Magic Madhouse Reviews

: 21

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90% Would buy here again

Most relevant positive review

  2024-06-01
TCG purchase
They mainly focus on TCGs, but they really need to improve their board game selection and restock...Read on
Justine Walker

Most relevant negative review

  2024-03-13
Multiple items
Extremely unsatisfied with this online store. Not only did they "pack" my order in such...Read on
Daniel

Review with most votes

  2023-12-04
Pop funkos
Made an order 11 days ago and chased them up twice now. I still don't have a delivery date. Deman...Read on
Luke

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    Pre-orders of multiple items

    I'm a new user of the platform and I recently bought some pre-orders of a few items from Magic Madhouse. I was really pleased with the easy payment options they offered, which made the whole process nice and smooth. The range of items on the website was just what I was after, and I had no trouble finding what I wanted. Even when I decided to split my orders and add more items, everything was dealt with efficiently and accurately. When my items arrived, they were in perfect condition and arrived on time. Overall, my experience as a new customer was really good and I would definitely recommend Magic Madhouse to anyone looking for a reliable and easy-to-use platform for gaming and collectible items.


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    Sealed Pokemon products

    I've been a loyal customer with this company for a good few years now, regularly buying sealed Pokemon products. I've always been so impressed with the amazing service they offer. The team is really friendly and know their stuff, always ready to help if I have any questions. They've got a wide range of products to choose from, catering to both casual players and serious collectors. The website is easy to use, so it's a breeze to find what I'm after. My orders always arrive well packaged, keeping my products safe and sound. I've never had any problems with my purchases and feel confident that I'll be sticking with this company for a long time to come.


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    MTG Commander decks purchase

    I've been using Magic Madhouse quite a lot and generally speaking, I've had really good experiences with them. The only thing that's been a bit of a letdown is the fact that prices have gone up recently on certain "most wanted" items, such as the MTG Commander decks. It's a shame to see those products costing so much more than others. But other than that, I've always been happy with the stuff I've bought, the service they provide, and the overall experience of shopping with Magic Madhouse. I tend to place an order with them about once or twice a month because they have a wide range of products and they're pretty quick with deliveries.


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    Pokemon TCG order

    I've just bought some Pokemon TCG cards from this place, and I have to say, it wasn't a great experience. The card I got was scratched even though it was meant to be in perfect condition. I wasn't pleased about that at all. But, I will give credit to the staff for how they dealt with it. They agreed with me, said sorry for the error, and quickly sent me a replacement card. I was relieved to see them owning up to it and fixing the problem without any fuss. Apart from this issue, my other purchases have been perfect with no problems at all.


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    TCG purchase

    They mainly focus on TCGs, but they really need to improve their board game selection and restock more frequently. Come on, give us board game fans some more love!


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    Variety of art works, packs of cards

    My time using the service was a bit of a letdown, to be honest. Yes, the delivery was quick and the items came in perfect condition, but I was really hoping for a mixture of different art pieces and instead got identical packs of cards. As someone who enjoys collecting, I was looking forward to adding some variety to my collection, but that didn't happen. It was really annoying to get duplicates instead of the diversity I was after.


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    D&D book pre-release

    I bought a D&D book before it was officially released from this shop and I have to say, I was really impressed with the whole process. I got in touch to ask about when it would be delivered, and I was pleasantly surprised by how quick and friendly the team responded. It's great when you come across customer service that genuinely cares about their customers. When my order arrived, it was packed well and arrived on time, which is always a relief when ordering online. Overall, the whole experience from beginning to end was smooth and enjoyable.


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    Booster box purchase

    I thought I'd treat myself to a booster box from this shop, and I have to say, I was really impressed. Ordering was a breeze, no issues there. The customer service was great, they were really helpful and quick. The prices were fair, didn't feel like I was being overcharged. And to top it all off, the delivery was fast and the item came in perfect condition. I'm really happy with my experience and will definitely be returning for more.


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    Pokemon cards

    The Pokemon card selection in this shop is amazing, they have loads of options to choose from. I've bought a few times and always been happy with the quality of the cards. The website is easy to use, so it's straightforward to find what you want. The prices are fair, especially given how great the cards are. I'd definitely suggest Magic Madhouse to any Pokemon card fans out there.


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    Book purchase

    I recently bought a book online and I have to say, I was really impressed with how smooth the whole thing was. The ordering process was easy peasy, and I found the book I wanted in no time. It was great getting updates on the shipping, it made me feel in the loop and relaxed. And when my book finally came, I was happy to see it was packaged really well, so it arrived safely and on schedule.


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    variety, good prices, quick delivery

    If you're after a company that has loads of products with good prices, look no further. I've bought from them a few times and I've always been really happy with the service. They always deliver quickly and the stuff arrives in top condition. Definitely a top choice for any collector or player.


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    Fast shipping, wide range of products, frequent discounts

    I've been shopping at this store for quite a while, and I have to say, their service always impresses me. They never fail to ship my orders promptly, and my items arrive quickly and securely packaged. I've never had any problems with this store, which is a big win for me.


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    Board game

    I bought a board game from this company recently and I have to say, I was really impressed. They had the game I wanted in stock, at a good price, and it was sent to me quickly. Everything went smoothly without any hassle. I liked how easy their website was to use and the whole buying experience was really smooth. I'll definitely be thinking about buying from them again in the future.


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    Recently purchased trading cards

    I was really happy with the trading cards I bought recently. They were packaged well and my pre-order was sent out quickly. It would have been even better if there were more discount codes available to save money throughout the year. But all in all, it was a good experience.


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    Variety of products

    I bought something from an online shop the other day, and I was really impressed with all the different things they had on offer. The website was dead easy to use, and I had no bother at all finding what I was after. It was great that most of the stuff I wanted was in stock, and being able to ask for pre-orders and to get updates when they restocked was a real help.


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    10 Pokémon booster packs for my son

    I bought 10 Pokémon booster packs for my son, who's a massive Pokémon fan. The prices were really good at this shop, and my son absolutely loved the cards he got. Out of the 10 packs, 7 had rare cards like full arts. I always go to this shop because I know they sell real cards at good prices.


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    Multiple items

    Extremely unsatisfied with this online store. Not only did they "pack" my order in such a way that it obviously arrived shattered and broken. When I asked to get it replaced they sent me a refund instead expecting me to pay for a new shipping!

    I asked the customer support once again to send me a replacement instead and they denied it - while at the same time they had reserved and charged my card with the same amount they "refunded" me. Why should I as a customer have to pay for the additional shipping when they are the ones that couldn't even pack an order in a proper way? Nobody in their right mind would expect the item to arrive intact. Extremely unprofessionally done both at shipping and handling the matter. I'd recommend everyone to stay away from this store!


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    Salamence and Hydreigon cards

    Although my order arrived quickly from the UK to the US, I was pretty disappointed with what I got. I ended up receiving double the number of Salamence promos and half of the Fusion Strike packs were all damaged. The packaging was in a sorry state, which was a real letdown for someone who loves collecting. But, I have decided to give this shop another shot because they normally come through with reliable service and speedy deliveries.


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    Multiple orders, fast delivery, great products

    I've bought from this company a few times now and I've never had any problems. They always deliver super quick, the packaging is solid, and the products are always top quality. I'll definitely be coming back in the future. The only thing I'd say is that I wish they had more variety in what you can buy individually, that way I'd use them for all my orders.


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