OnBuy

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OnBuy

81% Would buy here again

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Spotlight: What are our customers saying?

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Kevin Shine
Good product and well made, simple to assemble just the legs. One slightly damaged and didn't want a partial refund so replacement sent arrived 2 days later. Excellent fast and efficient customer...Read on
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Stephanie Hughes
I recently ordered from OnBuy for the first time after coming across it when I was searching for some kitchen appliances. I was nervous to make my first purchase as I rarely shop somewhere that I h...Read on
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Becky Wright
I purchased some scales at onbuy as I wanted some digital ones for my upstairs bathroom. I already have some in my downstairs bathroom but wanted to get some more incase the number wasn’t correct. ...Read on
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Tracy Bishop
My Iphone has stopped working in the warranty period. The seller Digi-E via OnBuy has gone out of business. OnBuy do not answer emails and do not have a telephone number. It turns out my Apple i...Read on
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Edward Tervit
Did my research on the seller and all the reviews were excellent and this was the same for me. Ordered on the 24th Aug - arrived 27th even the the Estmate delivery was 28th-1st sept. Iphone was ...Read on

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    Outsunny Garden Loungers

    Good product and well made, simple to assemble just the legs.
    One slightly damaged and didn't want a partial refund so replacement sent arrived 2 days later.
    Excellent fast and efficient customer service by the seller MHStar UK!


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    Smeg hand blender pastel blue

    I recently ordered from OnBuy for the first time after coming across it when I was searching for some kitchen appliances. I was nervous to make my first purchase as I rarely shop somewhere that I haven’t heard of before. After coming across the blender that I wanted at a much cheaper price than Amazon and eBay I decided to take the plunge. I’m so glad I did. My husband doesn't rate my smoothies making skills just yet, but I'm working on it!
     
    The order process was really simple and I was given peace of mind as I was able to pay through Paypal meaning that I would be able to get my money back safely if needed - I didn’t have to worry thought. I was kept informed as to when my seller had despatched my item and my order confirmation showed me where to contact the seller if I needed to, which is handy as sometimes marketplaces aren’t so obvious that they’re marketplaces. I found the website to be clear enough for me to use, including a quick checkout process.
     
    During a pandemic I was expecting my delivery to be delayed, however my order arrived in good time and good condition, so I was more than impressed with my OnBuy experience, I would recommend for people to check the seller reviews and remember you are purchasing through a marketplace! Thank you OnBuy, I will definitely be back!

    *though

    i agree stephanie, i have made at least 5 more purchases since my first one some months back and i nearly always go to onbuy first now to look at prices

    I bought a game of dobble to keep my family entertained and it arrived next day which is beyond my expectation, I have recommended onbuy to my friends and I look forward to buying again

    I find on buy excellent .prices .
    Service. Packaging.quick deliveries .
    And would recommend any one
    To use this service nice one on buy
    10 out of 10 .and thank you x

    I have bought a few times from On Buy. Have no complaints about the products, packaging, price .and quality of goods I have ordered or the delivery times.

    Easy to order, speedy delivery, quality goods, no nonsense. 10 out of 10

    I ordered a natural product to help with sleep and anxiety. Item arrived quicker than expected , and the packaging was really good . Normally things are just put in a box with some brown paper . This was wrapped in bubble wrap and very well packaged.The company sell a great range of products , so will definitely look them up next time i need something.

    I ordered digital arm blood pressure monitor some months ago, and what I received was a wrist monitor totally in chinese which was not what I ordered and also chinese no use in the uk. Sent back by royal mail and still no refund

    Hi guys I bought a pair of air Jordan 1 for £80 just wondering if they are real

    I don't know for sure but if they do arrive tell us if they are good

    Hadn't used this site before was abit wary but my product came in excellent condition was very impressed would recommend this site to everyone

    I have only recently discovered OnBuy and from what I have seen and experienced recently I anticipate that they will be taking over the market from eBay and other major suppliers. I will certainly be making use of their services.

    Bought a blood pressure machine very fast delivery machine was a bargain and very easy to buy. I would sure shop again as the service I received was fantastic
    Thanks to al staff.

    Can i just ask why it says free delivery when i put item in basket,but at checkout it's over £8 for delivery??

    Great price for record case I bought, and free delivery. Arrived super quickly and was well packaged.
    Very pleased.

    Has any1 bought a bed from this site?

    To be honest I'd never heard on OnBuy before but the hydraulic crimper came up on Google at a great price. Decided to take a chance and placed order on a Friday night and the crimper arrived the following Tuesday. The crimper was exactly as described so will check out On Buy first for future purchases.

