Ryman is the United Kingdom’s number one store for stationary and printing services, with over 200 stores nationwide. With an outstanding range of items ranging from art supplied to large items such as desks, Ryman can satisfy all of your stationery and office equipment needs with the click of a button. More than 100 years of experience, their expertise is unparalleled, and this is reflected in the quality of their services.
About Ryman Stationary
In late 1893, Henry Ryman opened the door of his stationery shop in London and the brand was born. With a substantial 120 years under their belt, Ryman Stationary are proud to present solutions to all essential stationary needs, up and down the country. Growth has not only improved and developed the company, it has also lead to new ventures such as more substantial office supplies, technology, and office furniture. Further to this, the online platform ensures that these quality goods can be accessed at all times. Targeting businesses and students with special discounts, they are committed to a full range and service that can be relied on. Their dedication to training makes sure that all colleagues in their customer service team have an in-depth knowledge of products and services supplied by Ryman.
Have a look at the notebook personalisation service that is offered by Ryman Stationary!
Services offered by Ryman Stationary
The stationary department covers a vast range of items including; pens, diaries, books, pencil cases, colouring and art supplies, school supplies, and arts and crafts. Office supplies include storage boxes, calendars, filing and folders, paper, envelopes, postage supplies, presentation equipment, cleaning, desk accessories, safety and security items, kitchen appliances, and forms. Their furniture department has large items like desks and seating, as well as office lighting and luggage products. Ryman supply a large range of trusted ink cartridges and toner for many types of printers, as well as printers themselves. Their electrical and technology section covers products such as tablets, computer software, CCTV and photography equipment. Ryman stock over 100 reputable brands such as SanDisk, Stabilo, and Uni-ball to name a few.
As well as remaining the nation’s high street favourite for stationary, Ryman also offers a wide range of services to the public. Services include; copying and printing, document binding, laminating, faxing, scanning, photo ID booths and money transfers. Student discount is 10% off for Unidays members. Gift cards can also be purchased. Home delivery is offered and is particularly useful for items such as printers and furniture. Ryman offer free standard or next working day delivery on all orders processed over £40 that are received by 4pm and are delivered to mainland England, Wales and Scotland addresses. Orders below £40 have a small delivery charge. They accept all trusted payment methods including Paypal.
Customer Reviews: What are people saying about Ryman Stationary?
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I am running a small business. Rayman is a leading player of this field called office supply, also useful for homes who are operating their small offices. Our office buying printer papers, sheet shredder,diaries, planneres,printers ink etc from Ryman since 2003. I have not noticed any issues with Rayman and their services till date. They have huge collections but I have concerned with my requirements..so you can associate with Rayman for your office and business need for long terms without any complain.
I bought some grey storage boxes to help organise my larger.. They arrived well packaged and quickly. The boxes are sturdy and the right size so I can fit two boxes per larder shelf. I can now find things 😁.
We ordered 6x35L and 9x33L really useful boxes 3 days ago for an imminent house move. The order arrived today (1 day late), and has 4 boxes missing, which we really need now for the house move.
When we contacted Rymans Customer Service, we spoke to a lady called Rudi, who very unhelpful and rude over the phone with no confirmation of what's happened to our missing order, or when we will receive the missing items.
When we asked to speak to her supervisor, she said she was not going to pass onto her supervisor, so we've made a formal complaint (a) about the poor customer service, and (b) about the late and missing items; and have requested a full refund for the missing items.
We will not be using Rymans for any future purchases, due to the lack of helpfulness to resolve, and particularly due to the rude behaviour. I've also just checked the online reviews and realised that they have a grant 1.7/5 stars (trust pilot). If only I'd checked this previously, we will be remind ourselves to vet urgent orders in future, to make sure that the companies have at least 4/5 online review rating before making the order. I suggest other people do the same, which will exclude poor customer service driven companies for gaining orders, which will hopefully prompt Rymans to invest in better customer service and customer experience....which will ultimately mean customers will consider returning in the long run.
Item arrived badly damaged. Customer services were difficult to contact, but eventually said item would be collected and refund given. 5 email contacts sent since and numerous phone calls, 2 of which promised Management were dealing with this issue. Item has at last been collected, but no refund has been given as yet and no contact from Ryman. Absolutely dreadful customer service...shame on you Mr TheoPathitis for being linked to this shambolic company!!! Seriously contemplating going to Trading standards.
There are currently 4 customer review posted about Ryman Stationery. On average, they received a star-grading of 6.8/10, with 75% of the reviewers indicating that they would buy from the brand again.
What services or products do Ryman Stationery offer?
Ryman Stationery is mainly active in the Online Shop category, more specifically with Office, Hobby & Party, Homeware, Children & Baby, Electronics.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Ryman Stationery website with confidence. If not you can find many other brands to read about on our website!