Marks and Spencer42 reviews
This score is based on 42 genuine reviews submitted via BritainReviews since 2017.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Summer Beauty Box purchase
I bought the Summer Beauty Box from the shop not long ago, but it got lost in the post by the delivery company. I got in touch with customer service to sort it out, but they wouldn't send me a replacement box. They did give me my money back, which was nice, but I was still pretty disappointed with how it was handled. I've been a loyal customer for ages, but this whole situation has put me off. I don't think I'll be shopping with them again in the future.
Love the food section
Great store, especially the food section.
I love their special juices and cookies ;)
About Marks and Spencer
Marks and Spencer, commonly abbreviated as M&S, is a major British multinational retailer headquartered in London, England. Established in 1884 by Michael Marks and Thomas Spencer, the company specialises in the selling of clothing, home products, and food. Renowned for its own-label product offerings, M&S operates over 1,000 stores across the UK and enjoys a substantial presence in international markets. The brand has a long-standing reputation for quality and innovation, particularly noted for its high standards in food sourcing and garment manufacturing. Throughout its history, Marks and Spencer has evolved to adapt to changing market trends while maintaining its commitment to value and sustainability.
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Categories Marks and Spencer
Children & Baby Reviews & Experiences | Electronics Reviews & Experiences | Fashion Reviews & Experiences | Online shopping
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Last update: April 2026
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Review with most votes
Online purchase confusion
I went online to order some clothes, but when I got to the store, it was so strange - there were screens on the wall instead of actual people to assist me. The lady there was re... Read onBy: Hughes