Tecobuy - Overall Rating based on 30 reviews

57% Would buy here again



Featured Reviews

Most relevant positive review

  2024-04-23
Two lenses
I bought a couple of lenses from this company not long ago and it was a bit hit and miss. I manag...Read on
Elliot Davis

Most relevant negative review

  2024-05-21
£300 games console
I bought a games console for £300 from this shop, and it was a nightmare. They said it was delive...Read on
Karl Clarke

Review with most votes

  2020-11-24
Ipad 10.2 Rose Gold 32Gb 2020
They are a real company but their communication and customer feedback is bordering on non-existan...Read on
Andrew Fordyce

Reviews (30)

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    Camera

    I bought this top-notch camera from this company thinking I was getting a good bargain, only to realise later that the company wasn't UK-based. When it came to delivery, I got quite a shock. I made my order ages ago and was informed it was on its way, but I'm still waiting for it. The lack of communication from the company is disappointing, especially as I need this camera for work. I've had to delay important projects while waiting for this delivery that never seems to end. This has definitely been the slowest and most frustrating delivery experience I've ever had, and I wouldn't use this company again in the future.


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    Smartwatch Watch Purchase

    I bought a smartwatch from this store not long ago, and let me tell you, I was so let down! The watch didn't have the UK region, so Samsung Pay wouldn't work, and it kept saying my cards were no good. They only had regions for Egypt, Bahrain, and the UAE. When I switched on the watch, it was just awful! I'm going to report this to UK trading standards because products ought to be suitable for use, and this company shouldn't be selling to UK customers at UK prices if all the features aren't there.


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    £300 games console

    I bought a games console for £300 from this shop, and it was a nightmare. They said it was delivered, but it never actually reached me. When I contacted customer service, they made me fill in forms many times, but still didn't give me a refund. After being ignored for weeks, they said it was too late and I had to deal with the courier myself. It's not fair, as it's the shop's responsibility for non-delivery. My kids saved up for this, and now it's like the money disappeared. They're con artists who have put us in a tricky spot.


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    Smartphone

    I made a mistake by ordering a smartphone online without realising it was from a company overseas. It's been three months since I placed my order and the phone still hasn't arrived. Despite asking for a refund several times, all I get is a standard reply thanking me for my patience and saying they're looking into the problem with their delivery company. After reading other reviews, it seems like lots of people have had this issue with the same company. I'd recommend avoiding them unless you're happy to waste your money and get nothing in return.


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    Dyson Airwrap

    What a complete disaster it was ordering from this company! I thought it would be a nice birthday present for my partner to get a Dyson Airwrap, but it turned into a nightmare when I realised they had sent me a fake one. I tried to cancel the order before it was sent out, but they still went ahead and gave me a shipping number. Supposedly, the order arrived in 3 days, but instead of the Airwrap, there was a block of concrete in the box! It's unbelievable how bold this company is. They seem to have disappeared and are not responding to any messages. It's best to avoid these scammers at all costs.


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    Two lenses

    I bought a couple of lenses from this company not long ago and it was a bit hit and miss. I managed to get a good deal on them, which was great, but the delivery was a bit of a letdown. The tracking info they gave me was all over the place and it seemed like they didn't really know what they had in stock. Despite all that, the lenses turned up in perfect condition after a few weeks. I might order from them again in the future, especially if I go for the insured delivery and pay with PayPal.


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    Laptop purchase

    The price was alright, but I'm really let down with the service I got. It's been more than three weeks since I ordered my laptop, and I still haven't received it. The delivery has been dragging on forever, and the tracking details from the courier are just not reliable. Plus, I'm a bit suspicious about the website - they say they're in the UK but it looks like they're actually in China. I'm starting to wonder if the product I bought is even real. All in all, I'm feeling doubtful and annoyed about my experience with Tecobuy.


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    Speaker purchase

    I recently bought some speakers from an online store. At first, I wasn't too sure about ordering online, but I decided to go for it. I paid a bit extra for the tracking service, but it was totally worth it. It took around three weeks for the delivery to arrive, which seemed a bit long, but considering how far it had to travel, it wasn't too bad. The speakers got to the UK quicker than I thought, which was a nice surprise. In the end, I was happy with my purchase and would definitely think about ordering from them again. The service was quick and the communication was great.


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    Camera lens purchase

    I bought a camera lens from Tecobuy and it arrived in perfect condition, all shiny and new in its box. I got a really good deal on it too, couldn't beat the price, not even if I went hunting for a second-hand one. The only thing that got me a little worried was that there was no warranty included, which got me thinking it might be a dodgy grey import. Still, I'm pretty chuffed with my purchase and wouldn't think twice about buying from Tecobuy again.

