Tecobuy

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Tecobuy

38% Would buy here again

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Spotlight: What are our customers saying?

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David Fraser
Thought I’d write a quick review on my experience of TecoBuy – based on the fact that I believe many people have too harshly penalized them for things that are ultimately out of their control. On ...Read on
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Jeanette
Like others, I stupidly read reviews AFTER placing my order. My product arrived in 5 working days as described, by Fed Ex & Royal Mail. It was very securely packed. It appears to be of Dyson...Read on
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Carlwootton
No problems with my order what's so ever . communicating with me on my orders progress at all times good company to deal with phone arrived today great phone thanks tecobuy Read on
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Jonathan Richards
Whatever you do do not buy!! I bought an ipad for £254 and they stated that it was lost in transit and I was only due £10 compensation. Clearly, this is a scam.Read on
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Ahmed
NOT UK COMPANY...ITS OVERSEAS...SOMEWHERE IN HONG KONG.. PAID GOR MY A52 AFTER MORE THAN TWO WEEKS....WHEN I CONTACTED...I WAS TOLD PHONE IS NOT IN STOCK...THEY USE OUR MONEY...AS UK TRADING STANDA...Read on

All reviews (16)

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    Fioo M15

    Thought I’d write a quick review on my experience of TecoBuy – based on the fact that I believe many people have too harshly penalized them for things that are ultimately out of their control.
    On the 11th March 2021 I bought a Fiio M15 costing £1019.
    It arrived today (26th Match 2021) in perfect condition.
    Sure, in a world where most things are delivered the next day, waiting 15 days seems a little odd.. But who really cares if you’re saving hundreds of pounds, as I did.
    I received a tracking number – which wasn’t of much help. But again, the important thing is that the item arrived in a little over 2 weeks – and for this inconvenience, I now have nearly £200 to spend on other things… You do the math!
    People who are so impatient or spoilt that they want the cheapest bargain right now are being unrealistic. If you can’t wait, and money means nothing to you, then jump into your car and shop in the high street (in normal times).
    So, in summary, though I was cautious after seeing so many negative reviews, I realized that the vast majority were nothing to do with the products Tecobuy are selling – and everything to do with people acting like kids.
    Of course, use Paypal should your own experience end differently than mine.
    But, basically: buy, save and wait.

    tecobuy is fake its scam please don’t do shopping here i didn’t receive my order not my refund all its fake please don’t do shopping here


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    Dyson Corrale pro

    Like others, I stupidly read reviews AFTER placing my order.
    My product arrived in 5 working days as described, by Fed Ex & Royal Mail. It was very securely packed. It appears to be of Dyson quality standard. I have several other Dyson products and it really looks very genuine, but I tried to register it with Dyson and the serial number isn't recognised, so I am now suspicious about it's authenticity. It was considerably cheaper than Dyson's price, but still very expensive.
    I've charged it up & it seems to be working as expected. I'll try to register it again.


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    Htc disire pro

    No problems with my order what's so ever . communicating with me on my orders progress at all times good company to deal with phone arrived today great phone thanks tecobuy


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    ipad

    Whatever you do do not buy!!
    I bought an ipad for £254 and they stated that it was lost in transit and I was only due £10 compensation. Clearly, this is a scam.


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    Samsung A52

    NOT UK COMPANY...ITS OVERSEAS...SOMEWHERE IN HONG KONG.. PAID GOR MY A52 AFTER MORE THAN TWO WEEKS....WHEN I CONTACTED...I WAS TOLD PHONE IS NOT IN STOCK...THEY USE OUR MONEY...AS UK TRADING STANDARDS DO NOT APPLY TO THEM....
    NEVER BUY ANYTHING FROM THEM.


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    Dyson straighteners

    Terrible company DO NOT TRUST! Ordered dyson hair straighteners thinking they were UK based. 20 days later still no product. Eventually they tell me the parcel is lost and I can have a £10 refund!!!! The straighteners cost over £300. No proof that the parcel even left - ABSOLUTE CON ARTISTS


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    Samsung Note 10 Lite

    AVOID THIS COMPANY

    I waited ages for my initial purchase to arrive, with many excuses about how it was 'in transit, please be patient', etc. The reasons only became clear months later, when I realised they are not a UK company. Their web address is a fake.

    After about 6 months the phone began to suffer occasional connection problems, which I put down to signal strength (especially as I was travelling overseas). By 11 months it had zero connectivity. Tecobuy's response was to repair it in Hong Kong. Yes, TECOBUY ARE A HK COMPANY. THEIR UK SERVICE CENTRE DOES NOT EXIST !

