TechTrade

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TechTrade

75% Would buy here again

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Spotlight: What are our customers saying?

A
Ann
I order a gold rated MacBook 2020 air..I was overjoyed by the condition of my laptop..not a stratch or dent..would have liked the original box but can’t have everything. Paid a good price for the ...Read on
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Lydia Byron
I would rate tech trade highly for a lot. Prompt delivery, care of products, clear and pristine refurbishment etc. I've got to be picky with one thing though- when I contacted their refund emai...Read on
M
Maya Wiliams
Tech Trade is cool place to buy, not just it fancy out everything they have on their website but the fact they have so varied range of products selling in the one of the best price with trust you g...Read on
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Liam Kelven
Was very worried about buying a secondhand machine. Would it perform the same? Would it look ok? The team at TechTrade took the time and spent over an hour on the phone with me to go through what I...Read on
G
Greg Pike
Opted for a refurb as there is a 6 week wait for the model I want to get from Apple. I bought the same spec for £500 less and it was in the condition of a new product. To say I am happy is an under...Read on

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    Mac air 2020

    I order a gold rated MacBook 2020 air..I was overjoyed by the condition of my laptop..not a stratch or dent..would have liked the original box but can’t have everything. Paid a good price for the machine.well chuffed..working brilliantly..first Apple Mac so just getting accustomed to the functionality of it..I am one very happy customer..????paid the 10 for next day delivery..for the amount I paid..I think delivery could have been free for next day..only minus no original box and the delivery cost..knocked one star off ..nevertheless I am very very pleased with my purchase.????


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    Refurbished iMac

    I would rate tech trade highly for a lot. Prompt delivery, care of products, clear and pristine refurbishment etc.

    I've got to be picky with one thing though- when I contacted their refund email to refund an item I was completely ignored. Luckily this wasn't a massive inconvenience, but if I was short of money or had received a product in not as good a condition, this would've been abysmal behaviour. Long story short- they care about their products, make sure its the right one for you.

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    I bought Macbook 2 weeks ago, great experience

    Tech Trade is cool place to buy, not just it fancy out everything they have on their website but the fact they have so varied range of products selling in the one of the best price with trust you get around.
    I settled with prices, later come to know can be varied. However, you might get bit less anywhere else but it is essential to understand what more it can give, like relialiblity, trust, offers, and more


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    Mac Mini

    Was very worried about buying a secondhand machine. Would it perform the same? Would it look ok? The team at TechTrade took the time and spent over an hour on the phone with me to go through what I wanted and explained everything to me. I’ve had the item over 2 months now and what can I say…..looked brand new when I received it and has worked flawlessly since. 5****


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    2020 MacBook Pro

    Opted for a refurb as there is a 6 week wait for the model I want to get from Apple. I bought the same spec for £500 less and it was in the condition of a new product. To say I am happy is an understatement


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    macbook and ipad

    I buy a Macbook and ipad which is very good condition and graded gold. Item came next day very happy :)


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    Macbook Pro w touchbar

    Easy to navigate website, great range of products and really good prices compared to new. Had a few questions and tech.trade got back to me really quickly. Delivery was great and really pleased with the condition of the Pro. Very professional, great customer service and would highly recommend.


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    iMac 21.5

    Tech.trade prices are very good and have everything I need for small business owner like me. Good quality refurbished product better for me than new. Easy to order on website. Staff very helpful and delivery quick. Very excellent service. For sure will use again.


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    5K iMac

    Great product and service no issues, purchased over the phone and the product information was great


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    DO NOT BUY FROM TECH TRADE


    I bought a 2016 model Macbook pro from Tech.trade December 2019. In September 2020, the laptop continuously began to crash. I asked to have it repaired as it was within warenty. They had my laptop for 2 weeks, which as I work as a freelancer meant that for 2 weeks I was out of work. After 2 weeks of silence, they told me that they couldnt fix the machine, and they would send me a different refurbished version. I received that machine, and after 2 weeks, the screen broke. I got in contact and told them that every day they had the laptop, I could not work, and that as this was the second time in a month, I asked if they could fix it urgently. They assured me that if i sent it to them on a tuesday, I would have it back by Thursday. Thursday came and went and I heard nothing. There phone lines are never picked up. Their emails are hardly ever replied to. After leaving at least 10 answerphone messages, someone got in contact with me, and said they were going to replace my machine again, and I would receive it the following monday or tuesday. Tuesday has now passed, and I have heard nothing, and received nothing. They really don't have respect for the situation they are putting you in. Their machines clearly frequently brake but they have no urgency or respect to fix them. I wouldnt trust the quality of their machines, or the quality of their service, ever again.


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    Macbook pro

    Absolutely horrible customer service, they delay the delivery as they please and they ask you personal infos. Avoid avoid avoid

    Dear Mat, we are sorry to hear you are not happy with your customer service when purchasing. I am afraid if there is a mismatch between your order details and the records in the credit card providers then we would have to get clarification on that which can lead to delivery delays.


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    Macbook Pro: Ripped off by this company very poor faulty product

    I spent £500 on a Mac Powerbook for my wife's birthday, the machine that she got was faulty from the start, Tech Trade tried to send a link to some code to fix this but it did not work and now having got the machine looked at by a professional company they say it has a failing graphics unit, which explains why it is so slow, crashes constantly and is unusable. Now they have stopped replying to my messages, they have effectively stolen £500 for me, and provided a poor product, nothing like what it looked like on the website, with damaged exterior and dent.Clearly they had bought it cheaply online and done nothing to it or even bothered to test it, please avoid this terrible company at all costs. They have ruined my wife's birthday and stolen my money.


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