RattanTree - Overall Rating based on 21 reviews
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Decking
I recently bought a set of outdoor furniture from RattanTree and I must say I was pretty chuffed with how fast it arrived. However, when I opened the package, I realised the cover was missing. I got in touch with customer service and they were quick to respond, promising to send the cover as soon as possible. And true to their word, it arrived just a few days later. All in all, I'm happy with the product and the great customer service I received.
5-piece garden furniture
I bought a 5-piece garden furniture set from this place and it turned out to be a complete disaster! Firstly, the delivery was a nightmare. Some parts were missing and it took ages to get my order. The customer service was no help either - they were useless and I had to keep bugging them for answers. And when my furniture finally arrived, it was terrible! It's poorly made and I don't think it will last more than a year or two. On top of that, the cover I ordered for the furniture is way too big! What a waste of money!
Garden furniture set purchase
I recently bought a 4 piece garden furniture set, and when it arrived, it had no screws or fixings, which was a bit annoying. It took a week for the right fixings to be sent, but the customer service response was nice and helpful. However, the emails seemed to be from a different time zone, maybe not a local address. Putting the furniture together was ok, but I'm worried about the glass table top not being very stable, as it only sits on four suckers and is not very secure. The cushions are a bit thin, but for the price I paid, they're alright and provide decent comfort. I paid extra for a cover, but it doesn't fit snugly, so rain pools on it and it might flap in strong winds.
New furniture, quality, assembly, delivery
Oh my goodness, we had some new furniture delivered and it was amazing quality! The delivery driver was really lovely and helped us carry the boxes all the way to the back garden. The only bummer was that we had to put it together ourselves, and let me tell you, it was quite a challenge for us old folks!
Outdoor sofa set
The delivery was pretty quick, and the items turned up in two shipments just like they said. Putting the sofa together was easy enough, thanks to the clear instructions. The quality of the sofa set is actually not bad, especially for the price. One thing I'd suggest when putting it together is to use a proper screwdriver or an electric one with a hex head, as the allen key they give you can be a bit fiddly. All in all, I'm pleased with my buy and would say it's worth recommending to anyone else.
Garden furniture purchase
I recently bought some garden furniture from this shop and I must say, it totally surpassed my expectations. The whole ordering process was really easy and stress-free, and my order turned up right on schedule. The garden set is top-notch quality and it's totally transformed my outdoor area - it looks so beautiful! I'm absolutely thrilled with my purchase and would absolutely recommend this store to anyone on the lookout for similar items.
Quick delivery, undamaged box
I recently bought something and it arrived quickly in good condition. It was easy to put together and seems to be good quality when I checked it out. I've already got it set up, but I'll keep it in my shed for now until the weather gets better. I think this company is great and would definitely suggest it to other people.
Split delivery, unexpected
We were really taken aback by the split delivery - ended up with two boxes arriving days apart! Was a bit worried at first, thought some bits were missing until we got another delivery update. Even though one of the boxes was damaged when it arrived, the stuff inside was all fine and well-protected.
Outdoor rattan furniture
I recently bought some outdoor rattan furniture from this company and I have to say, the service was brilliant. The product was even better than I expected, and I really hope they start offering household furniture too, because I would definitely come back for more. The furniture is really high-quality and totally worth the money. I would definitely suggest this company to anyone looking for outdoor furniture.
Garden furniture purchase
The garden furniture arrived promptly, but sadly the cover was missing. I got in touch with the company and they explained that there had been a warehouse fire causing a loss of stock. They sent out a new cover after about 10 days. The communication was great during the whole process. I'm happy with both the furniture and the cover in the end.
Furniture, easy assembly
I bought some furniture from that store recently, and I was really happy with it. It was easy to put together, and I managed to do it all by myself without any problems. The quality of the products was also top-notch, and they look fantastic in my home.
Garden furniture set
I just bought a garden furniture set from this store and I'm so pleased with it. It came quickly, was easy to put together, and looks fantastic in my garden. The quality is really good and I couldn't be happier. The only small issue was that the cover was delivered separately and came later than the furniture, so I would suggest waiting for the cover before assembling everything, especially with the unreliable weather we have in the UK! Overall, I'm really happy with my purchase and would definitely recommend this store to anyone wanting good quality garden furniture at a reasonable price.
Furniture set
My experience with the company was really disappointing. I ordered a furniture set and was told it was with the courier for delivery. But when I checked with the courier, they had no idea about it. This mix-up meant I didn't get my order on time. After a week of going back and forth, they finally said I'd get a refund in 1-4 days. But 10 days later, still no refund. When I chased it up, they said there was an issue with the refund process and I'd have to wait another 10 days. It's been a frustrating and time-consuming experience overall.
Table and chairs
I recently ordered a table and chairs from this place and I was so impressed with how fast they arrived! The delivery guys were so friendly and the table and chairs were exactly as they were described online. I had a few questions before making my order and the customer service team got back to me really quickly. All in all, I had a fantastic shopping experience here and I would absolutely recommend it to my friends.
