Marks and Spencer - Overall Rating based on 23 reviews
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Online purchase confusion
I went online to order some clothes, but when I got to the store, it was so strange - there were screens on the wall instead of actual people to assist me. The lady there was really snooty and rude when I tried to explain that I didn't know about the new setup. It was really disappointing and made me feel like I was being unfairly treated.
Summer Beauty Box purchase
I bought the Summer Beauty Box from the shop not long ago, but it got lost in the post by the delivery company. I got in touch with customer service to sort it out, but they wouldn't send me a replacement box. They did give me my money back, which was nice, but I was still pretty disappointed with how it was handled. I've been a loyal customer for ages, but this whole situation has put me off. I don't think I'll be shopping with them again in the future.
Love the food section
Great store, especially the food section.
I love their special juices and cookies ;)
Review with most votes
Love the food section
Great store, especially the food section. I love their special juices and cookies ;) Read onBy: Lindsey Smith