Public Desire Reviews

: 21
90% Would buy here again

Most relevant positive review

  2024-06-04
Lost package
I recently had a problem with a package that didn't arrive, but the customer service team we...Read on
J. Murray

Most relevant negative review

  2024-05-14
Shoes, size 7, black
I bought a pair of black size 7 shoes from this company not long ago. But I had to send them back...Read on
Steve Ellis

Review with most votes

  2019-04-05
Right place for regular shoppi
Nice place,great collections, Especially Ankle boots and shoulder dresses, for every day use. F...Read on
Emma

Reviews (21)

  (15)

 (4)

  (2)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Defected item resolution

    I've never felt the need to leave a review before, but I have to say, the service I got from Marie at this company was top-notch. My item turned up faulty, but Marie dealt with it quickly and efficiently, no fuss. Unlike other places that make you fight tooth and nail, Marie sorted it out straight away. Her professionalism and focus on making sure I was happy have definitely made me a repeat customer. Cheers, Marie, for looking after me so well!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wrong size order resolved

    I made a mistake and ordered the wrong size for one item in my order, but Anna's brilliant customer service sorted it out in under 24 hours. I shot over an email explaining my error, and without any hassle, my order was adjusted and confirmed. I've always liked this brand, but now with the quick and easy fix to my mistake, I love them even more. A big thank you to Anna for her speedy help!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    High heels for parties and special events

    I bought these adorable high heels for parties and special occasions and they look so elegant! They're not very practical for long walks because they're super high, but they make me feel like royalty. They appear much more expensive than they really are, and the croc pattern is really trendy. The only issue is that sometimes the heels wobble a bit, but it's not a major problem.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Super cute shoes

    Oh my goodness, I ordered these really cute shoes but accidentally gave the wrong address! I was really worried and sent them an email late at night, but they responded really quickly the next day. I gave them the correct address and my shoes arrived in just 2-3 days. I was so relieved and overjoyed, they were incredibly kind and supportive. Thank you very much!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lost package

    I recently had a problem with a package that didn't arrive, but the customer service team were really quick to help me track it down. Amy was especially helpful in sorting everything out, so I just wanted to say thanks for their speedy assistance.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    shoes, quick delivery

    I received my shoes really fast and they were in perfect condition! I was so thrilled when they arrived, all nicely wrapped up. I'm really looking forward to wearing them out with my friends!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Killer Heels

    My heels finally showed up, fashionably late as always, but honestly, totally worth the wait. Got them at a bargain price of just 8 quid and let me tell you, they're better than I could've hoped for quality-wise. They're gonna be the perfect addition to my prom outfit - can't wait to show them off this weekend, ready to strut my stuff!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Kaiia hoodies and wide leg joggers

    I recently bought these amazing Kaiia hoodies and wide leg joggers and oh my goodness, they are absolutely fabulous! The hoodies are incredibly cosy and the joggers are the comfiest things I've ever worn. The only issue is that the joggers were way too long for me, but they're still really cute. 😁


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Perfect shoes for my dress

    I was having a tough time trying to find the perfect shoes to match my dress, but I luckily came across this website and found the most ideal pair at such a fantastic price. The quality was top-notch, and the delivery was speedy. I am absolutely thrilled with my purchase!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Comfy heels, quick delivery

    These heels are really comfortable and they look exactly like they did in the picture. I was impressed by how quickly they arrived. The only thing I would complain about is that I wish they offered free returns, because I had to pay for shipping and returns.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Perfect fit, comfortable heel shape

    I bought these shoes and they fit me perfectly. I wore them all evening and they were so comfortable. The best thing about them was the shape of the heel - it gave me just the right amount of support without hurting my heels.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shoes, size 7, black

    I bought a pair of black size 7 shoes from this company not long ago. But I had to send them back because they didn't fit right. To be honest, I was a bit miffed to find out I had to fork out for the return postage, as that's never been the case with other online shops I've used. And imagine my surprise when I got an email saying they hadn't received the return, even though I had sent it back with tracking. I thought that was really unprofessional and it left me feeling pretty annoyed as a customer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gorgeous shoes

    I really love the shoes I got from this website! They're so beautiful and really good quality. It was a nice surprise to get the shipping notification too.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ankle boots

    I bought some ankle boots from this company not long ago and was a bit gutted to find out they looked very much like a design I'd spotted from a little business on Instagram. It's a shame to see a big company pinching ideas from smaller, independent businesses. It makes me wonder if the brand's really genuine and creative, especially if they're not coming up with their own original designs. I'd advise others to think twice about backing this company and instead back businesses that are original and stand by their ethical values.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sandals for my friend's birthday

    I bought these sandals for my best friend's birthday and they arrived just in time for her party. She absolutely adored them and they looked really cute on her feet. I'll definitely be recommending this place to all my friends.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wedding jacket

    I got this really cute cropped jacket for a wedding I went to and it was absolutely lovely! The colour was so nice and it went really well with my outfit. I saw a similar one in a fancy store that was much more expensive, but this one was a real bargain!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wide fit metallic knee length boots

    I recently got these metallic knee length boots from this company because I was struggling to find ones that would fit my wider feet and calves. I chatted with Amy on the live chat and she was really helpful, giving top-notch customer service. The delivery came quickly and I could track it with Royal Mail. But when the boots arrived, I could see that the quality wasn't up to scratch. There were glue marks visible all around the boots and on the heels, as well as a few scuff marks on one boot. Despite the poor quality, the boots fit me perfectly and have enough room for my 16-inch calves. The metallic finish looks amazing and they're really comfortable. Sadly, I don't think the high price matches the quality, so I'm unsure about ordering from this company again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cool shoes

    My amazing shoes went missing when they were being delivered, but the delivery team kept me in the loop and were really helpful. Shoutout to Marie, Anna, and Helena for being so great!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery, good quality

    I was really pleased with how fast my order arrived, and the products were top quality. I'll definitely be coming back to this site for more shopping in the future. Cheers!


Others also viewed