Pamono - Overall Rating based on 21 reviews
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Lamp purchased in January
I bought this really cool lamp from Pamono back in January and it was honestly amazing! The customer service team were really friendly and helpful, especially when they struggled to find my address initially. They double-checked with me to make sure they got it right. The delivery was surprisingly fast and the lamp arrived in perfect condition. I absolutely adore it and would definitely recommend Pamono to anyone in search of unique items for their home.
Furniture purchase
I bought some furniture from this website recently. The ordering was easy and the delivery came quickly, but I was a bit let down by the final price. The items were shown at one price on the website, but when I went to buy them, the price went up to include taxes and shipping. It felt a bit sneaky and made me think I was being charged more than I should be.
Vintage Crystal Tower replacement
I bought a vintage crystal tower to replace a sculpture I had and I had some questions. Luckily, Christiane, a helpful customer service rep, quickly answered them. The tower was shipped from Germany and arrived in just a week. The buying process was easy and fast. When it came, it was well-packaged and in great condition, just like how it looked in the pictures online. I thought the price was reasonable and all in all, I'm really happy with the service I got from Pamono.
Expensive furniture purchase
I was really let down by my experience with Pamono. I bought some expensive furniture from them, but right from the start, I ran into problems. The seller didn't send the item after I'd paid using PayPal. I kept trying to get in touch, but the tracking info just said the item was waiting for FedEx to collect it. I tried contacting Pamono's customer service every day for a whole month, but I didn't get anywhere. They never gave me a proper explanation or said sorry for the delay, and in the end, they cancelled my order. It just left me feeling frustrated and like I can't trust any sellers on their platform.
Awesome furniture, first time buying online
I was really nervous about buying a fancy piece of furniture online without seeing it in person first. I even messaged Pamono to ask about their delivery just to see if they were quick to respond - and they were! Then I asked about the furniture itself, and the seller got back to me straight away. The delivery went smoothly, and my 60s chair is absolutely amazing. I have no regrets, I will definitely order from Pamono again.
Walnut kneeler exhibit piece
I bought a walnut kneeler exhibit piece from Pamono not too long ago, and I have to say, I've been pretty let down by the whole experience. It took ages for the item to show up, and when I finally got it out of the box, I found that one of the legs was smashed into bits and another had dodgy glue holding it together in lots of spots. It was a real shame seeing as the legs were wrapped separately, so the seller must have known about the damage. To top it off, the kneeler was riddled with wormholes, which probably didn't help with the structural problems.
Vintage Eames leather chair
I am so happy with my shopping experience at this online store. The communication was brilliant, both before and after I made my purchase. The item arrived earlier than I thought it would, which was a lovely surprise. The vintage Eames EA222 leather chair I purchased was in amazing condition, even better than I expected, especially given the great price I got it for. I am now addicted to looking for more treasures to add to my collection on their website.
Furniture purchase
I recently bought some pricey furniture online from this store. Despite the cost being high due to shipping and customs fees all the way to Europe, it wasn't too bad. The furniture showed up in perfect condition, just like I hoped, and the delivery went well with the drivers being really helpful. Pamono makes it easy to find cool and different pieces without having to search for ages. All in all, it was a good experience.
Chair purchase
I recently purchased a chair from Pamono and it's absolutely fantastic! It arrived in better condition than a similar chair I found on another website that was more expensive. The delivery service was excellent as well. They kept me informed about the delivery time and the courier who delivered it was really friendly and even helped me bring it into my house.
Recent furniture purchase
I bought a piece of furniture from this company recently and I have to say, I was pretty disappointed. The item didn't match its description on the website - it had obvious damage that wasn't pointed out in the listing. Plus, the company didn't communicate well with me, taking their time to reply to my questions about the item's condition. All in all, I felt really let down by the whole experience and wouldn't suggest this company to anyone.
Glass vase purchase
I was really chuffed with how quickly my glass vase arrived and how well it was packed. It came in mint condition which I was proper chuffed about. The whole shopping experience was dead easy, from looking at the website to ordering it. The description of the product was spot on and the photos matched the actual item perfectly. I'd definitely suggest this online shop to anyone after some top-notch and one-of-a-kind bits and bobs for their gaff.
Special and unique pieces
I was really excited about the amazing and one-of-a-kind items I discovered on Pamono's website. The prices were way more affordable compared to other sites like 1stDibs. I liked that they offered ocean freight delivery, even though it might take a bit longer. It's much better than having to fork out for expensive air freight, which can be the norm with other platforms. The customer service team was super helpful and it was great to know I could call them up if I had to. All in all, I'm a happy customer and would definitely think about buying from Pamono again.
Furniture set
I bought something from your website recently and I have to say, I wasn't too happy with the whole experience. Ordering was alright, but there were a few problems. First off, I didn't hear back from you about when my order would arrive, even though I sent a few emails. Also, the price of the item kept changing without warning, which wasn't great. Despite all that, the product itself was decent quality.
Personalized service, fast delivery, perfect furniture
I must admit, I was a bit gutted at first to hear that the item I'd ordered was out of stock. But, the customer service team really impressed me with their personalised communication. They kept me in the loop at all times and gave me options for alternatives. My delivery arrived earlier than I expected, and the delivery driver was really nice and gave me a hand. When my furniture finally arrived, it was in top condition and looked even better than I'd imagined. I'm over the moon with my purchase and the whole experience with this company.
Quick and easy service
I have to admit, I was really pleased with the service I got from this company. The website was easy to use and ordering was a piece of cake. They had a great selection of products and I was able to find exactly what I needed.
Multiple items
I've bought a few things from Pamono and I've always been really impressed with their service. They're quick to help with any questions or problems, and they keep you in the loop every step of the way. I'd definitely recommend Pamono to anyone wanting to find special and top-notch pieces for their home.
Home decor item
I bought a home decor piece from an online shop recently and I've got to say, I'm really impressed with the service. Ordering was easy and quick, and the item came much earlier than I thought it would. The product quality was top-notch, even better than I expected. All in all, I had a great experience and I wouldn't think twice about coming back to shop here again.
Cabinet from Berlin to Amsterdam
I'm based in Amsterdam, and I was really keen to get hold of a stylish cabinet from Berlin. I ordered it from Pamono and they offered me a great price. They said it would take a little while to arrive, but in the end, the important thing is that it arrived on schedule and in perfect condition. Big thanks to Pamono!
Antique dining table purchase
The shipper was brilliant, they were really great from Poland! But the communication was just terrible - so difficult to speak to the seller directly with all the misunderstandings and language barriers. I had a particular question about the table, and it took days to get a response. And trying to negotiate a price was impossible. In the end, I just had to hope for the best and buy it.
Unique wall light
I bought this really cool wall light from Pamono and I was so happy with how fast it arrived and how well it was packaged. The glass shade was in perfect condition when it arrived, and the wiring was all set up just like they said it would be. I'll definitely be thinking about shopping with Pamono again in the future, because I absolutely adore my new light!
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