OnBuy539 reviews

88% Would buy here again

Featured Reviews

Most relevant positive review

  2025-02-18
MSG Flavouring

OnBuy has a well designed Website and a clear procedure for buying. Everything is designed to be efficient and to waste no time for the user. And the quality of customer communi... Read onBy: Robert BUCKNOR

Most relevant negative review

  2024-11-26
Pack of Tango Cans

Very not happy. They said i will get it by one date, but I'm now 5 days later and still haven't got it. And there is no one to talk to, Very disappointed! Don't e... Read onBy: MarkD

Review with most votes

  2019-10-23
Breville toaster

OnBuy seems a little out of it’s depth it seller’s are less than reliable I almost convinced they’re just out to scam people of the money OnBuy do have to shoulder some of the r... Read onBy: Peter Day

Reviews (539)

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    OnBuy Seller Tool

    From a seller's perspective we purchased onbuy subscription to sell on it. We have found the system easy to sign up to and listing style is the same as Amazon. There are many integrations available and customer service for me has been great (same day response). I have used their shopify and RM click and drop integrations without any issues. Didn't expect sales so early on but have had a few since signing up a week ago. I have also been able to price my items lower than other platforms we use as onbuy fees are a lot less. Thank you onbuy for providing a real alternative to Amazon and eBay. Being a UK company hope you manage to penetrate international markets.

    I am about to buy a sofa bed . I am just wandering if the website is safe

    Hi Jess - I've ordered from OnBuy a few times now, and I have always had a really good experience. I've been looking at their sofa beds too actually.

    James

    i bought a dog bed, very comfy, thanks

    OnBuy hire a team in India to write these fake reviews.


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    Air Pods in ear earphones

    Small cordless Bluetooth earphones. Paid for. Not delivered. No response to enquiry. Given them 48 hours to respond. Watch this space.

    Have you got them yet, I'm about to order?


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    Subcold Mini Fridge (https://www.onbuy.com/gb/subcold-ultra-6-mini-fridge-cooler-and-warmer-6l-capacity-compact-portable-and-quiet-acdc-power-compatibility~c13822~p17530726/)

    I have bought a few thing now from OnBuy and like the fact they use PayPal. I am review this mini fridge as it was a great price and came within 1-2 days which I did not pay extra for so I can only say great things about the sellers on OnBuy.com - UK based too so 5 stars frome me!


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    Plasma fire

    Came within 2 days. Very happy with it. Everybody compliments it. Would buy from them again.


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    comalac mini oven

    DO NOT buy anything big from this company if it arrives damaged as mine did you have to pay your own return postage. i certainly don`t recommend them


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    Huawei card reader

    I ordered this as it was advertised as a quick delivery. However after over a week of waiting past the estimated delivery date, and an attempt to contact the seller, I came to the conclusion that I have been scammed. I have contacted Onbuy to request a cancellation and refund but they can't even be bothered to reply to my request. Avoid this company at all costs!


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    Ipad 7 2019 version

    Good price for the product. Easy to order. Did not have to use customer service as arrived on the 1st morning of the 2 days it was expected.
    Sealed box, product obviously new. All worked ok when set up.
    No complaints. Thank you.


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    E scooter

    Nothing at all good to say about this service, I've not received any response, I've still not received my item. Would definitely not recommend this site to anyone.

    Did it come yet

    ordered 50 masks ages ago still haven,t arrived yet they keep asking for a revue

    Ordered thermometer 29th May still not received. If I had known it was coming from China I wouldn't have bothered. Sent email to seller today, wonder if I will get a reply.


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    Books

    Order a good load of Anime books though onbuy as they were the cheapest and never had a problem, one book was missing from the parcel so I contacted the seller and they got back to me asap and refunded me the money for the book, was easy to return a book for a refund as I didn't realize that I already had purchased it, got my refund within a reasonable time, not a single complaint.

    Placed four orders though Onbuy all from the same seller, two big orders and to single orders and apart from one book missing from the order which happens sometimes and the seller was quick to respond to my message and to give me a refund so I could reorder the book, I've been happy with all four of my purchases, all arrived very quickly and as stated.

    Would definitely by from Onbuy again

    I purchased a box of 30 Cheetos. Delivery was excellent but unfortunately though the product looked liked the ones I use to buy in Canada and South Africa, which were the same, these crisps did not taste anything like them. The taste was synthetic and bland and I found unpleasant. I even gave 2 packets away to my friends who also did not like them. The remainder 27 packets I threw in the bin. I have thrown money down the drain.

    Started using OnBuy before Christmas,
    good price. Found product great,and have used often over Christmas period and more.
    Have found them very reliable.


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    Never arrived

    Avoid like the plague. Order a frame at a good price. Item never turned up. Seller has blanked all attempts to contact. Onbuy aren’t interested. They refuse to get involved. Trying to get money back from PayPal. This is a scam site you are best going to Amazon where they will do something on your behalf.

