The Luxury Closet Reviews
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Luxury items purchase
The Luxury Closet is a spot where you can find all sorts of luxury items at fab prices, perfect for snagging some designer goodies on a budget. The return policy is clear and simple, which gives you peace of mind when shopping – if something isn't quite right, sending it back is no hassle. And don't forget about the TLC cash scheme and the ace special deals they run regularly to sweeten the deal. That said, the customer service could do with a bit of a boost, especially when it comes to the "make an offer" feature. I've found that lots of my offers get rejected or just ignored, even when they're fair. My personal experience on the site has been that most of my offers end up being turned down or not even acknowledged.
Previous purchases of luxury items
I've been a customer of The Luxury Closet for a while now, and I have to say, their service and quality are top-notch. Every time I buy something from them, it's even better than I expected in terms of authenticity and condition. They take great care with the packaging, making sure my items arrive safe and sound. I've never been let down with any of my orders, and whenever I've had questions or concerns, the customer service team has been super helpful and quick to respond. I'll definitely keep relying on The Luxury Closet for my luxury purchases in the future.
Designer dress
I bought a designer dress from The Luxury Closet recently and I have to say, I was really impressed with the whole thing. The listing for the dress was super detailed, with exact measurements that really helped me decide. It showed me that the seller was professional and really cared about providing a good service. The ordering and delivery process was smooth too. The seller shipped my dress quickly and I got it on time. The fast shipping and tracking made the whole experience even better. Overall, shopping with The Luxury Closet was easy and really great.
Purchased handbag, quick, easy, hassle-free, pristine condition, Louis Vuitton dust bag included.
After reading some great reviews, I decided to finally buy a handbag that I've been hunting for ages. The whole buying process went really smoothly and was stress-free. The website said the handbag was in good condition, but when it arrived, it was in perfect condition - it looked brand new. I was also happy to see that they included a Louis Vuitton dust bag with my purchase. My first time buying from The Luxury Closet was a great experience and I'm excited to shop with them again in the future. It was just fantastic all around.
Stunning bag, swift communication
My experience with The Luxury Closet was absolutely amazing. I bought this gorgeous bag and everything went so smoothly. There was a slight hiccup with customs needing more info, but when I contacted them, they got back to me straight away and sorted it out. The bag arrived and it was just as beautiful as it looked on the website. The quality was even better than I expected and I am so pleased with my purchase.
Misleading shipping information
I was quite disappointed with my order from The Luxury Closet. I didn't realise they were shipping from the UAE until DHL got in touch about extra customs fees. I tried to halt the shipment while it was still in the UAE, but The Luxury Closet wasn't very helpful and seemed to ignore my requests. In the end, I had to take matters into my own hands by getting in touch with PayPal to secure a refund. I'd recommend others to be careful when dealing with this company.
Discovering a hidden gem
I came across this website not long ago, and I have to say, I'm really impressed with the quality of products and services they offer. It can be a bit tricky to find stuff in your size, but the customer service is top-notch. The website is like a goldmine of fancy things just waiting to be found, and it's a dream for anyone who loves fashion. I can't wait to uncover more hidden gems in the future, even if my husband doesn't quite get why I'm suddenly so into luxury fashion.
Excellent post-purchase service
I recently bought something from The Luxury Closet and I have to say, I was really impressed by the customer service I got. The staff were really attentive and helpful, they really went out of their way to answer any questions I had. However, I have to admit that the prices were a bit steep for my liking and there wasn't much room for negotiation. But even so, I did enjoy the whole experience and would definitely suggest their service to anyone looking to splurge on luxury items.
Cool bag
I recently purchased a really awesome bag from an online shop and I was so stoked to receive it. My best friend gave me a referral code to use, but unfortunately, it didn't work, which was a bit disappointing. I reached out to them via WhatsApp, but I haven't heard back from them yet. Once I finally receive my bag, I'll update my review and hopefully, it'll be a big thumbs up! 👍
Luxury handbag
I just bought a fancy handbag from The Luxury Closet and I have to say, I was really impressed with the service. The customer support team was fantastic, answering all my questions quickly and professionally. They really did a great job in handling everything. The whole process, from ordering to getting the handbag delivered, went really well. I felt like a special customer from start to finish.
