Pro Direct Basketball Reviews

: 20
90% Would buy here again

Most relevant positive review

  2024-05-26
Shoes refund and exchange
When I got my new shoes, I realised they didn't fit properly, so I needed to send them back.... Read on
Abigail

Most relevant negative review

  2024-02-19
Next day delivery order
I recently bought something online with next day delivery, paying extra for the faster shipping. ... Read on
Martin

Review with most votes

  2022-04-07
Basketball apparel and accesso
I'm glad that I didn't allow desperation for basketball apparel and kits due to how urgent it was... Read on
Felix

Reviews (20)

  (14)

 (4)

  (2)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Basketball shoes

    I recently bought a pair of basketball shoes from this website and I have to say, I was really impressed with the whole experience. The ordering process was super quick and easy, with a website that was really easy to navigate and helped me find the exact shoes I wanted. The prices were really good too, much cheaper than other stores where I had seen the same shoes. The delivery was amazingly fast - I ordered on a Thursday and they arrived on Monday. I was really surprised at how efficient the whole thing was. Using my discount card for an extra bonus was also a nice touch. I would definitely recommend this website to anyone in the market for basketball gear.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Basketball apparel and accessories

    I'm glad that I didn't allow desperation for basketball apparel and kits due to how urgent it was to get me into buying the items from sources I would have later regretted. Rather, I had to place my order from Pro Direct, knowing their products were of well quality and standard. A friend who rather hurriedly bought from a nearby vender later regretted the decision. All I did was to order and select express delivery from the shipping options and in less than 2 days (48 hours), the products were delivered to me. First, that was a good way to buy (no uncertainty about quality) and secondly, the products were of quality and still serving till date.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Customised basketball shoes

    I was really happy with how easy it was to order my custom basketball shoes from Pro Direct Basketball. The website was straightforward to use, and I found it simple to customise my shoes exactly how I wanted. When my shoes arrived, I was over the moon with how they looked - my design came out better than I had hoped! Not only that, but the quality of the shoes was fantastic, and they fit perfectly. All in all, I had a great shopping experience with Pro Direct Basketball and would definitely suggest their services to others.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gym sneakers

    The gym sneakers I bought were a good price, and I really liked how they kept me informed about when they would be delivered. The package was tidy and the sneakers looked just like they did in the pictures online. However, I did notice that the 'detailed' descriptions didn't exactly match the products. Even though they were labelled as one brand, the descriptions mentioned a different one. Thankfully, I already knew what I wanted so it didn't cause me any problems.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shoes refund and exchange

    When I got my new shoes, I realised they didn't fit properly, so I needed to send them back. I got in touch with customer service and was really pleased with how quick and helpful they were. I managed to return the shoes and get my money back without any hassle. I also ordered a different pair of shoes which were just right and exactly what I wanted. All in all, the customer service was top-notch and made everything easy. Thanks a lot.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Half-size up

    I recently bought some new boots online and the website gave a great description of them. They recommended ordering half a size up for Adidas boots as they tend to be small. I followed their advice and the boots fit perfectly, so I'm happy I listened to them. The only thing that would have improved the experience is if there had been free shipping. That would have been fantastic and definitely made me give them a 5-star rating!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Faulty football boots refund

    I got in touch with customer service the other day because the football boots I got for my son started falling apart after just 6 months. I was really impressed with how quickly and well the team responded. They kept me in the loop the whole time and sorted everything out by giving me a refund for the faulty boots. Their customer service was top-notch and I liked how efficiently they dealt with the problem. All in all, a great experience dealing with them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Basketball shoes purchase

    I've been shopping at this sports retailer for years now and my most recent purchase of basketball shoes was just as great as I've come to expect. The website has a large variety of sports gear which made it really easy to find the perfect pair. When I had a question about sizing, the customer service team were really helpful and made sure I got the right fit. The delivery was fast and arrived right on time, showing how well their logistics work.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Basketball gear

    The website was really easy to use and I found all the basketball stuff I needed super quickly. My order came pretty fast and I was so excited to get it. But then when I opened the package, there was a big hole in the basketball! I was really disappointed, but sorting it out was a piece of cake. They made returns simple and I got a replacement in no time. Overall, even though there was a little hiccup, I would definitely shop here again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Personalised football shoes purchase

    The work on my football shoes was really impressive. The attention to detail was spot on, and the final product went above and beyond what I was hoping for. Not only was the work great, but the delivery was super quick too. I got my customised shoes earlier than I thought, which was a nice surprise. I'll definitely be coming back for more stuff from this company. Thanks for the amazing service!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Basketball shoes

    I recently ordered some basketball shoes from this website and managed to get them for a really good price. The delivery came exactly when expected. The only downside was that one of the shoes had a little stain on it, which was a bit disappointing.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My new basketball shoes

    I recently bought some awesome basketball shoes from this place and ordering them was a breeze. I could easily track my order and see when it would arrive. When they finally came, I was so excited! I've been using them to play basketball and they perform really well on the court. I have no complaints at all!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Basketball shoes

    I bought a pair of basketball shoes from here recently, and I have to say I was really impressed with everything. The shoes were really good quality, the price was very reasonable, and the service was fast and efficient. I might even get another pair in a different colour!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Predator Pro Elite Tongue FG

    Wow, these shoes are amazing! They're such good quality and really make me feel like a pro when I'm out playing basketball. The packaging and box were a bit plain, not as cool as with my last pair of shoes though.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Basketball shoes

    This was the first time I ordered from this company because they had the basketball shoes I wanted in my size and at a good price. Ordering was quick and easy, and I liked how simple the website was to use. The shoes arrived on time, just like they said they would, and I was really happy with how the whole shopping process went.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Basketball shoes purchase

    I was really pleased with the range of basketball shoes they had at the store. The prices were good and I managed to find the pair I wanted without any trouble. The delivery came right on schedule, just as they said it would, which was great. All in all, it was a really easy and enjoyable experience. I'll definitely be going back for any basketball gear I need in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Next day delivery order

    I recently bought something online with next day delivery, paying extra for the faster shipping. But annoyingly, the order didn't turn up on time like it was meant to. When I got in touch with customer service to ask about the delay, they didn't seem bothered and just gave me a standard reply saying if it doesn't arrive in 7 days, then talk to them again. It was really frustrating because I needed the stuff for a game and had to buy it somewhere else at a higher price. I was let down by the lack of responsibility and help from the customer service team.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    New bball shoes

    I recently got some really cool new basketball shoes from this store. I bought them on a Tuesday evening and they arrived just two days later on Thursday! The delivery was incredibly speedy, so I will definitely be purchasing from here in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Running shoes for my daughter

    The delivery timeframe turned out to be all wrong and it really let down my daughter. We were told the package would arrive by Wednesday latest, but then they switched it to Saturday without even saying why. It messed up my daughter's county race on Thursday, and the company didn't even bother to apologise or explain properly. All in all, a really disappointing experience - the info was wrong and the customer service was terrible.


Others also viewed