Spiral Direct Reviews
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Reviews (21)
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Multiple graphic t-shirts
I've just bought some stuff from this company and I have to say, they really do give you good bang for your buck. I like the range of designs they have, it makes it simple to find something that matches your vibe. Although, I did have a little hiccup with the delivery. One of the shirts got sent on its own with a dispatch note, but the others all came together without any heads up. It was a tad confusing and could've been dealt with a bit better.
Ordered 5 t-shirts in April
I recently bought 5 t-shirts from this company back in April and I have to say it wasn't a great experience. I was given a delivery date of the 3rd of May, but that was later changed to the 10th of May. When I checked the tracking information, it originally said my order was out for delivery, but then it mysteriously changed to "in transit" and then disappeared altogether.
After a bit of back and forth, I finally managed to get through to customer service. They said they would send out my items again with express delivery and even threw in a free t-shirt to make up for the inconvenience. However, they asked me for a reference code from Royal Mail.
I went and got the reference code and got back in touch with customer service, only to be told that the items had already been delivered (which they hadn't) and they refused to send them out again as promised. After mentioning the Royal Mail reference code and threatening to ask for a refund, they eventually agreed to give me my money back. The whole thing dragged on for weeks and left me feeling very disappointed with the service. I won't be ordering from them again and I'll be warning others to steer clear as well.Speedy delivery and quality product
I bought something from this website for my friend's birthday, and it arrived pretty fast. When I checked it out, it seemed really nice quality. My friend hasn't let me know what they think yet, but I think it's great. The design is really cool and stands out, perfect for anyone into unique fashion.
T-shirt purchase
I bought a t-shirt from this company recently and I have to say I am really happy with it. The design was cool and the material was really good. The service was great, they replied to my questions quickly and the ordering process was easy. The delivery was on time too. I would definitely suggest this company and I will buy from them again.
Dark Anubis T-shirt
I bought this really cool Dark Anubis T-shirt from this company, and I must say, it was top-notch in terms of quality and design. The intricate details and vibrant colours on the shirt really caught my eye and made a bold statement. The material was strong and comfortable to wear, and the print stayed vibrant even after washing it. Every time I wore it, I got compliments on the design, showing how much people liked it. However, I did have a bit of trouble with the shipping process that could have been better. The tracking number from RoyalMail didn't work, so I was left in the dark about where my order was until it finally arrived in my country about 2 weeks later. It was frustrating not knowing what was happening, and better communication from the delivery service could have easily solved that issue.
Batwing tops in 4 designs
The website was dead easy to use, and I found some proper cool batwing tops in four different designs. The clothes are well good and fit me like a glove. I ordered them in medium, and they came pretty sharpish. Gave 'em a wash, and they came out looking spot on.
Black cat hoodie for granddaughter
This hoodie went down a treat with my granddaughter, who's 12, and her mum! It was a doddle to order and came in a flash. The design is just so cute and the quality is top-notch. We'll definitely be coming back to this company for more shopping in the future.
Two bags purchase
I was really looking forward to getting my hands on those two bags from the company, but the excitement didn't last long. The first bag broke before I even got to the second one. I was really disappointed with the quality of the product and felt like the marketing had maybe oversold it. This whole thing has left me feeling frustrated and pretty unhappy with my purchase.
T-shirt purchase
I found this website by chance when I was browsing on Google, and I must say I am really happy that I came across it. The website is laid out nicely, which made it simple for me to find exactly what I was after. The range of products on offer is really good, and I easily found a T-shirt that I liked. The delivery was speedy, and my T-shirt arrived in great condition. The material quality is top-notch, and the size fits perfectly, just as I had expected. All in all, I am extremely happy with my purchase and will definitely be coming back for more in the future.
Awesome t-shirts
I really love the t-shirts I ordered from this place! The designs are really cool and unique, and the quality is fantastic. They fit perfectly and are really comfortable to wear. Plus, they arrived pretty fast in just a week all the way from England to Germany. I am so pleased with my purchase!
Fast delivery, great designs, prompt service
This website is brilliant! The designs are just so amazing and there's a great variety to choose from. The whole family really enjoyed looking through the brochure and we ended up buying a few things. The delivery was super speedy, which was a nice surprise. All in all, we were really impressed with the quality of the products and how efficient the service was. We'll definitely be ordering more designs in the future. Thank you loads!
black skull t-shirt
The black skull t-shirt I bought was just like it looked online - really good quality and a great price for what you get. The delivery came super quick, which was a nice surprise, and I was really happy with everything. I'd definitely suggest this brand to anyone after cool and different clothes.
Quality tee shirts
I've bought t-shirts from this company before and I must say, the quality is top-notch. They offer a wide range of unique designs to suit different tastes. The service they provide is always fantastic, with quick responses to any questions and orders processed efficiently. I definitely recommend this company to anyone in search of good quality clothes with special designs.
Long sleeve top and sleeveless top
I recently bought a long sleeve top and a sleeveless top from this company and I have to say, I'm really happy with my purchase. The quality of both tops is top-notch and they're super comfy to wear. I've actually had people complimenting me on both tops, and I'm chuffed with how they look. The delivery was pretty quick, both tops arrived just 2 days after ordering, which really impressed me. I'd definitely recommend this company to anyone looking for stylish and comfy clothes.
Cool t-shirts
I got these super cool t-shirts from this shop, but they keep switching up the sizes! I mean, they provide a size chart and all, but when you actually get the shirt it's either way too big or way too small. It's just really confusing!
Pretty garment
I'm really happy with the product I bought, it's just as described. The quality is top-notch and the design is really nice. It fits me perfectly and is super comfortable to wear. The delivery was surprisingly quick, which was a nice bonus.
SKULL SHOULDER WRAP - Allover Long sleeve T-Shirt
Spiral have started using a different garment supplier and they are way too small and a lower quality. I returned the one my sister bought me as a gift and, although they have repeatedly told me they would send a replacement they have not, and numerous staff have apologised but subsequently just ignore me.
I’ve been waiting for a year now and they won’t even return the one I sent back. Rubbish sizes and ... customer service.Hooded sweat shirt
Item arrived promptly as ordered but despite a free face mask being offered with every order over a certain amount, somehow the offer did not apply to my order and my email to their customer services remains unacknowledged, let alone answered, after three weeks. Their 'offers' regularly seem to have catches.
Long sleeved Tee, worker shirt and boots.
Ordered 3 items for christmas presents but one of them wasn't sent out. Had to ask them why this was and they re-sent the item. Of the other 2 items, they sent the wrong size boots. I had to send them back at my own cost. (We lost £5 doing this). They then said they had none of the size in stock and said I could have an exhange or refund. I asked for an exhange and they promptly refunded me without reading the email. Not happy at all they seem next to useless.
Bad customer service
I ordered three items for Spain, they charged me all three and I only received two. I have opened a ticket to claim and I have sent several emails, but a week has passed and they have not contacted me yet. I had to ask my brother, who lives in the UK, to please call them on the phone, but they do not pick up the phone.
Bad treatment to the client, I will not buy more times. I want my refund.
Review with most votes
Bad customer service
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