    I have never heard of OnBuy before but what a find! Brilliant and quick service will definitely be ordering again. Highly recommend


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    Digital Scales

    I purchased some scales at onbuy as I wanted some digital ones for my upstairs bathroom. I already have some in my downstairs bathroom but wanted to get some more incase the number wasn’t correct. Looking online they were about £15 from places like Argos and Amazon but I found some on OnBuy for £8 with free delivery.
     
    It was easy to order through onbuy and it didn’t feel like a long process with loads of sign up questions which I liked. My order arrived within 2 days which I was amazed by as a lot of bits I order online at the moment there’s always delays due to the current pandemic. They arrived packaged well and in good, brand new condition and I was informed throughout on where my order was and how to track etc.
     
    The scales don’t measure in stone only KG and lbs but I’m okay with this as the price was so good. The site was easy to use  and I really liked the fact my order was protected with PayPal which covered my card payment too. I’ve ordered a couple of times from onbuy now and have never had a bad experience. Its nice to see a British born company do what the American giants are doing (and better!) I Will be searching OnBuy first in future when shopping online. It seems like every time I use the website there are more and more products, im really happy ive found onbuy

    iv have also bought from onbuy more than once now and i have always had really good service. even when my item was late i sent them an email and it arrived the next day. so no bad experiences for me

    I ordered a Breville toaster and it was delivered but does not work. Cannot get any response from OnBuy as they used another supplier to provide.


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    DO NOT BUY AN IPHONE FROM ONBUY

    My Iphone has stopped working in the warranty period. The seller Digi-E via OnBuy has gone out of business. OnBuy do not answer emails and do not have a telephone number.
    It turns out my Apple iphone is an American model, so cannot be repaired by Apple in the UK. Apple USA can’t repair it because the iphone is in the UK. That’s ok until your iphone just dies overnight (a known problem with the Iphone XR), then you’re well and truly screwed.
    Apple USA sold this phone to AT&T, who then sold it on to Digi-E, who I bought my Iphone from via OnBuy. So, basically I have no phone and I’m £589 worse off 10 months later.
    OnBuy might be a wanna be Amazon, but they are in no way remotely that professional. OnBuy have no phone number, do not respond to emails and generally have a ‘do not care attitude’ over Facebook messages, the only way I could get any form of communication.
    11 days have gone by and I’m told to wait for Digi-E to contact me because ‘they must be busy with lockdown orders!’ Their emails bounce and their website is down, so I can’t even get hold of them.
    PLEASE BEWARE BEFORE BUYING FROM ONBUY OR DIGI-E

    DO NOT BUY AN IPHONE FROM ONBUY
    My Iphone has stopped working in the warranty period. The seller Digi-E via OnBuy has gone out of business. OnBuy do not answer emails and do not have a telephone number.
    It turns out my Apple iphone is an American model, so cannot be repaired by Apple in the UK. Apple USA can’t repair it because the iphone is in the UK. That’s ok until your iphone just dies overnight (a known problem with the Iphone XR), then you’re well and truly screwed.
    Apple USA sold this phone to AT&T, who then sold it on to Digi-E, who I bought my Iphone from via OnBuy. So, basically I have no phone and I’m £589 worse off 10 months later.
    OnBuy might be a wanna be Amazon, but they are in no way remotely that professional. OnBuy have no phone number, do not respond to emails and generally have a ‘do not care attitude’ over Facebook messages, the only way I could get any form of communication.
    11 days have gone by and I’m told to wait for Digi-E to contact me because ‘they must be busy with lockdown orders!’ Their emails bounce and their website is down, so I can’t even get hold of them.
    PLEASE BEWARE BEFORE BUYING FROM ONBUY OR DIGI-E

    Hi Tracy. Contact me. Same problem. Going to trading standards!

    My email is Bethan-potter@outlook.com

    Not really OnBuys fault i it, would have been the same if you bought it odd ebay and passed the 30 day period

    I ordered a digital timer for use int kitchen on 26 January 2021. The process was easy. I received an immediate confirmation from the supplier. This was followed the next day to advise the parcel was ready for despatch and was delivered on the 29 January. It arrived in good condition. I have used Onbuy.com before and found them efficient and the suppliers I have used efficient.

    Always pay by paypal, at least if you have a problem you can claim back via them. Ive got an issue with a dash cam (£179.99) & seller is ignoring me so Ive had to raise it via paypal which is a lengthy process. Shop next time for me for anything of this nature but dog chews etc had no problem

    Used twice very good service and quality would always look here before any where else. very quick delivery times

    Problem with faulty iPhone, luckily paid with Paypal, but have to send it back to Malaysia? although ordered through Onbuy not happy postage is £15

    ONBUY IS NOT AT FAULT HERE...GET IT RIGHT !

