Needle And Thread - Overall Rating based on 22 reviews

64% Would buy here again



Featured Reviews

Most relevant positive review

  2024-05-21
Stunning dress, prompt deliver
Even though there were some bad reviews, I decided to give this company a try and I'm really...Read on
Hollie

Most relevant negative review

  2024-05-31
Damaged dress refund
I bought a dress from this shop not long ago, but it arrived damaged and smelling bad, which was ...Read on
Isaac

Review with most votes

  2024-01-17
Wedding dress
I just wanted to say a huge thank you to the staff at this store for giving me such amazing custo...Read on
Kirsty

Reviews (22)

  (13)

 (1)

  (6)

  (2)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wedding dress

    I just wanted to say a huge thank you to the staff at this store for giving me such amazing customer service. Jen, in particular, really went out of her way to help me find the perfect wedding dress. Her eye for detail and commitment to making sure I was happy really stood out to me. I can't thank her enough for all her help and for making my experience at this shop so special.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Perfect Mother of the Bride dress

    After hunting for ages, I finally found the perfect Mother of the Bride dress for my Daughter's wedding in Cyprus. The 'rose ruffle bluebell' dress was just what I wanted - not too old-fashioned or fancy. I had to size up a bit, but apparently that's normal for designer clothes. There was a bit of a mix-up with the length at first, but the customer service was amazing. They sent me a replacement dress before I even sent back the wrong one, which saved me loads of time. Sending back the other dresses I'd ordered was simple, with a return label in the box and quick refunds. Even the way they packaged it all up was lovely and added to the high-end feel of the brand. Big thanks to Needle & Thread, especially Jen!