    I visited Samsung service centre, who confirmed that the PHONE HAD BEEN ROOTED by the Seller, to circumvent the Region restrictions. They had installed a fake European OS on the phone, which gradually ran out of official updates. My phone can only be repaired with a new motherboard at £260, so it is effectively worthless.

    Tecobuy are fraudsters. The maxim that if something seems too good to be true, it usually is, holds true. Especially with this Company.

    Paypal will wash their hands of you after 6 months. Your only defence is to buy using a Credit Card. But good luck with that option !

    AVOID. AVOID. AVOID

    Errr buddy, it’s the Samsung service Center that scammed you. Rooting the phone has nothing to do with region restrictions and wouldn’t damage your motherboard. Likely there was another issue but the Samsung tech was clueless and refused to honour the international warranty.


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    Samsung A71 phone

    The most awful company ever, with worthless Returns policy.

    I researched TecoBuy before ordering a Samsung phone. Many of the reviews were about delays in delivery and them not being a UK company, despite adding UK to their name, which is a bit misleading to start with. They are based in Hong Kong and it takes 10 days or so for parcels to arrive, which is what they tell you in the small print.

    What they don’t tell you is that they source the phones from multiple countries and are therefore set up for that country’s language, including the initial screen. In my case it was Vietnamese. I managed to find the right ‘button’ to get to a list of language choices and chose English UK. That made most things readable except the calendar was prepopulated with lots of Vietnamese events, written in Vietnamese with a bright red highlighted back ground.
    Spotify also came up in Vietnamese. I was concerned about what else was going to be foreign and decided to return it under their 30day refund guarantee as they could not give any advice on how to correct these issues. Getting a refund was impossible!

    They have to authorise a return first, required a factory reset and stated the phone had to be undamaged. After reset I took lots of pictures to show no damage, before very safely packaging it for despatch.

    *Be warned, most courier companies regard mobile phones as A PROHIBITED ITEM and will not accept them, despite the fact they delivered it in the first place! Royal mail was fine.

    TecoBuy acknowledged safe receipt after another 10 days or so and then wanted my Google account and Password(?), claiming they needed it to unlock the phone. I challenged the need for this and they decided they didn’t need it after all!

    There were lots of messages backwards and forwards over many weeks before they claimed it was damaged, but without saying how or where. I requested photos which they sent showing a scratch on the back cover. I sent my photos of the same area showing no damage. They refused to accept this proof.
    They insisted the phone was damaged and refused a refund. They demanded £32 to send it back, or they would just keep it. I had to pay this and the phone eventually arrived back with me after another 15 days or so. All this had taken months.

    I checked the phone for the damage they had sent pictures of and there was nothing there. No damage! Whatever they had taken pictures of, it was not my phone!
    I messaged them about this stating they had falsely refused a refund as the phone was undamaged. They completely ignored this claiming it was damaged and just closed the case.

    There was nothing I could do to get the refund and all the postage cost me another £60 or so in top of the purchase price.
    They are not UK based and our consumer protection laws do not apply. My experience shows they are either dishonest or incompetent.
    BE WARNED – SHOP ELSEWHERE.


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    Realme 7 pro

    If You like to wait A MONTH just to have Your phone posted go ahead, use this company. Absolute shambolic place to buy from. I will never ever use this website. Money gone (im trying to get a refund now) . It is a MONTH since it was described as "picked". Save Your time and health.


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    Sony Earphones

    I ordered some earphones mid January 2020. 3 weeks later I contacted TECOBUY for the first time to enquire where the holdup was. Since then many emails have gone back and forth and finally, on the 31/3/21 (2 ½ months later), I received this message: “I would like to inform you that the courier has closed their investigation. The courier has let us know that they have declared your parcel as a lost parcel. As you selected the standard shipping method for this order, your shipment was not insured. We have filed a lost parcel claim with the courier and will refund the compensation offered by them. The courier has advised us of a compensation of £10, this amount will be transferred to you through the payment method used to place the order”.
    I paid £118 for the earphones, so I am going to be £108 out of pocket. Why they think it is my responsibility that the goods were never delivered I am not sure. I have told them to stop using Hermes. In fact, I told them to stop trading if they can’t provide the service. A sales company which can’t sell should do us all a favor and close down. I have contacted my credit card company and I am hoping the credit card guarantee can be applied so I can have my money back. What a waste of time.


