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Photo Keyrings
Shocking service. Delivery appalling, items arrived damaged, no customer service. Degrading comments about how to take plastic off. Same email asking for photo’s despite broken want refunded due to company policy even though it’s broken. DONOT USE THIS COMPANY. Referring to trading standards.
Personalised socks for Christmas present
Order never arrived and apparently it's 'company policy' that they can only offer 30% refund. Absolute joke. It's also a Chinese company under the guise of a UK web address. Scroll to the bottom and registered in Hong Kong. First they said it'll take a month to sort out, after a month had already passed. Then said do I want a replacement (they were Christmas presents and it's the end of January, so obviously not!) and so the only offer is they'll refund me 30% of my £85 order, even though my order never arrived!
necklace not arrived
my niece ordered a necklace on 7/12 meant to arrive before christmas now nearly new year and still not arrived or any explanation given order number3020338145
Bracelet for me and my bff
on friendship day, we bought a bracelet for each other from the same site. both bracelets were so beautiful and memorable for us. thank you soufeel!
About Soufeel
Jewellery can be a lovely addition to your daily attire. However, with the abundance of shops, department stores, and retailers selling them, as well as numerous brands creating unique pieces, it may be challenging to find the right jewellery supplier for you. If you're considering purchasing from Soufeel, you might be wondering what types of jewellery they offer in their bracelets and necklaces collection. How long can you expect the delivery period to be? And in case you have any concerns, is there a customer service team available to assist you? Before making a spontaneous purchase at Soufeel, take a moment to read reviews from previous customers who have bought jewellery from them. These reviews can provide you with valuable insights into what to expect when shopping at Soufeel, making your decision-making process a bit easier.
About Soufeel
Soufeel is a reputable jewellery supplier that was established in 2009. They specialize in offering 100% 925 sterling silver products, including a wide variety of necklaces such as monograms, infinity necklaces, family tree necklaces, diamond inlay necklaces, charm necklaces, name necklaces, and floating lockets. Their collection of bracelets includes zodiac sign bracelets, bangle bracelets, complete bracelets, photo bracelets, leather bracelets, and classic bracelets. In addition, they also offer a range of rings including wedding rings, monogram rings, princess rings, bridal rings, promise rings, mother’s rings, couples rings, as well as earrings and birthstones. Their assortment of charms spans across various themes like good luck, nature, alphabet, religion, occupations, inspiration, birthdays, friends, babies, zodiac signs, travels, pets, family, and animals. Furthermore, you can personalize your bracelet by engraving it with a special message.
Services of Soufeel
Customers can conveniently place orders for Soufeel's jewellery via their website. Deliveries are carried out using DHL, and the company offers a generous 90-days return policy. This means you can try out their jewellery, and if you are not fully satisfied, you have the option to return it. Additionally, Soufeel provides the opportunity to create personalized bangles or charms. Should you require any assistance or advice, you can reach out to their customer service team by submitting a ticket. It is worth noting that due to high volume, their response time may range from 24-48 hours.
Complaints, Compliments, and Tips for Soufeel
Share your thoughts on Soufeel and their products. How was your experience with their delivery service? Are you pleased with the quality of the product you received? Do you believe Soufeel's jewellery is of high quality that will withstand the test of time, or do you feel it is a cheap imitation? Moreover, how do you rate their customer service? Do they exhibit friendly and helpful characteristics? Your review can be invaluable to others considering shopping at Soufeel as they navigate through the store's offerings.
Curious if Soufeel offers top-quality jewellery? Check out reviews on their bracelets, earrings, necklaces, charms, rings, bangles, and more.
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Categories Soufeel
Online shopping | Fashion Reviews & Experiences
Page Statistics
Seite online seit: 29 September 2023
Letzte aktualisierung: 29 November 2024
Review with most votes
Bracelet for me and my bff
on friendship day, we bought a bracelet for each other from the same site. both bracelets were so beautiful and memorable for us. thank you soufeel! Read onBy: Candy franklin