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    Reviews Mobile Phones Direct

    A mobile phone is one of the most popular gadgets. Think about it: when was the last time you met someone who does not have a mobile phone? The question might be: where can I get the best mobile phone? One company that supplies mobile phones and other mobile phone services is Mobile Phones Direct. But what will the quality of their mobile phones be? What brands will be included in their assortment? Will their network and mobile phone reception be steady? And what kind of customer service will this mobile phone supplier provide if you encounter some technical difficulties or other problems while using one of their mobile phones or subscriptions? These questions can only be answered by real customers of Mobile Phones Direct. Read their reviews to see what this mobile phone provider is all about. These customers and their experiences, ratings, opinions and comments can help you to find out if Mobile Phones Direct might be the best mobile phone shop for you.

    About Mobile Phones Direct

    Mobile Phones Direct is an online mobile phone retailer that offers mobile phones, broadband and sim-only plans. The company was founded in 1992. Now, they have grown to a global brand with strong ties with manufacturers and networks. This means they can offer pay-monthly deals from providers such as EE, Three, O2 and Vodafone.

    On their website, you can find the latest mobile phones from popular brands such as Samsung and Apple. Also, if your budget is limited, you can have a look at their more affordable older modelss. So if you’re looking for Samsung’s new Rose Pink mobile phone, Mobile Phones Direct might be the place to be. Other brands included in their assortment are HTC, Sony, LG and Honor. Some of these mobile phones are SIm Free, so you don’t need a card for it to work. If you’re still happy with your current device, you can choose one of Mobile Phones Direct’s Sim Only deals. This means you keep the mobile phone you have right now and get a new SIM Card to put in it.


    Mobile Phone trends

    Services of Mobile Phones Direct

    The products from Mobile Phones Direct can easily be ordered via their website. You can also take out a new plan online. Their delivery service will send your new mobile phone and/or Sim Card right to your home. Mobile Phones Direct also has a customer service that you can contact if you have a question or encounter some problems with your mobile device.

    Complaints, Compliments and Tips for Mobile Phones Direct

    Do you have any personal experience with Mobile Phones Direct? Then we would be grateful for anything you can tell us about this mobile phone supplier. Are you satisfied with their internet data and reception? How well does your mobile phone work? Do you prefer one of their Android or iOS devices? Did it take long for them to deliver your SIM Card or mobile phone? Please write an honest review about this shop and tell potential customers of this shop if you think they should or shouldn’t visit Mobile Phones Direct.

    Is Mobile Phone Direct the best mobile phone supplier? Read reviews about Mobile Phones Direct's products and services on BritainReviews.

    Mobile Phones Direct
    Reviews, complaints and customer experiences (8)

    4.2
    25% Would buy here again!
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    4.6
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    3.2
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    5.6
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    3.8

    All reviews

    Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

    iPhone

    I ordered an iphone on this site and everything went fine. Thanks for the good service!

    By: John12-11-2019
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    Would buy here again
    Yes
    9
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    S10

    Terrible service from start to finish. Their responses to any negative reviews are repeated and want to appear helpful but in reality you are ignored when things go wrong and there is no service at all. You are blanked out and ignored. Not a good company to work with as any after service is non existent

    By: E pouros18-08-2020
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    Yes
    2
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    S20 5G

    I ordered 2 phones with Mobilephonesdirect one of them i didn't have any issues but unfortunately S20 5G device came with a scratch on the rear camera i reported it straight away with an email also attached the photos and clarified that I needed to exchange this phone and need to keep it until they send me a new one as my wife doesnt have any back up phone and working from home actively.
    Customer service stated that they would need the phone back before sending another phone, so we asked the lady if they could send us a phone replacement until I got the new phone one so I could send it back.
    The lady said she was unable to provide me a courtesy phone, which then we asked instead of sending it back and leaving my wife without a phone would they be able to compensate the damage, the lady said she would have to get back to us, but unfortunately after 15 days of waiting sending emails and ringing about this we finally got in touch with a gentleman today which said they wasn't in a position to offer compensation for the damage, and that it possibly happened during transport and it wasn't their problem.
    I stated that this scratch isn't able to be damaged within a box that it came in, so it must of happened at the manufacturing place. So my wife is left with a damage phone that no one is willing to help.