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    Langogo translator

    Never arrived Promises to deliver How many web sites does this crooked company have they are NOT in the UK , planted fake reviews and NEVER trust what they write or promise NEVER deliver within their times quoted -a mystery why they exist at all Hopefully sanctions and better service from other companies puts these time wasters out of business. Also use PayPal to buy and if they give you the run around as they did me threaten to contact them and presto your money gets returned.

    Look at the review below NOT a real review planted by the company .You can find the same review on all the other review sites Crappy Company need to be kicked out of the UK market


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    Kindle PaperWhite

    Shocking service.

    Bought the device back in November, it worked for entire 2 minutes and then died. We took loads of videos and pictures to prove it did not work.

    We had to pay for it to be Sent to their UK based RMA centre to be repaired (not replaced).

    They had it for almost a month and then they responded to tell me that there is nothing wrong with the device and that I should either pay for it to be sent back to them (£32.00!) or they'll bin the device.

    I raised a dispute through Paypal and they have informed me that there is nothing they can do because they are based in China.

    Raised a case with the Trading Standards, they said the same.

    My options are paying them to send it back to me or lose out the entire refund.

    These people have completely robbed me blind.

    IF I get it back, I guarantee it is DOA again.


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    bad werry bad

    2nd phone i ordered shiping lasting up to one month and they not send phone with 2 sim but standrt single sim phone
    I AM NOT RECOMEND THIS SITE TO BAY PHONE


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    iPhone SE (2020)

    The only good aspect of this company is its prices!
    Every other aspect stinks.
    Order processing time - awful,
    Delivery time - appalling,
    Customer Service - disgusting,
    Contact availability - nil,
    Advertised contact number - Not in service.
    Virtual fraud
    DO NOT BUY FROM THEM!
    You've been warned.......


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Tecobuy

We use electronicsand gadgets every day. From phones to TVs, we can hardly go through the day without using gadgets. However, fake products have flooded the electronics market making it hard to identify quality ones. There are a lot of online stores that sell gadgets and electronics and one of them is TecoBuy. But what can they offer you? Do they sell the latest electronics? Are their products cheaper when compared to other stores? Do they offer a warranty on the items they sell at this shop? Do they process and deliver orders on time? Will their customer support department be able to answer your questions when you reach out to them? Do they offer discounts on their products? The people who can answer these questions are people who have bought electronics and gadgets at TecoBuy. Their opinions, comments and feedback will be very useful should you decide to buy from them. Read reviews written by customers of TecoBuy and find out what this company has to offer.

About TecoBuy
TecoBuy is a webshop that sells electronics and gadgets. The categories of items at this company are Camera & Photo, Mobile, Audio, Tablets & computers, wearable, gadgets and new arrivals. You can find DSLR, mirrorless, digital, action & instant cameras, lenses, flashes, camcorders, projectors and camera accessories at this company. The brands of phones sold at TecoBuy are iPhone, Samsung, Xiaomi, Huawei, Oneplus, Nokia, Motorola, Oppo, Asus, Htc, Sony, LG, Microsoft, Lenovo. They also sell mobile accessories such as batteries & charger, tablets pen, screen protector foils, mobile cases, memory card, docking station, handheld stabilizer, photo printer and cables. Headphones, media player, headphone amplifiers, wireless Bluetooth speaker, vacuum cleaner, electric shaver, car accessories, gaming headset, speakers, musical instruments, tablets, Macbook, computers, printers, router, smartwatches, fitness tracker, fashion watches, sunglasses, jewellery, game consoles and kitchen appliances are also available at TecoBuy.

Services of TecoBuy
You can buy products through TecoBuy directly from their website. Payment for items can be made with debit/credit cards and also via PayPal. You can contact the customer support department at TecoBuy by email and telephone. You can also follow them on social media via Facebook. They provide free shipping on orders over £50. TecoBuy offers free shipping to the entire United Kingdom. TecoBuy provides up to 24 months for major products like cameras, mobile phones, speakers, watches and game consoles. In case you’re not satisfied with what you receive, you can return your orders as long as it is done within 14 days of receipt. They provide tracking services and insurance on their products. You can subscribe to their newsletter in order to find out about their exclusive offers and updates.

Complaints, Compliments and Tips for TecoBuy
Have you shopped at TecoBuy in the past? Then, we’d like to know about your experience with them. Did they deliver your orders on time? Were you able to get what you wanted or you had to try other stores? How did their customer care department treat you when you reached out to them? How quality are their electronics and gadgets? Write a comprehensive customer review and help us know what TecoBuy has to offer.

Does the gadgets and electronics at TecoBuy come with a warranty? Read real reviews on the iPhones, Speakers, and Computers sold at TecoBuy here on BritainReviews.