Orla Kiely6 reviews
This score is based on 6 genuine reviews submitted via BritainReviews since 2026.
Featured Reviews
Reviews (6)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Good outcome, mixed feelings
All in all, I'm glad it turned out well, even though I have mixed feelings about the price. I first saw the bag in a shop window after a friend had been raving about the brand, so I went for it. When it arrived there was a small fault — the popper inside one pocket had come apart. It was a sale buy, so I thought I'd live with it, but I couldn't. Jess was really helpful and sorted things quickly; I ended up with a flawless replacement and kept the original, which I later gave to a mate. The pieces seem to hold up, so I'll buy again, but it's on the pricey side. Relieved and grateful it was fixed.
Bit of a postage saga
Not impressed — they blamed Royal Mail instead of admitting they couldn't fulfil my two orders. I first spotted the Orla Kiely masks on Instagram after a mate sent me the link, so I ordered two because, well, why not. Then both were said to be 'lost in the post' which felt unlikely — two separate parcels gone, really? They’d already said demand was huge, so a simple 'out of stock, here's a refund' would have been cleaner. The masks themselves are fine, decent material, but the ordering experience was clunky and a bit shifty. Would buy again? Maybe, but only if they sort communication and refunds properly.
Late and muddled
I wouldn’t use them again. I ordered on 9 January and the whole thing has been a mess. A mate had recommended the shop and I actually saw the item on Instagram, so I was keen at first. I’ve emailed customer service nine times. Each reply took about 24–48 hours. I left my number and asked for a call, never got one. Messages alternated between “sent”, “delivered” and “lost”. Last Wednesday they asked if I still wanted it; I confirmed my address and they said DPD would take over. Since then, nothing. Dry, slow and vague. Bit annoying, really.
Mixed bag experience
good service but shaky delivery, I'll shop cautiously next time.
Too like a coat, not a changing robe
I bought this because I needed something to change into quickly after swimming — modesty on the beach, essentially. I’m usually a UK size 18 and the listing said “one size up to 22”, so I expected room to move. In practice it hangs like a sensible coat. It closes up fine but there’s hardly any space to actually change underneath. I could button it, zip it, whatever, but there was no way to manoeuvre out of wet swimwear without feeling exposed. It’s fine as an extra layer and the fabric feels decent, I actually liked that part, but it isn’t functional as a changing robe for anyone over about a 16 in my view. That mismatch between claim and reality was annoying.
Nearly Walked Away
keep records and chase them, it helps.
About Orla Kiely
Orla Kiely is a British design brand founded by Irish designer Orla Kiely. The company is known for its graphic, mid-century-inspired prints, notably the “Stem” motif, used across homeware and lifestyle products. Its range has included textiles, wallpapers, bags and accessories, and other printed goods produced in collaboration with manufacturers and retailers. The brand’s products are aimed at consumers seeking patterned design-led items for home and everyday use.
This information is based on publicly available data and is provided for orientation purposes only.
Details
Contact Information
Categories Orla Kiely
Online shopping | Fashion Reviews & Experiences | Homeware Reviews & Experiences
Page Statistics
Last update: June 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Late and muddled
I wouldn’t use them again. I ordered on 9 January and the whole thing has been a mess. A mate had recommended the shop and I actually saw the item on Instagram, so I was keen at... Read onBy: Karlie Jackson