Salontotal23 reviews
This score is based on 23 genuine reviews submitted via BritainReviews since 2021.
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Caution! I wouldn't recommend buying from these folks. I placed an order with them weeks ago and still haven't received anything. They told me the courier messed up my package, so it was sent back and then resent, but it still hasn't arrived. I ended up requesting a refund, but that never materialised. I decided to purchase replacements from another place, and they arrived within 2 days without any issues. It's definitely a lesson learned - I won't be dealing with them again. If I could, I'd give them zero stars. Extremely disappointing.
2 separate purchases of Toppik
I made two separate orders recently, both were received in around 1 week. I suspect the EU delivery issues are now resolved.
908690
I have placed two orders on 28th Dec, one of the parcel were delivered no issues second was returned to sender and as it turned up even though company’s website is co.uk the company itself is not from UK, which is extremely misleading! Problem was put on Brexit of course and I was told to wait till parcel returns to seller to be refunded or parcel to be sent again! It’s not my problem that it was redirected and I shouldn’t be made to wait. Even though parcel was returned week after I was still going through absolutely ridiculous email communication with seller demanding to return my money. I have been told parcel was delivered and sent prove of delivery of the other parcel! Eventually I have reported problem to PayPal and money was returned but I would never recommend or buy from them again! AVOID!!!
About Salontotal
Salontotal, a subsidiary of Trading Toppers B.V., is a company based in the Netherlands that distributes hair products in Europe and beyond. They offer consultations with hair specialists to help customers choose the right products for their needs, focusing on achieving healthy and beautiful hair. Salontotal's range of products includes various haircare items, styling products, hair coloring products, beauty products, skincare items, hair styling tools, and salon interiors. With a focus on quality and customer satisfaction, Salontotal aims to provide top-notch products and services to enhance the haircare industry.
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Contact Information
27 Old Gloucester Street
WC1N 3AX London
United Kingdom
📧 customerservice@salontotal.co.uk
Categories Salontotal
Online shopping | Cosmetics & Personal Care Reviews & Experiences
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Last update: October 2025
Review with most votes
908690
I have placed two orders on 28th Dec, one of the parcel were delivered no issues second was returned to sender and as it turned up even though company’s website is co.uk the com... Read onBy: Anna