Store Geekvape2 reviews
This score is based on 2 genuine reviews submitted via BritainReviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Slow fix, but eventually sorted
the unit they sent didn’t match what I ordered. I phoned and messaged, and at first support basically said they were on holiday until the end of February and I’d just have to accept it. That felt dismissive, frankly. After a couple more nudges they did eventually send the correct colour and offered a small credit as well — so in the end the problem got fixed, just very slowly and with a lot of chasing on my part. First impression was disappointment and scepticism; by the end I was mildly satisfied that they made it right, but I wouldn’t call the experience smooth. If you value quick, communicative service this could be irritating. The product itself works fine once you’ve got the right one, but the whole delivery and customer service run-around left a mark.
Said it was in stock, wasn’t — story of my life
how something as simple as honest stock info would have saved me a load of bother. Anyway, I left a review, because sometimes shouting into the void is therapeutic, and then I got an email saying my order had “magically been shipped” in the middle of the night. No contact, no explanation, just overnight magic. Now, maybe it really did go, but I’m sceptical — mostly because the whole runaround felt like being ghosted by a shop. I’ve had worse customer services in the past (I once waited three months for a replacement phone cover — yes, three months), but this one felt more deliberate, if that makes sense: show “in stock”, take the cash, and, if people complain, suddenly find a tracking number to silence them. My tank and mod are lovely — honestly, they’re great and I’d shout about them — but without coils they’re as useful as a chocolate teapot. I’ve tried canceling, tried the chat (the chat!), and mostly got vague promises and a “we’ll reply after our vacation” line, which is the most corporate thing I’ve read this year. To be fair, when the tracking did eventually appear it might have been genuine and maybe the warehouse had a moment of chaos, I don’t know. It’s just annoying, and it’s one of those things that makes you think twice before ordering direct from small manufacturers again; I’ll probably go back to a reputable third-party who actually keeps small things in stock. So yeah, not all bad — the product itself is sound — but the ordering and customer service were a shambles, and that’s what sticks in the throat. If you’re considering buying, maybe phone someone first, or at least screenshot everything as you go. Lesson learnt the slightly expensive way.
About Store Geekvape
Store Geekvape is an online retail outlet associated with the Geekvape brand, supplying vaping hardware and related accessories. The product range typically includes e-cigarette devices, vape kits, tanks and replacement coils, as well as compatible parts for Geekvape systems. The store primarily serves adult vapers seeking Geekvape-branded equipment and spares for maintenance and device compatibility.
This information is based on publicly available data and is provided for orientation purposes only.
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Online shopping | Merchandise Reviews & Experiences
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Last update: February 2026
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