Salontotal - Overall Rating based on 22 reviews
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Favourite shampoo, quick delivery, recommended to friends
I recently bought my favourite shampoo from this website and I'm so happy I found it again. Ordering was really easy and the delivery came surprisingly fast. I've already told my friends about the website because they use the same product.
Kerastase hair mask for blondes
I bought the Kerastase hair mask for blondes from Salontotal not too long ago, and honestly, I've got a bit of a love-hate thing going on with it. The ordering part was smooth sailing, and I have to give credit to the customer service team for keeping me in the loop. But, here's the kicker - the product itself left me feeling a bit deflated. For the hefty price tag it comes with, you'd expect it to work wonders, right? Well, sadly, it did the opposite. My hair ended up feeling worse instead of better after using it. So yeah, I was left feeling a bit bummed out by the whole thing, to be honest.
Lanza shampoo
I completely forgot that I had requested to be reminded when the shampoo was back in stock. When I saw the email notification, I quickly placed my order. The whole process was so easy and only took a few minutes. Tracking my parcel was a breeze and it arrived right on schedule. I'll definitely be shopping here again!
Razor blade for work
I ordered a razor blade from this company for work recently, and it turned out to be a complete disaster. The item never arrived, despite me trying to contact customer service multiple times. They told me to email them for help, but I never heard back from anyone. It's really frustrating to be kept in the dark like that, especially when I desperately needed the item for work. I made lots of phone calls and sent plenty of emails, and they promised me a refund that never came through. I have to say, I am very disappointed with the service I got from this company.
Hair care products
The service at this salon was terrible. I bought some hair products online, and after waiting for 2 weeks, my parcel still hadn't arrived. I tried to get in touch with the company several times, and they kept giving me wrong information about my parcel being sent. The tracking number they provided didn't even work, and when I contacted the courier, they said they hadn't received the parcel at all. Even though I asked for a refund, the company still claims the parcel is with the courier. It's just not on.
Keratase shampoos
This is my second time ordering Keratase shampoos from this website. I accidentally left a comment on a different website with a similar name, but I actually bought from this site. My items arrived swiftly and in perfect condition. The service from this company is top-notch, and I'm really pleased with both the product and the whole experience. I would definitely recommend this company to anyone looking for high-quality haircare products. Thanks for the excellent service!
Professional hair styling products
Hey everyone, just wanted to give a heads up to my fellow hair stylists. I'd suggest avoiding ordering from this company. They don't mention that their products are coming from another country, causing delays, and their customer service is really terrible. Dealing with them was a nightmare - they use a rubbish courier service in the UK, making it even harder to get your package on time. When my package went missing, Salontotal didn't help at all and talked down to me. It was so frustrating. The proof of delivery photo they sent was a joke - just some feet at a door, no package in sight. And their use of Dutch in emails is unprofessional. Total waste of time and money, in my opinion.
Sassoon hair products
Ordering was really easy and the products arrived nicely packaged, which was great. But I have to say, I was a bit disappointed with how long it took for my items to arrive - a whole 6 days seems like a long time in this day and age. Can't we speed things up a bit in 2021?
Advent calendar
I bought an advent calendar from an online shop not long ago and I was really happy with how it all went. The calendar turned up in great condition in just about 5 days after I ordered it. It was a nice surprise to find out it came from the Netherlands, though that might be a bit of a hassle if someone needed to send it back. Even so, I was really pleased with the product itself and how quickly it got to me.
Hair care products
I've just bought some hair care products from this company and honestly, I'm really impressed. The products are brilliant quality and the prices were pretty reasonable. The delivery was fast and the packaging was done really well to keep everything safe. I'll definitely be thinking about purchasing from this company again in the future.
Sassoon products
I've bought Sassoon products from this company in the past and was generally happy with the service. However, this time around has been a real let down. I placed my order a whole week ago on a Saturday night. The website said it was shipped three working days later on Wednesday, but here we are on Saturday evening and still no sign of my order. I checked the Yodel tracker which showed the order is stuck with the vendor. This delay and the lack of updates have left me feeling frustrated and not impressed. I really value reliable and quick service as a customer, so I'm not sure if I'll be buying from them again in the future.
L'oreal hair stuff
I really love going to Salon Total because I always manage to find all my favourite L'Oreal hair products there. They never seem to be out of stock, and whenever I order something, it arrives nicely wrapped and packaged. I would definitely suggest this company to all my friends. Big thanks to Salon Total!
Hair care products
I have to say, Salontotal really impressed me with their service. They delivered my order of hair care products quickly in just a few days using a reliable courier service. The packaging was excellent, with each spray can wrapped up carefully to avoid any leaks during delivery. The attention to detail was obvious and I really appreciated it. I also got regular email updates on the progress of my delivery, including the expected time and date of arrival. Overall, I was really impressed with the great service provided by this company.
Shampoo order
I ordered my favourite shampoo and it arrived super quickly with no hassle at all.
Jaguar Scissors
Salontotal was really easy to order from. The delivery was fast, but I wasn't too happy with Yodel leaving the package on my step without even ringing the doorbell. Luckily, I was tracking my order and managed to find it in time. I ordered some Jaguar scissors which I've been using for a long time, but they don't feel quite as good as my old ones.
foil head & cutters set for electric razor
I bought a foil head and cutters set for my electric razor from this company. Even though they said it would arrive in 1-2 working days, it actually came on the third day, which was a weekend. I was a bit bummed about the delay, but I was still pretty happy with how quick and efficient their service was. The product was top-notch and just like they described on the website. Ordering was easy, and I didn't have any problems with the website or paying.
Quick delivery from Netherlands to UK
I was pretty impressed with how fast the delivery was, considering how far the product had to come. When it arrived, it was in good shape and just like it looked on the website. The seller seemed trustworthy, so I'd definitely think about buying from them again.
Hair care products
I just made my first purchase of hair care products from this company, and I was really happy with the top-notch service and fantastic value for money I got. Everything I bought arrived quickly and was packaged really well. It even got here a day earlier than I thought, which was a pleasant surprise. I'd been looking for Sassoon's Halo Hydrate at a good price for ages, and I was over the moon to find that Salontotal had it at a price similar to my last purchase. I'm really pleased with my overall experience and will definitely be coming back for more.
Fast delivery, well packaged
I was really pleased with how fast my order came from Salontotal. Everything was wrapped up safely so nothing got damaged. I'll definitely buy from them again and wouldn't hesitate to tell others about Salontotal.
Bad experience
Caution! I wouldn't recommend buying from these folks. I placed an order with them weeks ago and still haven't received anything. They told me the courier messed up my package, so it was sent back and then resent, but it still hasn't arrived. I ended up requesting a refund, but that never materialised. I decided to purchase replacements from another place, and they arrived within 2 days without any issues. It's definitely a lesson learned - I won't be dealing with them again. If I could, I'd give them zero stars. Extremely disappointing.
Review with most votes
908690
I have placed two orders on 28th Dec, one of the parcel were delivered no issues second was returned to sender and as it turned up even though company’s website is co.uk the com... Read onBy: Anna