Sneakersnstuff | SNS Reviews

: 21

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67% Would buy here again

Most relevant positive review

  2024-06-03
Exceptional service from custo
I had a really good experience with the customer service at this company recently. I just wanted ...Read on
Joel

Most relevant negative review

  2024-05-11
Birkenstock shoes purchase
I bought a pair of shoes from this place not long ago, and honestly, it was a nightmare. The shoe...Read on
Russell

Review with most votes

  2018-08-28
Comfortable stylish and superb
Well its very nice quality, they look very good and fit perfectly. Also, it's easy to buy and ava...Read on
Joana

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery, helpful customer service

    I was so pleased with how fast my parcel arrived, only within 24 hours. Although, I was a bit let down that the Halloween discount didn't cover the premium shoes I fancied buying. But the customer service team really exceeded my expectations by giving me a 10% coupon to assist me in my decision. All in all, my shopping experience with you lot was fantastic. Thanks a bunch!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Comfortable stylish and superb

    Well its very nice quality, they look very good and fit perfectly. Also, it's easy to buy and available in different ranges which is helpful for me,

    I cancelled my order placed on the sns app but received an email to say my order was confirmed. I rang their customer service in Sweden at a cost to myself to explain and ask if they could not send them out to me. I was told that even though the shoes hadn’t been sent or even packed up to send I would have to receive them and then pay for the return to Sweden. Very poor customer care. Rude staff. I would recommend avoiding this company. Other retailers eg end clothing and adidas are far more helpful in my experience.


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