totally blown away by how gorgeous my shearling vest looks! The quality is absolutely top-notch, and I couldn't be happier with what I bought. The customer service I got was outstanding, some of the best I've ever had. Big shoutout to the team at this leather company! I'm already thinking about what I want to buy next from them because I'm seriously impressed with what they offer and how they treat their customers. I definitely recommend shopping here!
Leather Jacket
Jacket had a fault in the form of a hole between the inside pocket zip and inner lining. On the phone they admitted their manufacturing was at fault but repeatedly argued the hole wasn't a hole, although they fixed this in the end.
Cheap inner lining with the stuffing/threads protuding from it. They argued it was caused from wearing once which is abysmal durability.
They only want to do phone calls and never respond by email despite my requests. They offered to re-imburse my costs (£31) for returning the jacket for repair but have not done so after 2+ weeks despite providing a receipt and offering a my redacted bank statement showing both return costs. They returned the jacket in a damaged unsecured box that had clearly been prised open.
The returned jacket had 'Exchanged' noted on the receipt but had the same protuding threads so they clearly have no quality control or pride. They also left a piece of paper in the previously defective pocket noted 'stich' so they're no doubt lying about the jacket being exchanged.
I twice requested a refund by email based on the fault with their product within 30 days of purchase. Initially they aggresively refused over the phone. After my second request they didn't reply back after a week and sent it back to me pointing to their 14 day 'change of mind' policy which has nothing to do with faulty returns.
I wish I checked their reputation before ordering and bought with a credit card for easier dispute on consumer rights. Not pursuing further through small claims court because the styling and fit is good and I don't want to dedicate even more time and effort to them.Birthday back pack
I received this backpack for my birthday, but the zip was broken when it arrived. I tried to exchange it, but I never got a response to my calls or emails. When I eventually spoke to someone, they made me pay to send it back, and then they sent me another broken one. They keep saying the zip is part of the style, but I just want my refund.
Leather bag
I bought a leather bag from this company recently and I was really impressed with how quickly it was delivered. Even though I ordered it near Christmas, it came on time and was very well wrapped to keep it safe. The bag was even better than I thought it would be, just like the pictures online. I had only seen good reviews before buying it and they were right - it was a great purchase. All in all, I had a brilliant shopping experience with this company.
Leather motor cross style jacket for daughter
I recently bought a really cool leather jacket for my daughter and it fits her perfectly! Remember to get a size larger than your usual as it tends to run small. I mistakenly ordered a brown one instead of black, but the return process was really easy and I got my refund straight away. I would highly recommend this company for trendy leather items!
Leather jacket purchase
I just had to share how amazing the leather jacket I got from this place was. Honestly, it was top-notch quality and the price was unbeatable - I was so surprised! Plus, the delivery was really quick. If their other products are even half as good as this jacket, I'll definitely be going back for more.
Leather products purchase
I recently purchased some leather items over the phone and received them really quickly! The person I spoke to on the phone was really friendly and helpful, they even arranged different invoices for me. I'm really pleased with the quality of the products and the prices were fantastic as well.
Leopard print sheepskin coat
I got this super cool leopard print sheepskin coat but it was too small when it arrived! They didn't have my size in stock, but they offered to make a custom one for me. The first custom coat was also the wrong size, but then Shy recommended measuring my old coat. They made a new one for me based on those measurements and it fits perfectly now and looks really awesome! The customer service was fantastic, I'd definitely recommend this place to all my friends!
Large leather hippo footstool purchased
I found this amazing big leather hippo footstool online and just had to buy it from the leather company. After I made the purchase, they gave me a call and sent an email about the VAT, since I live in the Netherlands, which meant I had to pay a bit more when it was delivered. But even with that extra charge, the footstool was still a good price and really well-made. I was pleasantly surprised when it arrived on Tuesday, just a few days after I ordered it. All in all, I'm really impressed with this company and would definitely recommend it to anyone.
Leather briefcase purchase
I don't usually write reviews, but I had to share my thoughts on this leather company. I bought a leather briefcase from them recently, and I have to say, the leather quality is amazing. This is my second time buying from them, and I'm always impressed by the care they put into their products. The packaging was great too, making the whole experience feel premium. I definitely suggest this company to anyone looking for top-notch leather goods.
Leather jacket purchase
I bought a leather jacket from this company recently and I have to say, I am really impressed with the service I got. When I reached out to them about the size, they were super helpful. The guy I talked to knew so much and gave me great advice that made everything easy. My order arrived really quickly, the very next day. The jacket is amazing quality and fits me perfectly. I can't praise this company enough, I highly recommend them.
Quality leather items
I've gotta tell you, this company really blew me away with their fantastic leather goods. The quality is second to none and I'm absolutely thrilled with what I bought. And on top of that, their customer service is just outstanding. I had to swap for a larger size recently and they made it so simple with their no-fuss returns and exchanges policy. Plus, the delivery was crazy quick with UPS, and the packaging was spot on. All in all, I really can't find a single fault with this company.
My cool bags
I bought some amazing bags and they're really cool! The designs are awesome and the quality is top-notch. The people who work there are really nice and the bags arrived quickly! I got two for my friends and one for myself and they were all really excited about them. I will definitely be shopping there again!
Jacket fell apart
I recently bought this leather jacket, but it completely fell apart after only a few times wearing it. I tried to get in touch with the company, but they totally ignored me - not cool at all! I'm definitely going to warn all my friends to steer clear of that place.
A leather wallet
I bought a leather wallet from this company recently and I have to admit I am really let down by both the product and the service I got. The wallet I got was really bad quality and didn't look anything like what was described on the website. On top of that, the packaging was pretty poor too, which was a real shame. Even though I tried to get in touch with customer service a few times about my worries, I haven't heard back from them for days. This lack of communication and service just isn't on. In general, I wish I hadn't bought anything from this company and wouldn't suggest it to others.
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