The House of Bruar Reviews

: 20

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85% Would buy here again

Most relevant positive review

  2024-06-02
Awesome experience
Wow, I can't believe how easy it was to order! The delivery arrived so quickly, like lightni...Read on
Joseph

Most relevant negative review

  2024-04-15
Shoes and jeans
I was really disappointed with my recent buy from The House of Bruar. The shoes and jeans I got j...Read on
phoebe

Review with most votes

  2021-09-08
Harris tweed Trousers and Jack
I just got my delivery from HOB - all the way from UK to Melbourne, Australia. Both are superb. I...Read on
Henry Liauw

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    Awesome experience

    Wow, I can't believe how easy it was to order! The delivery arrived so quickly, like lightning speed! The package was really well wrapped up. The item I bought was amazing quality and such a good price. My dad was absolutely thrilled with his gift.


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    Clothing purchase

    I just wanted to share my recent experience as a customer at The House of Bruar. I have to say, I was really impressed with the quality of the clothes I bought. They have such a great range of styles to choose from, there's something for everyone. The staff were so friendly and really knew their stuff, they helped me out a lot. The whole shopping trip was hassle-free and enjoyable, it made me feel like a valued customer. Thanks a lot to The House of Bruar for saving the day when I needed it and actually making clothes shopping a fun experience again.


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    Luxurious cashmere scarf

    I stumbled upon the most amazing cashmere scarf at this great shop. I've been shopping there for years and I just love their top-notch products. The staff on the phone were so helpful, and ordering online was super easy. The House of Bruar always manages to impress me with their outstanding customer service and high-quality products.


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    Top quality plain trousers and jeans

    I really love the selection of trousers and jeans at The House of Bruar. Their clothes are such good quality and reliable. The customer service there is always amazing, they make shopping stress-free and enjoyable. I especially like how they help me find trousers that fit perfectly.


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    Quick delivery and well packaged items, high quality products

    I just wanted to say that I made a purchase from your company recently and I was really impressed with the service I got. My order came quickly and was packaged really well, showing that you take care in making sure everything gets to me in good condition. The letter introducing the company was a nice extra touch and made me feel more connected to the brand. The service was straightforward which made ordering easy and stress-free. The products I bought were even better quality than I expected and I am so happy with my purchase.


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    Dress

    I bought a dress from this shop not long ago and I must say, I was pretty happy with how everything went. The dress was really nice and it got to me quickly. But, I was a bit let down when I saw that it was really creased when I unpacked it, as it didn't seem to be packed properly. Also, it was annoying that there weren't any return instructions on the back of the bill like they said there would be.


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    Trainers purchase

    When I popped into the shop back in May, I picked up a pair of trainers that I've worn loads, so I thought it was time for another set. I was chuffed to see I could grab them in a different colour. The trainers are top quality, and I've really been pleased with all my buys from your store.


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    Telephone order purchase

    Ordering over the phone from this store was really easy, thanks to their super helpful customer service team. They had all the info I needed to feel good about my purchase. I love buying through customer service because they always give me a great experience and helpful advice. I've never had to return anything I've bought from them, which shows how good their products and service are. I'm a very happy customer who keeps coming back to this place.


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    Shoes and jeans

    I was really disappointed with my recent buy from The House of Bruar. The shoes and jeans I got just didn't fit as nice as the ones I've bought before, and the quality wasn't up to scratch. I was hoping for better from this shop, but sadly, it was a bit of a letdown.


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    Cardigan with pretty buttons

    I recently bought a really cute cardigan with the most lovely buttons. It's made of super soft lambswool, but unfortunately two of the buttonholes weren't properly finished. It's not a huge issue, just a little irritating. Besides that, I'm really pleased with my new cardigan!


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    Raglan sleeve tweed coat in lovat/brown, small size

    After waiting on the list for the third time, I finally got my hands on the Raglan sleeve tweed coat in lovat/brown, size small. As a 41inch chest, it fit perfectly with or without a jacket. Surprisingly, the sizing runs a bit large, with a small actually being 42inch, and some even 44inch. The main problem I had was that the small size sells out fast, and the restock emails come in at 4am. It would be much handier if there was an option to reserve a coat for the next batch. Despite these hurdles, the coat was definitely worth the wait, giving off a stylish and flexible look that's great for both casual and formal events.


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    Red cardigan

    I really love this red cardigan, it fits perfectly and looks great on. It did arrive a bit later than I hoped because of some delivery delays, which was quite annoying. But I have to say, the quality of the cardigan definitely made up for the wait.


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    Skirt

    I bought a skirt from this shop recently and I have to say, I was really impressed with the whole thing. Ordering it was easy and there were no problems, and the payment went through without any issues. It arrived quickly, and I got my skirt in record time. The quality of it was fantastic, and I'm really pleased with what I got. Overall, I had a really good shopping experience here and I would definitely suggest it to others. Thanks for the great service!


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    Cashmere knit jumper

    The House of Bruar really know how to deliver top-notch quality in their products. I got myself a cashmere jumper from them recently and I was blown away by the amazing quality, choice of colours, and range of sizes. The material is so soft and luxurious, and the fit is just right. You can tell they put a lot of effort and attention into making this garment.


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    Elasticated waist trousers

    The elasticated waist trousers I got from The House of Bruar arrived earlier than expected. They fit really well and are a breeze to put on and take off. They look like proper jeans, giving my outfits a bit of a smart touch. When I tried on the green ones, I was so pleased that I ended up getting the blue and denim ones too. The material quality is top-notch, and they are super comfy. I would definitely suggest these trousers to anyone looking for a stylish and comfy option for everyday wear.


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    Jacket too big

    I purchased a jacket from this site, but it turned out to be too large so I had to return it. The description mentioned it was a relaxed fit, but it looked more fitted in the photos. The postage fees are quite high, there's no option for collection, and they charge for returns, all of which adds up to make it quite pricey.


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    Lightweight package delivery

    Ordering was super easy, the website was a breeze to use, and checking out was quick and simple. The item arrived quickly and in perfect condition, just as it was described. What I loved most was that the packaging was lightweight, so it slipped easily through the letterbox.


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    High-quality clothing

    I recently bought some really nice clothes from this shop and I have to say, I am really impressed with the service and the clothes themselves. The staff are super friendly and always happy to help with any questions or requests I have. They always answer the phone quickly and never rush me off the line. There's a great selection of clothes to choose from, which is awesome. Maybe it would be even better if they gave more info about the fabric used in each item though, as sometimes it's a bit unclear in the descriptions. The prices are good for the quality of the clothes, and the returns policy is really easy to follow. The customer service team sorted out any problems I had really quickly. All in all, I'm really pleased with the quality of the clothes and the service from this company.


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    Skirt too small, thin material, creased

    I was really disappointed with my recent purchase from The House of Bruar. I ordered a skirt in size medium, but when it arrived, it was way too small for me. And to top it off, the material was annoyingly thin, and the skirt was all creased when it arrived. Definitely not what I was expecting from a high-end store. I had to send the skirt back, and I won't be buying from there again.


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    Harris tweed Trousers and Jacket

    I just got my delivery from HOB - all the way from UK to Melbourne, Australia. Both are superb. I knew i have to have the trousers altered...so thats fine- loved the material and colour. As for the jacket at size 38....wow fits like a dream....no alteration required....simply phenomenal. This is my second purchase from house of bruar for their attire and i was very happy with their service and quality of apparel . Couldn't be happier to say the least.

    Henry L , Australia


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