Second purchase, amazing finds
Oh my goodness, I'm so excited! I just ordered something from this website for the second time, and it was amazing. I found some really cool stuff for such great prices. The delivery was incredibly fast, and I didn't have to pay any extra fees. I'm thrilled with my purchases!
New clothes
I absolutely adore shopping at this place! Whenever I need assistance, the staff members are incredibly friendly and always help me find exactly what I'm looking for. Their store is just fantastic and I always manage to find something I fancy. Plus, when I place orders, they arrive super quickly which is just brilliant.
Gucci items sold at low prices
I completely agree with the customer who left the review below about their experience with The Luxury Closet. I had a similar situation when I sold some of my Gucci items back in 2020, and the prices dropped way too low after some time. It was really disappointing because my Gucci briefcase, which was in really good condition, ended up being sold for under 700aed, even though I believed it was worth much more. I started to wonder if they resell the items somewhere else for a profit, as the prices they offered were quite shocking. The most frustrating part was when my LV loafers, which I paid over 2.5k for, were sold for only 700aed. I tried to get in touch with them, but they blamed me for not checking the prices regularly. It was really annoying because the value of my bags decreased a lot, and I feel like I lost a great deal of money. I haven't used their services again because I don't think they offer fair prices for items in good condition. I wish they would be more upfront about their pricing policies and show more consideration towards their customers who trusted them with their luxury items.
Gucci Snakeskin Bag
I was really annoyed with The Luxury Closet recently. I've been a loyal customer for four whole years and I keep having problems with my orders. It's just not fair. One time I bought a Dolce and Gabbana bag but they cancelled the order because of a voucher glitch and then someone else got it! Can you believe it? Then they cancelled my Hermes belt because they changed the price and relisted it for more money without even letting me know. And today, I missed out on a Gucci Snakeskin bag even though they said I could make an offer. I was constantly checking, but they didn't even give me a chance to reply when the seller accepted. I didn't get any email or text about it. It's so frustrating. I ended up returning another item out of sheer aggravation. The Luxury Closet is really just wasting my time and causing me a lot of stress. I think it's best to avoid the 'Make an Offer' button and the wishlist feature, they're completely pointless here.
Shoes purchase
I bought some really nice shoes online, but when they came, they didn't fit properly. So, I had to send them back, but when I got my money back, it was much less than what I had paid for the shoes. I was really gutted by the whole situation.
Super cool sneakers
My new trainers are proper awesome! I absolutely love them, they look well cool. The website was dead easy to use and the customer service was really helpful when I needed it. I'll definitely be telling all my mates about this place because it's just fantastic!
White Leather Shoulder Bag
I bought a white leather shoulder bag from The Luxury Closet not long ago, but I have to say, the whole experience was pretty disappointing. I've been trying to get in touch with customer service several times now to find out what's going on with my order, but all I've gotten is radio silence. It's been really frustrating and I'm starting to get pretty fed up with not knowing anything about my purchase.
Bad experience, no response, lost item
I had a terrible time shopping here. I did everything they asked when selling my item, but I couldn't agree to the new price they offered. I tried to get in touch with them several times, but they never got back to me. It took them a whole month to even talk to me about returning my item. I wouldn't suggest selling through them unless you're okay with potentially losing your item. They kept promising to assist, but in the end, they did nothing at all.
Luxurious purchases
I love shopping for luxury items, and I've found The Luxury Closet to be top-notch. The products are always high-quality and authentic, just as described on the website. The team is super helpful and always quick to answer any questions I have. The prices are fair for luxury goods, and my orders always arrive promptly within a few days.
