Affordable Mobiles - Overall Rating based on 22 reviews
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Smooth transaction
I really loved buying from this company. Everything went really smoothly and I got my product quickly. I would definitely tell others to use their services.
Refurbished phone
I bought a second-hand phone from Affordable Mobiles not too long ago and it's been a bit of a nightmare. Even though my first impression was good, the phone has been giving me nothing but trouble. It keeps saying there's no sim card in when there clearly is, and I've been having issues with calling, texting, and using WhatsApp. On top of that, I still haven't received a referral bonus I was promised 8 months ago, which makes me doubt the company's honesty. All in all, my time with Affordable Mobiles has been a letdown and I wouldn't suggest them to anyone.
Happy first purchase
Oh my goodness, buying my phone from here was amazing! The service was really quick and the staff were incredibly friendly. I was so surprised at how easy it was to order my new phone. Also, the pricing was really reasonable. My phone arrived quickly and in perfect condition. Overall, it was a fantastic experience and I would definitely recommend it to my friends!
Got a phone two years ago
I bought my phone from this company about two years back, and it was a fantastic deal. The service was excellent, so I decided to go with them again. This time around, I still managed to snag a great deal, and my phone arrived super fast. Thanks a lot!
New iPhone purchase
I recently got myself a new iPhone from Affordable Mobiles, and I have to say, the whole thing was really good. I got a really good deal and the service was brilliant. I decided to switch to a newer iPhone model with the same network, and I ended up saving about £20 a month compared to if I had gone directly through the network. Everything went really smoothly from ordering to getting the phone.
Straightforward upgrade process
Getting my phone upgraded with this company was so easy. I just picked the phone I fancied, filled in a quick form, and they did everything else for me. The phone itself is really top-quality, and they sorted out my tariff change with no hassle at all. The delivery was super quick too. I'd definitely suggest their services to anyone looking for a new phone upgrade.
Mobile phone
I've always had a good experience shopping with this company. I recently bought a mobile phone and I'm really impressed with their prices, especially for the top providers. Their website is easy to use, so I don't have to waste time checking other sites for better deals. The ordering process is straightforward and I've never had any problems with their service. The customer service team is always friendly and helpful. Deliveries are quick, and I've never had any delays with my orders. I would definitely recommend this company to anyone looking for a new mobile phone.
Quick phone and sim card purchase
I bought a phone and sim card from this company recently and I have to say, I was really impressed with the service. Ordering was easy and the website was simple to use. The prices were good and I got a great deal on the phone and sim. My order arrived quickly, the very next day, and everything was in perfect condition. I'm really pleased with my experience and would definitely recommend this company to anyone looking for a new phone or sim card.
Quick and affordable phone purchase
Why would you bother going anywhere else when you can find the best deals right here? This is actually my fourth time using this company and I'm really happy with my experience once again. It's so easy and quick, my phone was sent out the next day with no issues at all. What's even better is that I always end up saving money by getting my phone through them instead of going to the phone companies directly. It's a clear choice to choose them for my mobile needs. I would definitely recommend them, 10/10.
Bought a faulty phone
I bought a phone from this place, but it turned out to be faulty. I couldn't hear people properly on calls, and the phone kept glitching. I returned it within the allowed period, but I still haven't got my refund! To top it off, my network provider is charging me £700 because Affordable Mobiles didn't cancel the contract! This is messing with my credit rating. I suggest steering clear of this place at all costs.
iPhone SE
I had a bit of difficulty ordering my phone, but the team swiftly assisted me via web chat. The phone is actually a really good deal.
New Phone
I'm absolutely loving my new phone from Affordable Mobiles! Ordering it was really easy and it arrived so quickly. I was super excited when it came, and it was in perfect condition. I can't stop showing it off to all my friends. I'm over the moon with my purchase!
Mobile still not returned since May 10th
I gave back my phone on the 10th of May and I haven't got a new one or my money back yet. I've complained officially but I haven't had any response from the company. It's really annoying and I feel let down!
iPhone 13 128GB
The service and prices were great, and they had a really good selection of mobile phones. But, I was a bit let down to discover that the phone I got wasn't a UK model. That will definitely lower its resale value when I decide to upgrade. Just wanted to give a heads up to anyone thinking about purchasing from Affordable Mobiles.
New Mobile Purchase
I got myself a new mobile from this company and I have to say, I was really impressed. Ordering it was easy peasy, the service was top-notch, and the price was definitely reasonable. My new phone arrived quickly and I was really pleased with how everything went. I'd definitely recommend this company to anyone looking for a new mobile.
iPhone deal
I recently got myself a cracking iPhone deal from Affordable Mobiles and it was honestly the best deal I came across. They had loads of options that catered to every budget, so it was dead easy for me to find something that suited me perfectly. The whole process was quick and streamlined, and I would absolutely suggest them to anyone on the lookout for a top-notch phone deal.
Quick and easy purchase
I really enjoyed getting my new phone from that shop - they had a great selection and the delivery was really quick too!
New iphone
Complete waste of time.
Invested time making the application and providing identification documentation requested subsequent to my application.
The due date for delivery of my phone (which already had a significant two week lead in time) came and went. No phone arrived.
I tried to call the customer services number, but it became apparent it was only available for sales.
All customer service communication at through live chat which I got cut off from twice.
I eventually got through and was frustratingly asked to resend my ID documentation (two weeks after first provided!).
I then received an email to say my order had been cancelled. Apparently I had not passed the “security checks”. I feel like this is an excuse as I am a solicitor with a full-time job and a homeowner.
A complete waste of my time and energy. Save yourself the trouble and go elsewhere!iPhone XR
Bought a refurbished iPhone XR which is advertised as water resistant- up to 30 mins in 1 m of water apparently.
Mine came into contact with a small puddle sized amount of water for 2 seconds and now the phone is dead on the day it arrived.
Told water damage isn’t covered under warranty.
Clearly the refurb wasn’t done correctly meaning the phone offered no water resistance at all. I bought this phone due to water resistance and it was falsely sold.
Reported to trading standards
Stuck with a 2 year contract for a phone I can’t useIphone X
Very disappointing customer service experience and unreliable phones. I ordered a refurbished iPhone X in May 21 from Affordable Mobiles having seen on the website that a 12 month warranty is offered on the handsets.
Since I’ve had it, I’ve had several issues with the phone switching itself off and not turning back on, front camera not working, phone not charging and finally in early Dec phone not taking any charge and eventually battery completely died and phone unusable.
I called customer services in early Dec, was advised that repairs now take up to 28 days as it’s Christmas time. There is no mention of a 28 day turn around time on their website but had no choice but to send it to them, hope that the phone could be repaired or a replacement sent as I haven’t got a spare phone to put my Sim in to.
After 25 days of the repairers receiving my phone, I called and was advised that there was no update and that this would be escalated to senior team and I would be updated within 48 hrs. No update came so following this up, was told that a replacement handset would be sent out if no update could be given on day. I called on day 28, still no update on phone repair, I asked for a replacement phone to be sent out and was advised they didn’t have any phones in stock but that senior team are looking into this and would be in contact. It is now day 38 since I posted my phone off, and 33 days that the repairers have had my phone. No sign of any updates, no confirmation of a replacement phone being sent off and every time I check what is happening I am told that this is being looked into and they will respond in another 48 hours. I have asked to speak to the senior team several times but this has been refused.
I will now be seeking advise from trading standards and would advise others to read all the 1 star reviews on other review websites before considering to use this company.
Review with most votes
WARNING:- Return a phone - get
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