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LED mirror
I Purchased a mirror from Pebble Grey, 6 weeks ago for a new bathroom, i opened last week to find the wall bracket missing and damage to the mirror itself, looking at the box, it seem that this was repackaged and sent to me, i.e another client had sent back and they have resent to me. i brought in good faith and yes i should have opened before but i stupidly trusted Pebble Grey to provide me with a quality product. they have refused to do anything and about this and it quite clear they have supplied a incomplete damaged product. Be Careful
600x600mm Savio LED Illuminated Bathroom Mirror
The negative review is for the company, more than the mirror.
There is a scratch in the silvering about 1.5cm long, which I didn't see when I first opened the parcel (which had arrived a day late).
The electrician came and installed it and noticed it, so I contacted Pebble Grey (twice I'd emailed and their support email address didn't work, with automatic emails telling me to contact the same address I'd just used!). I got a response eventually through Facebook, but they were particularly unhelpful and said I should never have accepted it if it was damaged and that they could replace it after 10th September when it would be back in stock (but I'd have to pay £65 again to get it fitted) or I could send it back (having cost me £65 to fit it originally).
Even if they'd just apologised and offered a small amount of compensation, I would have been happy.
I spent £150 on an item which is damaged, but I definitely won't make the mistake of ordering from them again.
Plenty of companies with similar mirrors but better customer service.
About Pebble Grey
Every bathroom needs a couple of essential homeware products like a toilet, bath, furniture, shower, taps, heating, and basins. But where is the best place to find them? One of the shops that sells them is Pebble Grey. But what can you expect from their homeware? What kind of quality do they offer? Will they be durable enough to last for many, many years? How long will it take for Pebble Grey to deliver the toilet or shower enclosure to your home? And is there a customer service that wants to help you out if you come to them with some problems or complaints? These are all questions that real customers of Pebble Grey can answer. Read their reviews, comments, experiences, stories, remarks, and opinions. That way you will gain some insight into this homeware supplier and can decide for yourself if Pebble Grey looks like the kind of company that you would like to buy from.
About Pebble Grey
Pebble Grey is a homeware supplier. The company was founded by Helena Sheldrake. She started the company in the summer of 2008 when she wanted to save some money before going to college. She started out by selling mirrors, but soon started to add other homeware products for your bathroom. Now Pebble Grey covers all kinds of products. They offer bathroom mirrors like shaver mirrors, Bluetooth audio mirrors, digital clock mirrors, Hollywood mirrors, magnifying mirrors, diffused LED mirrors, non-illuminated mirrors, demister mirrors, and more. They also offer bathroom cabinets like shaver cabinets, LED dot cabinets, demister cabinets, LED battery-operated cabinets, and more. In their basin category, you can find pedestal basins, wall-mounted basins, countertop basins, cloakroom basins, semi-recessed basins, and more. Their toilet category is subdivided into cistern toilets, disability bathroom suites, and contemporary and traditional style toilets. In their bath category, you can find freestanding baths, bath panels, shower baths, corner baths, standard baths, etc. Their furniture category contains storage cabinets, mirrored cabinets, vanity units, WC units, and more. For showering, they offer valves, shower towers, shower panels, shower trays, shower enclosures, shower heads, pivot doors, shower doors, shower cabins, quadrant enclosures, etc. They also offer various taps. And they offer heating such as designer heating, traditional heating, electric towel radiators, dual fuel radiators, central heating radiators, and more.
Services of Pebble Grey
If you order a bathroom product from the webshop of Pebble Grey, this homeware store will send the items right to your home.
Complaints, Compliments, and Tips for Pebble Grey
Does your bathroom already contain a shower, bath, toilet, or even just a shower enclosure from Pebble Grey? If so, we would like to know all about your experience. Did Pebble Grey deliver the object safely to your home? How did the installation process work? Do you enjoy your Pebble Grey product? Or do you have some complaints for their customer service? Let us, people from BritainReviews, hear all about it by writing your own customer review about Pebble Grey.
Is Pebble Grey the right homeware & bathroom supplier? Read customer reviews about their toilets, baths, showers, taps, mirrors, cabinets, & furniture
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Contact Information
Unit 7 Speedwell Road
WF10 5PY Whitwood
United Kingdom
Categories Pebble Grey
Online shopping | Homeware Reviews & Experiences
Page Statistics
Seite online seit: 30 August 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
600x600mm Savio LED Illuminate
The negative review is for the company, more than the mirror. There is a scratch in the silvering about 1.5cm long, which I didn't see when I first opened the parcel (which ha... Read onBy: Becky