PatPat49 reviews
This score is based on 49 genuine reviews submitted via BritainReviews since 2019.
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Delivery is with terrible delay form the promised. I'm still waiting /2,5 months already/ to receive the clothes - some of them cannot be used at all, because my baby is growing. The support team is answering to my compkaints with standard templates, explaining everything with Corona situation. Still do not have a proper chack and answer why the delivery is with so serious delay. My request to cancel the order and to refund my money+clompensation is still waiting for an answer.
6 baby outfits
I ordered 6 baby boy outfits 9/12months and 12/18 months the quality is very good the designs are lovely and they only took 6 days from ordering to arrive, im quite delighted with the purchases made, I will definitely be buying from pat pat again, thank you pat pat
5 baby outfits
I was really happy with my PatPat purchases. After I bought them, I searched for reviews and found some negative ones online so was worried that they would not be what I expected, however I found the quality of my purchases to be excellent. They are probably slightly on the big side, I bought for 0-3 months, and they look more like 3-6 months, but I don't mind as I will definitely get use out of them. Delivery took about two weeks, which I expected. I will definitely shop here again.
I have been asked to rate my items I ordered, but I have not received any of my orderI have tried contacting them but unable to get a response. Won’t use this company again
Sane here. Over a month to receive chrismas file set of pajamas when it should have taken 14 days Max. Disgraceful. Stay well clear of these lot!
Baby girl clothes
I always saw Patpat advertised, and really love the styles, decided to try them out even with dubious reviews. The order came quickly and the clothes are actually okay quality for what you pay! I did check all the reviews and photos before adding items to my basket. Sizing is bigger so maybe get a size smaller than you normally would. Overall happy with purchase
Matching dresses
This company is a joke. Their sizes are not standard sizes. When I asked for an exchange on my daughters items they took forever comimg back to me and after 2 months of going back and forth have now said they will not exchange my items. The whole purpose of buying from them was so my daughter and I could have matching items. Over £60 later nowhere near what I wanted.
The customer service is just a shamble. They agreed to exchange and now have have gone back on what was agreed, and after my complaint they did not address the issues I raised but had the audacity to ask what they can do to improve their service- beyond a joke. Will never order from them again.8 items
i ordered and had my goods within a week they all came in there own seperate little bag they have sent me wrong colour in something and im sure they have sent me a bodysuit instead of furry all in one. Cant tell you what quality like as baby not born yet. Things look lovely butni dont like buying anything from china as evefy single thing ive bought has been rubbish they better be ok as i spent over 50 pound
Have ordered from here about 5 times now. They do take about 2 weeks but well worth waiting. Lovely baby outfits and really good quality for the inexpensive prices. Will carry on buying from here on the future.
3 times i have ordered from pT pat.they didn't charge any tax.but this time they charge tax.the amount was increased.i paid more then actual amount.why its happening? it wasn't before.you don't know much amount you pay.when you enter card number they deduct amount and you will be shocked.i want toa ask why they doing this?
Baby clothing
I went in the site and thought the clothes were cute and good prices. I made my order and I paid for early delivery as my baby is about to be born so I wanted everything before she arrived. I have been waiting for three weeks for the clothes to be delivered and they are still not here. No update from the site. I had to send an email and they have me a $10 coupon which I will not be using as I never want anything to do with the company again. Terrible customer service
Clothing
Would like to warn people not to purchase from this company as I have not received the items I purchased, and customer service not replied tome either
Find what's best for your baby
Patpat is great. I loved their stuff, cute, fancy, high-quality material, easy and comfy, specially designed to make kids, infants and baby wear.
Totally loved, it ! must explore if you someone has kid or looking for best spot to give gifts.I have been waiting since April 13 for an order for my grandchildren and have never received it it’s been paid for in full and I keep getting told that they’re waiting for a piece there were six items ordered and not a one of them has been shipped I will never order from here again
After lots of emails to patpat asking where my order is they finally told me I put the wrong address after checking my order my address is correct so I've asked for full refund up to now no response I will never order from here again
Did you pay with PayPal ?They will resolve the issue for you.They did it for me and I got my money back
Hi I have orderd 5 baby boy outfit but i dont get any email from patpat and i am so upset i thing they are fake
About PatPat
PatPat is an online retail company specialising in affordable, high-quality clothing and accessories for children and families. Founded in 2014 by Albert Wang and Ken Gao, PatPat aims to provide a seamless shopping experience through its e-commerce platform. The company leverages proprietary technology to streamline the design, manufacturing, and distribution processes, ensuring fast delivery and cost-efficiency. PatPat is known for its wide range of matching family outfits, kidswear, and baby essentials, catering primarily to young families.
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Contact Information
650 Castro Street Ste. 120-458,
94041 Mountain View
United States
📧 https://helpcenter.patpat.com
Categories PatPat
Fashion Reviews & Experiences | Children & Baby Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Homeware Reviews & Experiences | Online shopping
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Last update: December 2025
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Review with most votes
Find what's best for your baby
Patpat is great. I loved their stuff, cute, fancy, high-quality material, easy and comfy, specially designed to make kids, infants and baby wear. Totally loved, it ! must expl... Read onBy: Albert Green