The Luxury Closet - Overall Rating based on 23 reviews

78% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-03
Stunning bag, swift communicat
My experience with The Luxury Closet was absolutely amazing. I bought this gorgeous bag and every...Read on
O. Evans

Most relevant negative review

  2024-05-27
Misleading shipping informatio
I was quite disappointed with my order from The Luxury Closet. I didn't realise they were sh...Read on
Reynolds

Review with most votes

  2024-02-15
Designer dress
I bought a designer dress from The Luxury Closet recently and I have to say, I was really impress...Read on
Kirsten

Reviews (23)

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    Would buy here again
    Overall

    Coupons used but ended up paying extra for custom duties

    I was really chuffed to find some top-notch deals on The Luxury Closet and even managed to use some coupons to make my purchase even cheaper. But, my excitement soon turned into a right bummer when the package arrived and I was hit with a 90 € customs duty fee. This extra cost really bumped up the total bill, taking the shine off the whole shopping experience for me.


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    Would buy here again
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    Luxury items purchase

    The Luxury Closet is a spot where you can find all sorts of luxury items at fab prices, perfect for snagging some designer goodies on a budget. The return policy is clear and simple, which gives you peace of mind when shopping – if something isn't quite right, sending it back is no hassle. And don't forget about the TLC cash scheme and the ace special deals they run regularly to sweeten the deal. That said, the customer service could do with a bit of a boost, especially when it comes to the "make an offer" feature. I've found that lots of my offers get rejected or just ignored, even when they're fair. My personal experience on the site has been that most of my offers end up being turned down or not even acknowledged.


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    Would buy here again
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    Positive experience

    I absolutely adore shopping on this website. This was my third time buying something, and yet again, I am so impressed by the quality of the products and the service overall. I did have to return one item, but it was such an easy and hassle-free process. I can't wait to shop here again in the future!