    Does not sound any worse then Amazon after the 30days period and no different to Amazon where if you buy, knowldgely or not, from 'Market place' where amazon point out they're not actually the seller, and that is who you have to deal with. As usual caveat emptor, Did you check out 'Digi-E' before purchase?
    If you paid via a credit card you may have recourse from there.
    As has been suggested elsewhere it would be a good Idea to check with citizens advice / trading standards, also worth getting in touch with Apple on the basis they're a 'Global' company and should honour their products without boundaries, although manufactures frequently palm of responsibilities for their products via sub companies/franchises/resellers etc (a global poor practice) but the choice of where to buy from is of course within your choice :-(

    Onbuy may not be legally responsible under the sale of goods act, but they do have a moral responsibility (and business imperative) to vet the traders they allow to use their marketplace. I have a pair of scrap Apple ipods that were sold fraudulently as new - the seller has gone out of business and OnBuy don't want to know. I don't trust the traders on their marketplace, and will never use them again. Be very wary!!!


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    New Unlocked 256gb iphone 8 plus - space grey

    Did my research on the seller and all the reviews were excellent and this was the same for me. Ordered on the 24th Aug - arrived 27th even the the Estmate delivery was 28th-1st sept.

    Iphone was brand new in a sealed box - included charger and headphones (bonus) the packaging was 10/10 bubble case and even had FREE protective cover for the phone included.

    Switching all the data from my old phone was done by bluetooth clicking a button on the new phone screen and hovering my old phone over it - amazing took only 4 mins and new iphone was mirror image of my old one ) including all apps passwords - photos etc (always back up to cloud before doing this)

    As with all online platforms - always research the seller first before buying - my experience was 10/10 but I did my research first and I am truely delighted with my purchase


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    Messi football kit

    Very pleased with everything. Price was very good. Quality product. Size was correct. Tracking was very helpful. Delivery was good if a little long due to its coming from abroad.


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    Staples

    Great service, fantastic stock selection ,if you need it try here as they will sell it, most likely cheaper than Amazon e bay etc , look no further 5 star company


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    2.9 metre telescopic ladder

    I checked reviews before using only.com so was happy to try ordering from them. I didn't regret it. Smooth purchase & transaction. Safe buying features with PayPal & credit card options. Onbuy take the payment for you then transfer it to seller so feels like an extra layer of safety net. Item ordered 'telescopic ladder' came on time, well packaged, good delivery. Item better then expected as has rugged safety caps on tops of ladder so ideal for leaning against smooth sided van. Closing action is easy to use & ladder ideal to transport in back of vehicle (& or use at home). Feels sturdy. Onbuy was easy to use & searching site of seller was straightforward. Would recommend. And will use again as price was cheaper than ebay, amazon & all other shop & selling sites I checked.

    Onbuy.com review (not only.com)..oops 😊


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    Books

    Order a good load of Anime books though onbuy as they were the cheapest and never had a problem, one book was missing from the parcel so I contacted the seller and they got back to me asap and refunded me the money for the book, was easy to return a book for a refund as I didn't realize that I already had purchased it, got my refund within a reasonable time, not a single complaint.

    Placed four orders though Onbuy all from the same seller, two big orders and to single orders and apart from one book missing from the order which happens sometimes and the seller was quick to respond to my message and to give me a refund so I could reorder the book, I've been happy with all four of my purchases, all arrived very quickly and as stated.

    Would definitely by from Onbuy again

    I purchased a box of 30 Cheetos. Delivery was excellent but unfortunately though the product looked liked the ones I use to buy in Canada and South Africa, which were the same, these crisps did not taste anything like them. The taste was synthetic and bland and I found unpleasant. I even gave 2 packets away to my friends who also did not like them. The remainder 27 packets I threw in the bin. I have thrown money down the drain.

    Started using OnBuy before Christmas,
    good price. Found product great,and have used often over Christmas period and more.
    Have found them very reliable.


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    1x Nomad Fitness 5-40kg Adjustable Dumbbells 12 Weight Settings Pair

    Initially I was a bit hesitant to order from OnBuy as I’d never heard of them before and the product listed wasn’t easily available elsewhere plus at this competitive price.

    Although skeptical, the fact that you could pay via PayPal gave an additional level of security to the purchase so decided to go for it. Can honestly say I was very pleasantly surprised. Item was just as described. Contact and updates from OnBuy were excellent, kept me informed of the status at every stage via email or I could login to the client dashboard to check status! Item arrived a day earlier than expected and the whole process was a amazingly painless and stress free! Will definitely be using their platform again to purchase items and would happily recommend them to anyone! Thank you very much.