    By: Serhat Aydogan 13-05-2020
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    Would buy here again
    No
    6
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    iphone 11

    I ordered a 24 month contract with these on network 02 £56 a month. This was way to expensive but with the cash back it worked out at it cutting bill to £40 a month. This doesn't seem to be the deal even though it stated when I took contract out. I have filled an online form out to claim my cash back £384 and traded my old iPhone 7 in which said id get £52. I sent this back a while ago heard nothing and just received an email stating am not entitled to cash back till the 6,9,12,15 and 18th month of the contract.
    This is false advertising and a way to rip people off to take out a contract. Would there be any way I could dispute this further.
    I have always been with 02 and took out my past contracts with them. I am disappointed with going with this company Mobile phones direct stay clear unless you want to pay over the odds.

    By: candice gavan12-11-2019
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    No
    5.5
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    Don’t order from these

    Ordered a phone 3 days after Christmas that was up at a very good, respectable deal, almost too good to be true. It’s been 1 week and I haven’t heard anything from MPD, via email/text etc, telling me when my order will get to me. I then find out the phone I ordered had been sold out when I had bought it, they had just failed to mention this before I bought the contract, and then when I tried to get through to them about it, the live chat said that it was unavailable, and there was an hour queue when I phoned up. Very frustrating. Poor poor service.

    By: Shaun04-01-2019
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    No
    4
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    Do not use scamming

    Do not use them!
    I received the phone as stated that was great. I couldn’t seem to get reception so when I eventually got though to them with over an hour wait either on the telephone or via live chat! They suggested I contact o2. I ddI that o2 said let’s try new sim. Waited a couple of days for that. Still didn’t work so spoke to o2 they ran tests I’ve rthe phone & said phone is faulty. So another hour & half to speak to MpD they say ok return it. But can’t send you another until 5 working days after it’s been checked. Not great with Xmas so I said forget it just cancel contract. Which they said they could after 5 working days. So without a phone since 21st dec. it was sent back in perfect visible condition & thankfully took photos to prove this. As yesterday they say they will not cancel contract as phone damaged, sent picture of damage. It’s either another phone or they have damaged! Want to charge me £100 to make it into a reusable phone. Poor person who gets this faulty fixed phone! Or keep contract fon a faulty phone.
    Still awaiting a response with proof phone was in a perfect visible state when it left here. So still without a phone!

    By: S lamb01-01-2019
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    No
    2.5
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    Dreadful !!!!

    Ordered on Black Friday fraudulently put through two mobile phone contracts in my name which has affected my credit rating no mobile phone received

    By: Karen dines11-12-2018
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    No
    3
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    Scam on Black Friday Deal

    I have ordered Samsung Galaxy S9 from them in Black Friday Deal.

    They did credit check and my Line was approved but they have not honored their commitment.

    Later,they informed me that they have cancelled my contract without giving any reason

    Scam and not reliable company. Never deal with them

    By: SHAKIL GADIWALA04-12-2018
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    Would buy here again
    No
    2
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    Write your own review about Mobile Phones Direct

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    FAQ

    Is Mobile Phones Direct a trustworthy company?

    There are currently 8 customer review posted about Mobile Phones Direct. On average, they received a star-grading of 4.2/10, with 25% of the reviewers indicating that they would buy from the brand again.

    What services or products do Mobile Phones Direct offer?

    Mobile Phones Direct is mainly active in the Online Shop category, more specifically with Mobile and Telephone, Electronics.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the Mobile Phones Direct website with confidence. If not you can find many other brands to read about on our website!