OnBuy Reviews

: 523
88% Would buy here again

Most relevant positive review

  2024-05-25
Various items from OnBuy
I've bought quite a few things from OnBuy and I've never had any problems at all. Every...Read on
Isaac Miller

Most relevant negative review

  2024-05-31
Frustrating experience with de
I really struggled to track my order with OnBuy. The delivery company they used didn't deliv...Read on
S. Parker

Review with most votes

  2023-10-24
Scooter
Do not use this company, they allow scam company to operate and sell fake products from their web...Read on
Chris

Reviews (523)

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    Heavy duty two in one tradesman’s knife Rolson

    Top quality product was recommended by a work colleague and I’ve since passed on the information to a friend of mine he’s bought the same knife arrived the next day very happy with the product indeed would definitely buy from Onbuy.com again


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    Flymo Lawn Rake Tines

    A new experience for me as I was not aware of the business or the brand. First impression is that it is efficient and focused on the customer, which can be a rarity these days..! Relief that everything appears fine, but still yet to use the product, as we desperately need better weather..!


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    Outsunny Garden Loungers

    Good product and well made, simple to assemble just the legs.
    One slightly damaged and didn't want a partial refund so replacement sent arrived 2 days later.
    Excellent fast and efficient customer service by the seller MHStar UK!


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    Messi football kit

    Very pleased with everything. Price was very good. Quality product. Size was correct. Tracking was very helpful. Delivery was good if a little long due to its coming from abroad.


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    Staples

    Great service, fantastic stock selection ,if you need it try here as they will sell it, most likely cheaper than Amazon e bay etc , look no further 5 star company


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    Gotham stainless steel 10 pan set

    I cancelled the first order because they didn't make clear that the invoice address was the same as the delivery address.

    I cancelled asp, they say on the site that item is cancelled immediately if you do it within 30 minutes of buying.

    However I was still charged.

    Called the seller who claimed they haven't taken payment.

    No contact number for on buying and they didn't reply to the email I sent.

    However I eventually received my refund from the seller via PayPal.

    Will I use the service. Only if I have to.


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    Swan Kettle with Rapid Boil

    I'm not to convinced about companies who sell without a contact number. To work virtually you need a thoroughly dedicated and efficient Customer Service Team - sadly lacking at OnBuy


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    Areobic step 3 level fitness step

    Product was just as pictured and described. Quick free delivery.
    Service and email contact to inform me of order progress outstanding first time buyer but definitely not my last would highly recommend them pricing is amazing I also ordered a spin bike which is due for delivery and will review that when it arrives but I don't forsee any problems highly satisfied and glad my Google search directed me to the onbuy site


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    Battery

    Great product good delivery -as promised, and great price


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    Foktech Wifi Dongle, AC600 802.11ac Dual Band 5GHz Mini Wireless Network USB Wifi Adapter for PC Desktop Laptop, Support Windows 10/8/7/Vist

    Just discovered this site, after deciding on this Wifi Dongle at Amazon, thought I would just shop around. The item, exactly the same was half the price from the seller on OnBuy for the brand new item in packaging etc. Great service and speed of delivery.


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    Satin Stainless Steel Splashback

    I have used onbuy for the first time and it was great experience everything went well so I highly recommend onbuy and thank you onbuy I will be using you again*****


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    Beauty and the Beast ornament

    Excellent item, delivered well within the time frame and packaged really well. Really happy.


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    I’ve made several purchases

    Great site,very professional,reasonable prices fast & efficient delivery,good products,well done keep up the good work ????


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    Ps5

    Finally I got my son's Ps5 thankx to ONBUY.COM ,
    Very fast delivery, and I truly recommend this website. ????


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    Heeleys

    This was my first purchase from OnBuy.com. I hadn’t heard of them before so I did have a quick look at previous reviews and was happy enough to purchase from there market place. The Heeleys I purchased were received in good time, the item was as described and at a competitive price. I would buy from OnBuy.com again.


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    latest purchase samsung fast charge plug and cable

    used on buy a few times now and I find them very competitive price wise, it's nice to find a site you can trust and for me this is one of them


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    Apple AirPods 2nd Gen

    I am so glad I discovered OnBuy. ordering was quick and easy, the price was brilliant and delivery was quick. Definitely recommend and absolutely will use again.


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    Breville toaster

    Does not work. Cannot get anyone at OnBuy. No contact phone or E mail.


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    2 Bedside Tables

    Great experience.
    I was apprehensive at first but decided to go for it anyway.
    Products were exactly as described and made with good quality materials.
    The delivery was fast also.


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    Bosch and Lomb Simplus solution

    Due to supply issues, I could not buy my lens solution form my normal place. A quick online search showed Onbuy having the item at the lowest price. The purchase process was simple, and I was kept updated throughout the entire process. Delivery as indicated, but not next day.
    Cannot really comment on customer service otherwise (hence 4 stars) but Onbuy is a definite consideration as an alternative to Amazon!


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