Rattan Furniture Fairy

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Rattan Furniture Fairy

100% Would buy here again

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Spotlight: What are our customers saying?

L
Lorent
I've bought a set from Rattan Furniture Fairy a month ago. the set was delivered in pristine condition with a 2 man delivery service. Their chat is very convenient and i will recommend this selle...Read on
M
Mark Spencer
Hi, I bought a rattan sofa dining set and the quality is really good. The chat on their website is proactive and efficient. Delivered on time. Thank you David Read on
W
Webb
Would not recommend, the furniture cover did not fit our set, despite being advised by them it would and then they took delivery money off our refund but the item had free delivery! Plus we had to ...Read on

All reviews (3)

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  • Ordering

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    Would buy here again
    Overall

    Ethos corner sofa set

    I've bought a set from Rattan Furniture Fairy a month ago.
    the set was delivered in pristine condition with a 2 man delivery service.
    Their chat is very convenient and i will recommend this seller.
    Lolo

    Muchas gracias. ?Como puedo iniciar sesion?


  • Ordering

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    Would buy here again
    Overall

    Venice corner sofa dining set

    Hi,
    I bought a rattan sofa dining set and the quality is really good.
    The chat on their website is proactive and efficient.
    Delivered on time. Thank you David

    Muchas gracias. ?Como puedo iniciar sesion?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Outdoor Furniture Cover

    Would not recommend, the furniture cover did not fit our set, despite being advised by them it would and then they took delivery money off our refund but the item had free delivery! Plus we had to pay large postage costs to return when the error was theirs. Terrible customer service.

    Hi,
    Thank you for your review.

    We have been baffled to see 1 star rating for your refund.
    I want to remind to the readers that you ordered 2 covers 7 months ago...
    - 21 Sep 2020 21:32:51 -
    We were not obliged to refund your purchase.
    These covers were used, and moreover Maze Rattan confirmed that it was the right cover for the set.
    Despite the facts mentioned above we decided to refund your purchase.
    As there was nothing wrong on this order we decided that we would keep only the cost of the delivery 12£ for a purchase of 198£.
    We think that this resolution is fair for both of us.

    Kind regards
    David


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