PatPat - Overall Rating based on 45 reviews
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Matching dresses
This company is a joke. Their sizes are not standard sizes. When I asked for an exchange on my daughters items they took forever comimg back to me and after 2 months of going back and forth have now said they will not exchange my items. The whole purpose of buying from them was so my daughter and I could have matching items. Over £60 later nowhere near what I wanted.
The customer service is just a shamble. They agreed to exchange and now have have gone back on what was agreed, and after my complaint they did not address the issues I raised but had the audacity to ask what they can do to improve their service- beyond a joke. Will never order from them again.8 items
i ordered and had my goods within a week they all came in there own seperate little bag they have sent me wrong colour in something and im sure they have sent me a bodysuit instead of furry all in one. Cant tell you what quality like as baby not born yet. Things look lovely butni dont like buying anything from china as evefy single thing ive bought has been rubbish they better be ok as i spent over 50 pound
Like most ecommerce stores, I think some of the products and services can be improved. The final responsibility always falls on the parent to make sure the product is safe, it would be great if the kids and baby wear is given priority - higher quality material, comfort and good design.
What I do like is when shopping for Patpat via its partnership with Spendow, where Patpat donates up to 9.1% of every purchase of childcare and parenthood charitable organisations at no additional cost to the shopper. I have donated a lot towards childcare this way. Check out Patpat on Spendow
All brands should do this to help other parents espacially young mothers.Have ordered from here about 5 times now. They do take about 2 weeks but well worth waiting. Lovely baby outfits and really good quality for the inexpensive prices. Will carry on buying from here on the future.
3 times i have ordered from pT pat.they didn't charge any tax.but this time they charge tax.the amount was increased.i paid more then actual amount.why its happening? it wasn't before.you don't know much amount you pay.when you enter card number they deduct amount and you will be shocked.i want toa ask why they doing this?
Baby clothing
I went in the site and thought the clothes were cute and good prices. I made my order and I paid for early delivery as my baby is about to be born so I wanted everything before she arrived. I have been waiting for three weeks for the clothes to be delivered and they are still not here. No update from the site. I had to send an email and they have me a $10 coupon which I will not be using as I never want anything to do with the company again. Terrible customer service
Clothing
Would like to warn people not to purchase from this company as I have not received the items I purchased, and customer service not replied tome either
Find what's best for your baby
Patpat is great. I loved their stuff, cute, fancy, high-quality material, easy and comfy, specially designed to make kids, infants and baby wear.
Totally loved, it ! must explore if you someone has kid or looking for best spot to give gifts.I have been waiting since April 13 for an order for my grandchildren and have never received it it’s been paid for in full and I keep getting told that they’re waiting for a piece there were six items ordered and not a one of them has been shipped I will never order from here again
After lots of emails to patpat asking where my order is they finally told me I put the wrong address after checking my order my address is correct so I've asked for full refund up to now no response I will never order from here again
Did you pay with PayPal ?They will resolve the issue for you.They did it for me and I got my money back
Hi I have orderd 5 baby boy outfit but i dont get any email from patpat and i am so upset i thing they are fake
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