Outdoor furniture with rain cover
I must say, I was really pleased with what I bought from this place. The garden furniture I got was easy to put together and looked just like it did on their website. And that rain cover has been a real lifesaver with the unpredictable weather we've been having! I definitely suggest adding it to your order.
The service was excellent too. The staff were so friendly and helpful, making the whole ordering process really straightforward. The prices were fair for the quality of the products, and the delivery was quick and hassle-free. All in all, I had a fantastic experience and would definitely shop here again.Three-box chair purchase
I bought some chairs from RattanTree recently and I'm really happy with them. They came in three boxes, which was a bit of a surprise, but I thought the way they were packed was good. Putting the chairs together was pretty easy, but I'd suggest not tightening all the bolts at once so everything fits well. They even gave a drill with an Allen key bit, which I thought was a nice extra. The chairs are really well made and the quality is great. Really pleased with my purchase.
Outdoor patio set
The service and product were absolutely brilliant. The patio set's quality is superb, and it looks stunning in my garden. There were a couple of small hiccups with the delivery, but the customer service team sorted them out in no time. All in all, I'm really pleased with my purchase and would definitely recommend this company to anyone.
Recliner set
I was really disappointed with the delivery of my recliner set. The box was way too big, so it got delayed and a different courier had to bring it. When it finally arrived, the box was in a right state - I was worried about the stuff inside being damaged. But, surprisingly, the recliners were fine. However, I'm not too impressed with the quality and how sturdy the set is. I don't reckon they'll last more than a couple of summers.
Garden furniture purchase
The garden furniture I bought arrived quickly and was easy to put together. But I was a bit let down to see that the cover they gave me was way too big for the furniture, making it look a bit strange and not very nice.
2 kitchen stools
I have no complaints. Everything went smoothly and the delivery was very quick. Very pleased with the stools, they are good quality.
About RattanTree
If you want to buy furniture either for the interior or exterior parts of your house, then RattanTree is one of the companies you should check out. We recommend that you read through the company online customer reviews here for more details.
About RattanTree
RattanTree offers a range of rattan garden furniture, which can be purchased online with fast delivery. From rattan tables and chairs to rattan corner sofas, their rattan garden furniture will definitely refresh your outdoor space. Buy the company’s online huge range of garden furniture sets. The company pride itself on offering a fantastic range of rattan garden furniture designs, from beautiful dining sets to luxurious garden sofas.
RattanTree strives to find the best quality at great prices for its customers. It’s their mission to bring top customers a great outdoor lifestyle because they believe that a better outdoor lifestyle means a better life. The firm maintains that its passion for outdoor living coincides with its love for unique designer furniture. They opine that their goal has always been to provide customers with high-quality rattan garden furniture at affordable prices.
RattanTree contact information
Customers who have any complaints, as well as enquiries about the company’s product and their online store, should contact the company on 13148030. RattanTree customer care phone number is available from Mon-Fri 9-5 PM GMT. They also declare that customers can also send them an email via support@RattanTree.com. They firm affirm that customers that want to receive daily update about their product can follow the company on Facebook, Twitter, Instagram or subscribe to the company YouTube channel for more information. They declare that payment for their product can be done using either PayPal, Visa, American Express, MasterCard, Apple Pay and Klarna.
Product And Service Offered By RattanTree
RattanTree boasts that their outdoor rattan furniture is perfect for entertaining and is durable because the weatherproof rattan can withstand harsh weather conditions. Bring the company garden table and chairs into your outdoor setting available in a range of shades. You can lounge out for hours on one of our garden sofas. There are two-seater and three-seater sofas, and you will find an ideal size for your garden. Thick and stylish cushions and pillows are also provided, which are guaranteed to bring comfort to your outdoor space.
The 9 Pieces Rattan Garden Furniture Set is not left out as the company maintain that the product comes along with it a 1 Rattan Dining Table and 4 Rattan Chairs, the firm maintain that for the furnishing of your favourite garden they have a Garden Furniture Set 5PC Rattan Modular Corner Sofa Set.
RattanTree Shipping and Return Policy
The company emphasize that their delivery time is usually 3-5 working days. However, some products may take 7-10 working days for delivery. After receiving the goods, if a customer wishes to return the product for any reason, they need to do so within 30 days right from the day of delivery of the product.
Compliment, Complaint And Tips For RattanTree
If you have purchased any furniture from RattanTree, kindly share your experience and feedback. Was it perfect for the part of your house you wanted to use it? Will you recommend RattanTree to others?
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Contact Information
Unit S1-S2, 56 Parkway
CF3 2PW Cardiff
United Kingdom
Categories RattanTree
Homeware Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Online shopping
Page Statistics
Seite online seit: 8 September 2021
Letzte aktualisierung: 29 November 2024
Review with most votes
Garden chair and table
Granny loved sitting in the garden in the evening time. We discovered he always complained of back pain after the evening relaxation. We decided to purchase a new set of garden ... Read onBy: Ellis