Planet Beauty7 reviews
This score is based on 7 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.My less-daunting beauty shop
Planet Beauty has become my go-to, honestly. I first popped in when the bigger shops were doing my head in, and the difference was immediate. The team are friendly without hovering, which I appreciate. They don’t always have every item I’m after, but they genuinely try to help.
Hard to browse properly
I only popped in to pick up a few bits for the house, but being watched around the shop made it uncomfortable. I get that theft happens, still, it felt a bit much. The lack of visible prices didn’t help either; I put things back rather than risk a surprise at checkout.
Halfway-through fix
Halfway through breakfast my sister texts that the online gift card she bought isn’t working — cue panic. Cortney, who was there that Tuesday morning, took over, rang customer services and actually sorted it. She was patient, good humour, and now the card pays for the kids' school lunches. Proper help.
Curly-hair lifesaver, with caveats
I was wary of the Beverly Hills price tag and whether their curly range was any different — but after using the leave-in in my morning routine every day, most doubts faded. Staff were a bit distant (a hello would’ve helped), yet the products lasted longer than I expected.
Finally something that actually works
worth it, even if a bit pricey. I use the mousse every morning after showering to tame my cowlick and it actually makes styling faster. The hairspray doesn’t leave that gluey feel, which is a relief. I’ve even got friends hooked on it. My mum was a hairdresser, so I’m picky — this ticks most boxes. Not perfect, but good enough for daily life.
Worth the shampoo, not the rules
Good product, poor returns — that's my take. I bought an expensive shampoo and conditioner, got home, spotted ingredients I avoid and returned them unopened next morning. Staff said no refunds, only store credit. Annoying, I mean. I still use the conditioner after the gym, so it's not all bad.
Nearly put off, then saved
I was halfway through checkout when I realised the discount code from the signup didn't work — I’d spotted the site on Instagram and told my sister. It felt like an email fishing trick, but customer service sorted a refund and delivery arrived earlier than expected, so I'm grudgingly pleased.
About Planet Beauty
Planet Beauty is a US-based beauty retail company operating physical stores and an online shop. It sells cosmetics, skincare, haircare, fragrance, bath and body products, and beauty tools from a range of brands, alongside salon services in selected locations. The business serves consumers seeking personal care and beauty products. Planet Beauty is associated with the Regency Centers–anchored Planet Beauty retail chain in California.
This information is based on publicly available data and is provided for orientation purposes only.
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Online shopping | Cosmetics & Personal Care Reviews & Experiences
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Last update: October 2026
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