
Rattan Furniture Fairy
All reviewsRattan Furniture Fairy
All reviews (3)
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Ethos corner sofa set
I've bought a set from Rattan Furniture Fairy a month ago.
the set was delivered in pristine condition with a 2 man delivery service.
Their chat is very convenient and i will recommend this seller.
LoloVenice corner sofa dining set
Hi,
I bought a rattan sofa dining set and the quality is really good.
The chat on their website is proactive and efficient.
Delivered on time. Thank you DavidMuchas gracias. ?Como puedo iniciar sesion?
Outdoor Furniture Cover
Would not recommend, the furniture cover did not fit our set, despite being advised by them it would and then they took delivery money off our refund but the item had free delivery! Plus we had to pay large postage costs to return when the error was theirs. Terrible customer service.
Hi,
Thank you for your review.
We have been baffled to see 1 star rating for your refund.
I want to remind to the readers that you ordered 2 covers 7 months ago...
- 21 Sep 2020 21:32:51 -
We were not obliged to refund your purchase.
These covers were used, and moreover Maze Rattan confirmed that it was the right cover for the set.
Despite the facts mentioned above we decided to refund your purchase.
As there was nothing wrong on this order we decided that we would keep only the cost of the delivery 12£ for a purchase of 198£.
We think that this resolution is fair for both of us.
Kind regards
David
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Muchas gracias. ?Como puedo iniciar sesion?