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    Motobility scooter tyres 400-5 (330x100)

    Never heard of this site before, came across while comparing prices.. Checked out reviews everything looked OK. Plus you can use PayPal. Thought I'd give them a chance.
    Very pleased I did so easy to use, exerlent communication by email, kept updated all the time. Should have taken 5-6 days for my delivery. Woke up next morning with text saying it will be with me today. Absolutely brilliant service all round great product excellent quality and price. Have told friends about them. Would recommend to everyone to check them out and try them.
    Really wish this company well for the future.
    Nearly forgot thanks to the guys who used them before and left feedback, without you I would have gone elsewhere.


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    Gotham stainless steel 10 pan set

    I cancelled the first order because they didn't make clear that the invoice address was the same as the delivery address.

    I cancelled asp, they say on the site that item is cancelled immediately if you do it within 30 minutes of buying.

    However I was still charged.

    Called the seller who claimed they haven't taken payment.

    No contact number for on buying and they didn't reply to the email I sent.

    However I eventually received my refund from the seller via PayPal.

    Will I use the service. Only if I have to.


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    Swan Kettle with Rapid Boil

    I'm not to convinced about companies who sell without a contact number. To work virtually you need a thoroughly dedicated and efficient Customer Service Team - sadly lacking at OnBuy


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    Areobic step 3 level fitness step

    Product was just as pictured and described. Quick free delivery.
    Service and email contact to inform me of order progress outstanding first time buyer but definitely not my last would highly recommend them pricing is amazing I also ordered a spin bike which is due for delivery and will review that when it arrives but I don't forsee any problems highly satisfied and glad my Google search directed me to the onbuy site


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    Battery

    Great product good delivery -as promised, and great price


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    Foktech Wifi Dongle, AC600 802.11ac Dual Band 5GHz Mini Wireless Network USB Wifi Adapter for PC Desktop Laptop, Support Windows 10/8/7/Vist

    Just discovered this site, after deciding on this Wifi Dongle at Amazon, thought I would just shop around. The item, exactly the same was half the price from the seller on OnBuy for the brand new item in packaging etc. Great service and speed of delivery.


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    Polopiryna S & ACC

    I've just recently discovered this site and bought two items for cold and flu and am well pleased and nicely surprised and am ready to shop there👍👍👍


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    Satin Stainless Steel Splashback

    I have used onbuy for the first time and it was great experience everything went well so I highly recommend onbuy and thank you onbuy I will be using you again*****


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    Chainsaw,files, chains and ropes

    Everything I have ordered has arrived early or exactly on due date , All items have been accurately described and very well packaged. In short an excellent site which I have told at least five friends about. Two of whom I know are going to purchase similar items from the site. 👍🏼👍😎


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    Beauty and the Beast ornament

    Excellent item, delivered well within the time frame and packaged really well. Really happy.



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OnBuy

There are shops that only focus on one type of products, but others include a whole variety of products in their assortment. OnBuy Deals is one of the shops But you might wonder what the quality of their clothing is or whether their food and drinks are healthy and tasty. Will their jewellery be real or fake? Will their movie section include the latest blockbuster? How long will you have to wait for OnBuy’s customer service department to deliver your new collectible? And will the customer service department of OnBuy be friendly and helpful when your book is damaged upon arrival and it isn’t your fault? On BritainReviews, we believe that customers of OnBuy are the best informants on these matters. Read their reviews to get some insight into this department store. These customers’ ratings, comments, experiences and opinions can tell you everything you might want to know before making a purchase.

About OnBuy
OnBuy is a marketplace. According to their website, they are an online retail marketplace that is innovative and rapidly growing. Their home base is located in the UK. The concept is based on one simple thought: lower fees for sellers means that these sellers save more money. On OnBuy, you can find professional sellers who would like to supply you with their products. A seller might be an established company you have already heard of or a sole trader. The products found on OnBuy are divided into various categories. Some of them, like clothing, health & beauty and jewellery, are based on your body, looks and health. For your home, they offer some homeware, garden tools and pet products. There is also some entertainment to be found on OnBuy. You might encounter books, instruments, movies, games and music. Hobby gear is also present at OnBuy. Think of car accessories, gadgets and toys. Sporty people may find something of their liking in their sports section. And those are only a few selections.

Services of OnBuy
OnBuy works with sellers. You can compare some sellers in order to find the best price. You can make a payment via PayPal. There is no OnBuy delivery service. Instead, the seller will pack the product and send it to you. After the transaction, you can write a review for the seller you did business with. OnBuy does have a customer service department to assist you when something does not go according to plan.

Complaints, Compliments and Tips for OnBuy
Have you ever done business via OnBuy? In that case, we are interested in your experience with this online marketplace. OnBuy states that all of their sellers are professionals, but is that really the case? Could you find the collectible or other merchandise you were looking for on their website? Did the dress or other clothes meet your expectations? Are you satisfied with the way the seller treated you? And is the customer service of OnBuy really as friendly and helpful as you might expect? Add your own OnBuy review and tell us what your impression of this online marketplace is.

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