Softwarekeep4 reviews
This score is based on 4 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Sorted in the end
tidy instructions in the email, no weird hoops, and the app started straight away. I did have to chase support over email once with a small question, and the online chat was slow — I was in the queue ages — but they eventually came back and sorted it. Bit of a scramble at first, but once it worked I relaxed and I’m happy with it.
Nearly gave up, but then it clicked
Half expecting another faff, I rang after a mate tipped me off — the first call did go pear-shaped, the line dropped and I even got an “invalid number” message, so I thought, oh great, here we go. Then a different agent called back, sounded proper, said “we’ll sort this” and actually did. That moment when they fixed it and stayed on the case — that’s when I was genuinely relieved and pleased. Saw them on a forum first, fyi. Glad I stuck with it, a bit annoying at first, but it worked out in the end.
Key mix-up, but Office works
I was mid-coffee and half-asleep when the email with the Office key landed. Thought great — until the installer said the key was already used. I had a chat with support and they quite keenly offered to take over my machine; nope, didn't fancy that, felt a bit too intrusive. They resent the same key which, unsurprisingly, still didn't work. In the end I went straight to Microsoft, entered the genuine key and had everything running within half an hour. Now the apps feel slick and familiar — Word and Excel are back in my morning routine for notes, budgets and uni stuff. Not perfect process-wise, a bit messy, but the software itself is fine — saved me from another spreadsheet meltdown.
Stuck at fifteen minutes and my inbox got a migraine
a "15 minute" timer that clung to 15‑14 for ages, then more checks on my card, more waiting, and bits of the site kept throwing pop-ups. I did eventually get a download link and the licence works, so that's the weird bit — product itself seems fine. But the next day my email filled with adverts, four, five a day, proper spam; I'm in computer security so I can smell a dodgy opt‑in a mile off. I asked them to remove my details — silence. Also be prepared to spend time unsubscribing and to blacklist their domains — it's a faff. Mixed feelings: relieved the software runs, annoyed at the sloppy, noisy buying experience. If you want a quick, clean buy, go to the official source; if you like small dramas and chasing things, give this a whirl.
About Softwarekeep
Softwarekeep is an online retailer of software licences and digital activation keys. The catalogue typically includes operating systems, office productivity suites, antivirus and security software, and other utilities. The business serves individual consumers and organisations seeking downloadable software for installation and activation. Products are generally delivered electronically, with licence details provided after purchase.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: June 2026
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