Pebble Grey Reviews
Reviews (2)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
LED mirror
I Purchased a mirror from Pebble Grey, 6 weeks ago for a new bathroom, i opened last week to find the wall bracket missing and damage to the mirror itself, looking at the box, it seem that this was repackaged and sent to me, i.e another client had sent back and they have resent to me. i brought in good faith and yes i should have opened before but i stupidly trusted Pebble Grey to provide me with a quality product. they have refused to do anything and about this and it quite clear they have supplied a incomplete damaged product. Be Careful
600x600mm Savio LED Illuminated Bathroom Mirror
The negative review is for the company, more than the mirror.
There is a scratch in the silvering about 1.5cm long, which I didn't see when I first opened the parcel (which had arrived a day late).
The electrician came and installed it and noticed it, so I contacted Pebble Grey (twice I'd emailed and their support email address didn't work, with automatic emails telling me to contact the same address I'd just used!). I got a response eventually through Facebook, but they were particularly unhelpful and said I should never have accepted it if it was damaged and that they could replace it after 10th September when it would be back in stock (but I'd have to pay £65 again to get it fitted) or I could send it back (having cost me £65 to fit it originally).
Even if they'd just apologised and offered a small amount of compensation, I would have been happy.
I spent £150 on an item which is damaged, but I definitely won't make the mistake of ordering from them again.
Plenty of companies with similar mirrors but better customer service.
.jpg)
Review with most votes
600x600mm Savio LED Illuminate
Read on