Sheepskinhouse UK1 reviews

Not the worst, but not great either 21 April 2026

I wouldn’t buy from them again. The whole thing felt sloppy and undercooked. I ordered a nearly £500 carpet and was fairly confident because they said they ship worldwide — turns out that confidence was misplaced. The parcel went out but without clear contact details for the recipient, so it was returned and then somehow lost in the shuffle. That’s the basics of the story. I spent weeks emailing and mostly getting silence from someone called Beccy; occasionally a reply, often nothing. After two months I was told the item would be resent once back in stock, but when it arrived back with them they cancelled my order without explanation and simply refunded me. I tried again via another channel (Amazon) and saw the same abrupt cancellation and refund show up today — again, no real apology or clarity. Shipping problems happen, I get that, and I’ve had worse and better experiences with other sellers, but good customer service should bridge those gaps. I was sceptical at first, and in the end the only decent thing was that the money was returned — so I’m not left out of pocket. Still, the way they handled communication and the lack of responsibility left a bad taste. Not recommended unless you don’t mind the risk and chasing refunds.