MAGNAS5 reviews
This score is based on 5 genuine reviews submitted via BritainReviews since 2026.
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The moment I realised this was going to be difficult was not long after the car arrived. I had first come across Magna while browsing online, and a mate said their stock looked worth a look, so I went ahead with delivery. At first I was pleased to have it on the drive, but within a few days I knew it was not right for me and asked to return it for a full refund. That was refused under company policy, despite my understanding that I was still within the relevant consumer period.
Warm radiator, cold feeling about the rest
The living room finally felt less like a fridge once the new radiator was fitted, so I was relieved about that bit. The engineer who came round did get the job done and told my partner that the other radiators upstairs should probably be reported too, as they look like they’re on their last legs. Fair enough, and it was useful to know. Still, I couldn’t help thinking this should have been picked up earlier when the first radiator was installed. Someone was meant to check the other rooms then, but that clearly didn’t happen, which is how we ended up back here again. The fitter also seemed a bit doubtful about replacing the old radiator at first, which was odd because it was obviously in a poor state and the replacement was already listed on the job, sitting in the van and everything. It felt like a lot of unnecessary back-and-forth for something fairly straightforward. More generally, I’ve had a few repairs dealt with by Magna and they often seem to fix one corner while the rest is left hanging about. Since moving in, the doors have had holes and damage, the kitchen and bathroom are very dated, and it’s hard not to feel overlooked. My old housing officer made sure everything was sorted at my previous place, but the condition of this house didn’t seem to get the same attention. The radiator works, yes, but the overall experience has been rather frustrating.
Relief came far too late
The moment I finally felt any relief was five weeks after taking the car back, when the refund actually landed. We’d bought the car to make everyday life easier, not to spend evenings chasing emails and rearranging time to visit the dealership. A fault appeared soon after we bought it, so returning it felt fair enough; these things happen. What wasn’t okay was how much work it took to get our money back.
The car that disappeared
yes it was a car they had, but it wasn’t on site now and they didn’t know why. That confused me more than anything. My first impression over the phone had been ok — the person sounded calm and helpful — but that fell apart in person. The real issue for me was their stock and communication. It’s not the sort of thing you can shrug off when you’ve paid a mechanic to come and check the vehicle. I ended up out of pocket and feeling a bit embarrassed, because it looked like I’d turned up for nothing. There’s also the sense they didn’t want a professional looking at the car, which is worrying. I don’t like making a big drama, but this was poor handling. A clearer system for tracking cars and telling customers the truth would fix most of it. I’m not saying they’re rotten people, but I wouldn’t recommend taking time and money to visit without very firm confirmation first. Slightly annoyed, and cautious now.
A car that looked fine — until it didn't
the car looked clean and drove reasonably, but I kept thinking “is something being skimmed over?” — and that feeling turned out to be justified.
Within 24 hours the car wouldn’t start. The dealer sent two blokes who looked unprepared, no proper tools, asking us if we had anything spare. They managed to bump-start it and said it could be a dozen things but “they couldn’t be sure” without working properly. That alone put me on edge. The car went back to them and then disappeared into their workshop for about six weeks. It still wasn’t fixed when they returned it.
They hadn’t done the MOT or service they’d guaranteed, and the warranty they tried to sell was heavily marked up — you can get similar cover elsewhere for a lot less. When we refused to accept the car back in that state we asked for a full refund under the consumer credit rules. That was refused, so we got solicitors involved. They even relisted the vehicle for sale while the refund dispute was unresolved, which seemed legally dubious and it was eventually taken down by the marketplace for suspicious activity.
I’m not saying every dealer is like this, but this experience has left me wary. The situation is still being sorted legally; the solicitor thinks we’ll get the money back, so there’s a sliver of hope. The car itself had real mechanical and electrical faults that six weeks couldn’t fix — not ideal. In short: trust your instincts, check paperwork thoroughly, and don’t be rushed into add-ons.
About MAGNAS
MAGNAS is a name used by multiple organisations and brands internationally, including entities in healthcare and medical technology. It is commonly associated with products and services such as medical equipment supply, clinical technology, and related support for professional users. Depending on the specific MAGNAS entity, customers may include hospitals, clinics, and other healthcare providers. The name may also be used in other sectors, but the best-known usage relates to healthcare and medical device activities.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: September 2026
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Review with most votes
A car that looked fine — until
the car looked clean and drove reasonably, but I kept thinking “is something being skimmed over?” — and that feeling turned out to be justified. Within 24 hours the car wouldn’t... Read onBy: Marshall