Metrofone Reviews

: 28

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72% Would buy here again

Most relevant positive review

  2024-05-28
Got accepted for a phone contr
Oh my gosh! I can't believe it! I got turned down by all those other phone companies, but th...Read on
Ward

Most relevant negative review

  2024-05-02
Mobile phone order for elderly
I recently ordered a mobile phone for my elderly dad who struggles with technology. They said it ...Read on
neil

Review with most votes

  2018-01-17
best deals ever
i recently bought iPhone from here and that was one of the best deal i can ever get. iPhones are ...Read on
Flynn

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    Smartphone contract purchase

    I recently switched to a new phone contract with Metrofone after feeling let down by my old provider. I've had five contracts over the years, some lasting a decade, and each time they promised me great deals as a loyal customer but never delivered. So, I checked out the reviews on Trustpilot and decided to take a chance on Metrofone. And boy, was I pleasantly surprised! The deal they offered me was fantastic. I've already told all my family about them, and I'll definitely be going back when my other contracts are up. By the way, trying to get a PAC code from my previous provider was a total nightmare - I spent over an hour on the phone and they even called me back the next day. Utterly ridiculous!


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    PAC code transfer, competitive cost, fast delivery, satisfied customer

    I was really happy with how easy it was to transfer my PAC code when I signed up for my contract online. It saved me a load of bother and time, which I was really grateful for. The price of the contract was actually really good value compared to others, and I felt like I was getting my money's worth. Also, my new device arrived super quickly, which was a nice surprise. All in all, I'm really pleased with the service and would definitely suggest it to others.


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    Mobile phone

    I was really happy with the service I got from this company. Ordering was a breeze and I liked how quickly they responded to my application. Even though my credit wasn't perfect, they still accepted me for the phone contract I wanted, which was a weight off my shoulders. It's nice to see they're willing to give people a chance. All in all, I had a good time dealing with this company and would definitely tell others to check them out.


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    Quick delivery, excellent customer service

    I was really pleased with how fast my phone and pay monthly sim card were delivered. It even came earlier than they said, and I was kept in the loop every step of the way. The customer service was top-notch and went above and beyond what I expected. I was really impressed by the good prices and the great service. I've already told my friends and family about this company because I think they're better than other similar providers.


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    Got accepted for a phone contract

    Oh my gosh! I can't believe it! I got turned down by all those other phone companies, but then I gave this one a go and they actually said yes! Now I've got a brand new phone and I'm absolutely delighted. Hooray!


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    Quick iPhone delivery

    This place is amazing when it comes to phone companies. I ordered my iPhone at 8pm and it arrived the next morning at 10am, SIM card already in the box and ready to go. I even managed to transfer my PAC code on the same day as delivery. The service is absolutely top-notch.


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    New iPhone purchase

    I just got myself a new smartphone and I have to say, I was really impressed with the service I got. The whole thing went so smoothly - from looking through the website to actually making the order. Then, bang on time the next day, my phone turned up, all nicely wrapped and sealed. It was a nice touch. I didn't have any trouble at all and the price was good too. I'll definitely be using this service again in the future.


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    Mobile phone delivery

    I ordered a mobile phone recently and I was really happy with the service I got. The whole process went smoothly and everything was efficient. I was especially impressed with how the company dealt with a delivery problem I had. Even though my old family address was causing issues and the people there weren't reliable, the staff made it simple for me to change the delivery and made sure my order got to me in the end.


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    Quick and efficient phone purchase with next day delivery

    I recently bought a phone from this company and I have to say, I was really impressed with their service. The ordering process was so quick and efficient, and my phone arrived the very next day. They have a variety of plans at really affordable prices, which made it super easy for me to find one that was perfect for what I needed. Overall, I'm really happy with my experience with this company.


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    best deals ever

    i recently bought iPhone from here and that was one of the best deal i can ever get. iPhones are expensive and its very important to understand all terms and condition before buying from an online shop. MetroFone is the coolest website i ever cam across.they have lots of options, deals and also give hundred percent trust on their each and every product which is really good.

    I think this website may be a scam. They cancelled my order and told me to send them copies of bank statements, utility bills and Passport ID and are now not responding to my calls or emails. They've had me waiting a week now without letting me know what's happening despite being told they are pushing my order through. Complete waste of time and now I have to start over again and look elsewhere.
    They then contacted me after this review to make it look like they were dealing with the issue and told me I would get a confirmation of the order in 15 minutes. I Then had to ring again 1 hour later as I still had no confirmation, at which point I was assured it was happening "right now" and that I would recieve my phone the next day. The next morning still no confirmation so I rang up again, to be told I had to ring their other number and place a new order. I was assured this had all gone through fine, until a few hours later I recieved another email telling me the order had been cancelled again. This is by far the worst company I have ever dealt with. All they have done is got me to provide all of my bank details and credit information whilst giving me no phone and wasting my time for a week! Clearly a scam!

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    Sony handset on Vodafone

    These people really are top-notch in the mobile phone market. They've got some fantastic deals, a website that's easy to use, and a checkout and delivery process that runs like a dream. I recently snagged a lovely Sony phone on Vodafone at a bargain price. I can't recommend them enough, and I'll definitely be coming back for more in the future.


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    Mobile phone order for elderly father

    I recently ordered a mobile phone for my elderly dad who struggles with technology. They said it would arrive on a certain date, but it never showed up. Then three days later, they told us they cancelled the order for security reasons, without saying why. I reckon it might be because I used my laptop to make the order for him. It's annoying to have to go through the whole thing again without a proper explanation from them.


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    Helpful customer service

    The other day, I was on the phone with this really lovely chap from the phone company, and our call got disconnected. Can you believe it? He called me back really quickly and answered all my questions. He was so friendly and made sure I had all the information I needed. A big thumbs up to that guy!


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    Excellent service and fast delivery

    I recently bought something from this company and I was really impressed with the service I got. Ordering was quick and simple, and my order arrived super fast. I'd definitely recommend this company to anyone after a reliable and efficient service.


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    Phone deal

    I recently got a phone deal from this company and I have to say, I was really impressed with the service. It was quick and efficient, and I was really pleased with the deal they offered. The phone was exactly the model that my husband was after, so we're both happy customers.


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    Contract phone application declined for security reasons, asked to send proof of identity

    I applied for a contract phone recently, but got rejected for security reasons, even though I passed the credit check. They wanted me to provide proof of identity, bank statements, a driving licence, and a utility bill. It's annoying to have to wait for them to get back to me just to get a phone.


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    Quick delivery

    I ordered something on a Saturday, thinking it would arrive by Tuesday, but it actually came on Monday! I was really impressed by how fast the delivery was. Big thanks to Michael for sorting out my number retention query before I made the order. Great job to the whole team at Metrofone.


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    Upgraded my wife's phone

    I found a great deal on my wife's new phone online. They had loads of options to choose from and it arrived super quickly on Monday after ordering it on Saturday. I simply had to put in the sim card and boom, new phone for the wife! I'll definitely be returning in a month or two to get one for my daughter too!


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    Quick delivery, great price

    I was really pleased with how fast my new phone arrived - ordered it one day and it arrived the next! Everything went really smoothly too, no issues at all. The price was spot on as well, got a really good bargain. I'd definitely recommend this service to anyone in need of a new phone.


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