    Yes I agree they are refusing to refund me. Bought a treadmill from them but it came with a 2pin plug which is illegal in the UK


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    Nickykitchen tissue

    Very disappointed mainly because I have not received my order of Nicky kitchen tissue, ordered this on7maywitha delivery due 11or12may, tried contacting you several times requesting how to resolve since payment has been taken I consider this an urgent request my order number is T5P9DJpleaseact soonest to get my order


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    Kids book

    First experience good so far, ordered as its a British company book arrived in good condition but a little late probably because of the coronavirus, will probably use again


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    oral b genius 9000

    I found this on offer at a lower price through onbuy. The same seller on ebay was asking £30 more. Arrived a day earlier than stated although tracking did not work. Pretty happy with purchase but hadn't read reviews first.

    looking to open account on buy

    Don’t bother it’s a rip off scam site


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    Apple AirPods

    Ordered wireless charging got plug in charging! On buy are a waste of time you can’t speak on phone I have account yet no orders listed in my account! Pay pal have been brilliant with sorting! Good Offers have continued to text and WhatsApp me at unreasonable hours and was rude in every way via phone and messages! Appalling service all round! Will never trust and neither should you!

    i need unlocked iPhone 11promax


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    Phone cover

    Never received my order. Can't get sign in my account. Been charged for mobile phone cover that I didn't received. Won't be shop again.


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    Time curve alarm clock

    Money taken immediately. Took 3 weeks to arrive. Contact with company took 2 weeks to get a reply. Item turned up...packaging wet through. So unable to give item as a gift as it looks like it was brought at a second hand sale


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    xperia xa2 ultra

    I ordered Xperia XA2 ultra, for almost 300£, I received Xperia XA that it's worth half the price. just opened case, hopefully someone will contact me soon. if not, I will need to open case through PayPal :/ and get my money back. It was delivered faster than I expected.


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    Iphone 7 Plus

    Will never buy on this site every again bought a iphone and throught it was being sent from the UK but no USA and the price was in British pounds never received the the phone as thay had trouble and next thing I found out they took all their items of this site now trying to get my money back lucky it was made on PayPal


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    Breville toaster

    OnBuy seems a little out of it’s depth it seller’s are less than reliable I almost convinced they’re just out to scam people of the money OnBuy do have to shoulder some of the responsibility as they should thoroughly check out applicants before allowing them access to their site my item not delivered claiming from PayPal




About OnBuy

There are shops that only focus on one type of products, but others include a whole variety of products in their assortment. OnBuy Deals is one of the shops But you might wonder what the quality of their clothing is or whether their food and drinks are healthy and tasty. Will their jewellery be real or fake? Will their movie section include the latest blockbuster? How long will you have to wait for OnBuy?s customer service department to deliver your new collectible? And will the customer service department of OnBuy be friendly and helpful when your book is damaged upon arrival and it isn?t your fault? On BritainReviews, we believe that customers of OnBuy are the best informants on these matters. Read their reviews to get some insight into this department store. These customers? ratings, comments, experiences and opinions can tell you everything you might want to know before making a purchase.

About OnBuy
OnBuy is a marketplace. According to their website, they are an online retail marketplace that is innovative and rapidly growing. Their home base is located in the UK. The concept is based on one simple thought: lower fees for sellers means that these sellers save more money. On OnBuy, you can find professional sellers who would like to supply you with their products. A seller might be an established company you have already heard of or a sole trader. The products found on OnBuy are divided into various categories. Some of them, like clothing, health & beauty and jewellery, are based on your body, looks and health. For your home, they offer some homeware, garden tools and pet products. There is also some entertainment to be found on OnBuy. You might encounter books, instruments, movies, games and music. Hobby gear is also present at OnBuy. Think of car accessories, gadgets and toys. Sporty people may find something of their liking in their sports section. And those are only a few selections.

Services of OnBuy
OnBuy works with sellers. You can compare some sellers in order to find the best price. You can make a payment via PayPal. There is no OnBuy delivery service. Instead, the seller will pack the product and send it to you. After the transaction, you can write a review for the seller you did business with. OnBuy does have a customer service department to assist you when something does not go according to plan.

Complaints, Compliments and Tips for OnBuy
Have you ever done business via OnBuy? In that case, we are interested in your experience with this online marketplace. OnBuy states that all of their sellers are professionals, but is that really the case? Could you find the collectible or other merchandise you were looking for on their website? Did the dress or other clothes meet your expectations? Are you satisfied with the way the seller treated you? And is the customer service of OnBuy really as friendly and helpful as you might expect? Add your own OnBuy review and tell us what your impression of this online marketplace is.

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Bonus!

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    Contact Information

    12-14 Dean Park Crescent,

    BH1 1HL Bournemouth

    United Kingdom

    📧 sophie.cotton@onbuy.com

    🌐 onbuy.com



    Categories OnBuy

    Fashion Reviews & Experiences | Children & Baby Reviews & Experiences | Cosmetics & Personal Care Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Homeware Reviews & Experiences | Electronics Reviews & Experiences | Merchandise Reviews & Experiences | Pet Shops Reviews & Experiences | Online shopping


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    Seite online seit: 21 November 2017
    Letzte aktualisierung: 18 February 2025