    A little tip for you guys - if you're worried about paying all at once, maybe link your credit card to PayPal and go through that for some extra protection. All in all, my time with Tecobuy was fab - top service, top price, top product. Cheers!


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    Samsung A52 5G

    I recently bought a Samsung A52 5G from Tecobuy and to be honest, it was a bit of a nightmare. The phone took ages to show up, and when it finally did, I had a whole bunch of issues. The signal was weak, the Bluetooth kept cutting out, and even though I was in a 5G area, the symbol never popped up on my phone. It was super annoying, to say the least.


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    Dyson hair straighteners and Apple AirPods Pro

    My mum absolutely loves the hair straighteners I got her from this website! They arrived super fast, but the tracking link didn't actually work. The straighteners even came with a UK plug, which was a pleasant surprise. This is the second time I've bought something from here - I got some AirPods last year and they were excellent as well.


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    Smartphone purchase

    I bought a smartphone from Tecobuy and it came from Hong Kong. The packaging was a bit lacking in protection, just a bit of bubble wrap. However, the phone arrived safe and sound, matching what I ordered. I did struggle a bit at first to switch the phone to English because there wasn't any instructions, but I eventually sorted it out. At first, the battery was draining quite fast but after a few days, it settled. Overall, I'm pretty impressed with the phone, especially since it's no longer on their website. It's a shame that Samsung only gives a charging cable with the phone at this price.


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    iPhone purchase

    Well, let me start by explaining how it all began. I had this idea to purchase some really awesome stuff, you know? When I placed the order, it seemed to take ages to actually arrive. It went from one place to another and I couldn't even track it properly. But, when it eventually made its way to me, everything was fine. I ended up getting three iPhones and they were all in great condition. However, now they don't deliver to the UK anymore due to some complaints. Oh well, what can you do?


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    I bought something cool

    I recently purchased something really cool from Tecobuy, and I have to admit, I was pretty worried at first because I had heard some negative things about them. But it turned out great! I received regular updates about my order and it arrived in just 10 days through Hermes. The delivery folks were really friendly too. I'll definitely be shopping with them again in the future.


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    I bought an add-on camera

    So, yeah, I bought this really cool add-on camera from Tecobuy because I wanted to upgrade my security system and all that. At first, I was thinking, "OMG, where is my package???" but then after 11 days, it arrived safe and sound. The camera works brilliantly with no problems at all. And the price was definitely worth it, I would definitely buy from Tecobuy again!


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    Apple Pencil

    I recently bought an Apple Pencil from this online shop. It arrived quite quickly, but the delivery took longer than I thought because it came all the way from China. The tracking details were a bit confusing, and the UK delivery person couldn't figure out who sent it, which made me a bit unsure if my order was right. However, when the Apple Pencil finally arrived, I was glad to see that it was a genuine product and cheaper than in other shops. All in all, I'm happy with my purchase from this online store.


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    Samsung Galaxy S21 256GB purchase

    I was a bit unsure at first because of the cheap prices and bad reviews, but I took a gamble and bought a Samsung Galaxy S21 256GB from Tecobuy. The tracking number didn't work, making me even more doubtful, especially as I didn't get the insurance. But to my shock, the phone arrived yesterday with DPD and it was all good. I'm really pleased with my new purchase. Despite the bad reviews, I might give Tecobuy another go next time.


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    Airpods purchase

    I recently bought a pair of Airpods from Tecobuy and I have to say, I was really impressed with the great value for money. The price was so much lower than other shops that I just had to buy them. I was a bit worried at first because they didn't give much tracking info, but my Airpods arrived in perfect condition and I absolutely love them. I've been using them all the time and the sound quality is top-notch. I was so happy with them that I wanted to get another pair as a spare, but it looks like Tecobuy doesn't deliver to the UK anymore due to some issues. It's a bit of a letdown because I was hoping to buy more from them in the future.


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    Camera lenses

    I really enjoy purchasing camera lenses from Tecobuy. They come really quickly with no issues at all. I live in Northern Ireland and my orders usually arrive within 7 days, even during Covid times! They always keep me informed about my order status and provide tracking information. I would definitely recommend them!


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    Smartphone purchase

    I recently bought a smartphone from Tecobuy and was happy to see it was a really good price, much cheaper than anywhere else in the UK. It took about 10 working days for the phone to turn up, but the savings made it worth the wait. However, I had some stress during the delivery as the shipping tracking didn't work for me. I decided to pay an extra £5 for insurance, but later on, I found out I was already protected by using my credit card for payment. In the end, the phone was just what I expected and I was pleased with the whole experience.