PatPat - Overall Rating based on 45 reviews

89% Would buy here again

Experience Videos




Featured Reviews

Most relevant positive review

  2024-05-29
Quick and efficient customer s
I just wanted to say that I had a really good experience with the customer service team. They wer...Read on
Powell

Most relevant negative review

  2021-08-31
Bad quality, wouldn't buy agai
Negative experience. Thought I'd give this company a go as I liked some of the designs, even thou...Read on
VJohnson

Review with most votes

  2019-04-05
Find what's best for your baby
Patpat is great. I loved their stuff, cute, fancy, high-quality material, easy and comfy, special...Read on
Albert Green

Reviews (45)

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    Quick and efficient customer service

    I just wanted to say that I had a really good experience with the customer service team. They were so helpful and sorted out my problem really quickly. I'm still waiting for my refund, but I'm happy with the help they gave me.


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    Blue floral dress

    I bought a lovely blue floral dress from this online shop not long ago, and I have to say I'm really pleased with it. The fabric is really nice and the design of the dress is great. It's soft and comfy when I wear it, and it looks just like it did in the pictures on the website. I always get compliments when I wear it, and I'm really happy with my purchase. Ordering was easy and I got my dress pretty quickly. All in all, I'm really happy with my shopping experience on this online store.


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    Polyester dresses for winter

    The material of the dresses I bought was really good, but I reckon it would help if the company could mention which dresses are best for specific seasons. For instance, in Pakistan, polyester dresses are great for winter. I did get a bit confused while shopping as to which dresses would be ideal for the colder months.


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    My new clothes are amazing

    I've just picked up my clothes from here and I absolutely love them. The customer service was amazing, they even helped me with my return. I would definitely recommend them to all my friends!


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    Baby boy clothing purchase

    I recently bought some baby boy clothes from this company for about 80 quid. I got a great discount and voucher, and the items arrived on time. This was my third time ordering from them, and once again, they didn't let me down. Although, I did get a few pieces that didn't fit quite right. I got in touch with their customer service team, who dealt with the issue really well. They took my concerns seriously and sorted everything out with care. Good customer service is really important to me, and they went above and beyond. Along with their quick apologies, they also gave me a voucher to make sure I was happy. I really appreciate the hard work and commitment of PatPat and their team.


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    Massive clothing haul

    I popped into this store and went a bit crazy buying loads of clothes for myself, my partner, and our little one. They have such a great variety of designs and styles, and I was really impressed by the quality of everything. The shirts for my partner were a bit oversized, but they still look great. I'll definitely be treating myself to more stuff from here in the future!


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    Mommy and me outfits

    I bought some matching outfits for me and my mum from this online shop not long ago and I absolutely loved them! It did take a bit of time to arrive, around 2 weeks, but everything was just as it was shown on the website. The clothes were really comfortable and the prices were perfect. I'm really excited to wear them with my mum, we're going to look really cute matching together!


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    Refund request

    I had a bit of a mix-up with my order and needed to ask for a refund. However, I was really impressed with how quickly and kindly the staff dealt with the situation. They sorted everything out promptly, and I didn't have to go through the hassle of returning the items. I'm grateful for the smooth and professional way they handled the whole thing.


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    Quick response from support team

    The support team over at this app is just amazing. They stayed in touch with me non-stop until they sorted out my problem, and I really valued that. Big thanks for being so kind and providing top-notch customer service.


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    one item purchase

    This place can be really frustrating to order from, especially when they have sales happening. I don't understand why I can't purchase multiple items at the discounted price. It's like they're encouraging me to only buy one thing, and that doesn't seem right at all. They should allow us to buy more things without any restrictions, it just makes sense, doesn't it?


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    First purchase

    I messed up with the shipping, but when I got in touch with customer service over email, they replied super quickly even though it was the weekend. The way they communicated was really good, and I was amazed at how fast they got back to me. It was my first time purchasing from them, but after the great experience with their customer service, I’m definitely going to shop with them again in the future.


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    Clothing purchase, one dress didn't fit

    I really liked all of my new clothes, apart from one dress that was a bit too small for me - it was really tight. Thankfully, my daughter managed to wear it instead. Everything else was great though, and I was super happy with how good the quality was.


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    Cute clothes for my little cousin

    When I ordered some clothes for my little cousin, I was over the moon with how beautiful they turned out! Big thanks to you! 💞


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    Clothes exchange

    The clothes swap went really smoothly, the emails were easy to follow, and the team was super helpful. I'd definitely suggest this site to anyone! Big thanks to the team!


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    Baby clothes purchase

    I bought some baby clothes from this website recently and I was quite impressed by the quality and adorable designs. Although, I did come across a few problems with the sizing as some items ended up being smaller than I had anticipated. Nevertheless, I really liked the wide range of styles they had to offer and the prices were reasonable too.


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    Cute baby clothes

    The clothes from this shop are always adorable and really good quality! I do love shopping here, but my recent delivery wasn't great. The courier claimed they tried to deliver my package twice, which has never happened to me before. I got a message saying they attempted delivery, but my previous orders arrived without any problems. Fortunately, after 20 days, I finally received my order. I'm really looking forward to dressing my baby in them!


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    Clothing purchase with online retailer

    I bought some clothes online recently and honestly, the service was top-notch. The website was dead easy to use and there were some great deals on all the latest stuff. Ordering was a breeze and my goodies arrived pretty quickly. The quality of the clothes was even better than I hoped for and I was chuffed with my purchase. I reckon this online shop is a great shout for anyone after some stylish and affordable gear.


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    Great customer service

    The thing I bought wasn't quite what I was hoping for, but on the bright side, the customer service was really top-notch. Even though I was let down by the product, the quick and friendly help I got has made me willing to give this company another go. I really value the great customer care shown by the team.


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    Cute clothes for me and my little sis!

    The customer service was brilliant, they were so helpful and sorted out my problems really quickly. They were really friendly and made me feel valued. I had a few issues with my order but they sorted it all out for me in no time. I'm really pleased with the way they helped me out!


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    International issue, quick resolution

    I was really happy with how quickly the store sorted out my problem, even though it came from a different country. I found it easy to get in touch with them first on Instagram and then by email. They managed to give me a refund within 2 or 3 days, and now I'm just waiting for the money to show up in my bank account. I'm grateful for how well they dealt with everything and how professional they were.