PatPat Reviews

: 25
80% Would buy here again

Spotlight: What are our customers saying?
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L
Lee Sellars
its been over 3 weeks and still no order, I have emailed patpat just to get a automated response everytime. Seems like a scam to me. Read on
N
Nevena Milenkova
Delivery is with terrible delay form the promised. I'm still waiting /2,5 months already/ to receive the clothes - some of them cannot be used at all, because my baby is growing. The support team ...Read on
G
Gita Chhanya
This company is a joke. Their sizes are not standard sizes. When I asked for an exchange on my daughters items they took forever comimg back to me and after 2 months of going back and forth have no...Read on
M
maureennashe@gmail.com
I went in the site and thought the clothes were cute and good prices. I made my order and I paid for early delivery as my baby is about to be born so I wanted everything before she arrived. I have ...Read on
A
Adrian Hubbard
Would like to warn people not to purchase from this company as I have not received the items I purchased, and customer service not replied tome either Read on

All reviews (25)

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  • Ordering

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    Would buy here again
    Overall

    Useless!!!

    its been over 3 weeks and still no order, I have emailed patpat just to get a automated response everytime. Seems like a scam to me.


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    Would buy here again
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    YT2022721266109996

    Delivery is with terrible delay form the promised. I'm still waiting /2,5 months already/ to receive the clothes - some of them cannot be used at all, because my baby is growing. The support team is answering to my compkaints with standard templates, explaining everything with Corona situation. Still do not have a proper chack and answer why the delivery is with so serious delay. My request to cancel the order and to refund my money+clompensation is still waiting for an answer.


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    Would buy here again
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    Matching dresses

    This company is a joke. Their sizes are not standard sizes. When I asked for an exchange on my daughters items they took forever comimg back to me and after 2 months of going back and forth have now said they will not exchange my items. The whole purpose of buying from them was so my daughter and I could have matching items. Over £60 later nowhere near what I wanted.
    The customer service is just a shamble. They agreed to exchange and now have have gone back on what was agreed, and after my complaint they did not address the issues I raised but had the audacity to ask what they can do to improve their service- beyond a joke. Will never order from them again.


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    Would buy here again
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    Baby clothing

    I went in the site and thought the clothes were cute and good prices. I made my order and I paid for early delivery as my baby is about to be born so I wanted everything before she arrived. I have been waiting for three weeks for the clothes to be delivered and they are still not here. No update from the site. I had to send an email and they have me a $10 coupon which I will not be using as I never want anything to do with the company again. Terrible customer service


  • Ordering

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    Would buy here again
    Overall

    Clothing

    Would like to warn people not to purchase from this company as I have not received the items I purchased, and customer service not replied tome either


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