The Luxury Closet31 reviews
This score is based on 31 genuine reviews submitted via BritainReviews since 2024.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.White Leather Shoulder Bag
I bought a white leather shoulder bag from The Luxury Closet not long ago, but I have to say, the whole experience was pretty disappointing. I've been trying to get in touch with customer service several times now to find out what's going on with my order, but all I've gotten is radio silence. It's been really frustrating and I'm starting to get pretty fed up with not knowing anything about my purchase.
Bad experience, no response, lost item
I had a terrible time shopping here. I did everything they asked when selling my item, but I couldn't agree to the new price they offered. I tried to get in touch with them several times, but they never got back to me. It took them a whole month to even talk to me about returning my item. I wouldn't suggest selling through them unless you're okay with potentially losing your item. They kept promising to assist, but in the end, they did nothing at all.
Previous purchases of luxury items
I've been a customer of The Luxury Closet for a while now, and I have to say, their service and quality are top-notch. Every time I buy something from them, it's even better than I expected in terms of authenticity and condition. They take great care with the packaging, making sure my items arrive safe and sound. I've never been let down with any of my orders, and whenever I've had questions or concerns, the customer service team has been super helpful and quick to respond. I'll definitely keep relying on The Luxury Closet for my luxury purchases in the future.
Discovering a hidden gem
I came across this website not long ago, and I have to say, I'm really impressed with the quality of products and services they offer. It can be a bit tricky to find stuff in your size, but the customer service is top-notch. The website is like a goldmine of fancy things just waiting to be found, and it's a dream for anyone who loves fashion. I can't wait to uncover more hidden gems in the future, even if my husband doesn't quite get why I'm suddenly so into luxury fashion.
Designer dress
I bought a designer dress from The Luxury Closet recently and I have to say, I was really impressed with the whole thing. The listing for the dress was super detailed, with exact measurements that really helped me decide. It showed me that the seller was professional and really cared about providing a good service. The ordering and delivery process was smooth too. The seller shipped my dress quickly and I got it on time. The fast shipping and tracking made the whole experience even better. Overall, shopping with The Luxury Closet was easy and really great.
Luxurious purchases
I love shopping for luxury items, and I've found The Luxury Closet to be top-notch. The products are always high-quality and authentic, just as described on the website. The team is super helpful and always quick to answer any questions I have. The prices are fair for luxury goods, and my orders always arrive promptly within a few days.
Chanel bag at an incredible price
You know what, this place is a real find for anyone who loves luxury fashion! I just bought a gorgeous Chanel bag from The Luxury Closet and I'm over the moon with my purchase. The bag was in perfect condition and the price was ridiculously low compared to other places.
Product exceeded expectations
I just wanted to say that the product I bought from your website was amazing! It totally blew me away and I couldn't be happier with it. The item was exactly what I expected and the quality was excellent. I've had so many compliments on it already.
Coupons used but ended up paying extra for custom duties
I was really chuffed to find some top-notch deals on The Luxury Closet and even managed to use some coupons to make my purchase even cheaper. But, my excitement soon turned into a right bummer when the package arrived and I was hit with a 90 € customs duty fee. This extra cost really bumped up the total bill, taking the shine off the whole shopping experience for me.
Luxury items purchase
The Luxury Closet is a spot where you can find all sorts of luxury items at fab prices, perfect for snagging some designer goodies on a budget. The return policy is clear and simple, which gives you peace of mind when shopping – if something isn't quite right, sending it back is no hassle. And don't forget about the TLC cash scheme and the ace special deals they run regularly to sweeten the deal. That said, the customer service could do with a bit of a boost, especially when it comes to the "make an offer" feature. I've found that lots of my offers get rejected or just ignored, even when they're fair. My personal experience on the site has been that most of my offers end up being turned down or not even acknowledged.
Positive experience
I absolutely adore shopping on this website. This was my third time buying something, and yet again, I am so impressed by the quality of the products and the service overall. I did have to return one item, but it was such an easy and hassle-free process. I can't wait to shop here again in the future!
About The Luxury Closet
The concept of an online boutique is truly revolutionary, as it has completely transformed the way we shop and conduct business. For those who enjoy window shopping, there is nothing quite like it. With features like fitting assistance, dress suggestions, chat support, and even online trial rooms, online shopping offers a three-dimensional experience without the hassles of traffic jams. Shopping at an online boutique allows customers to easily browse and select items from the comfort of their homes, eliminating the need to visit multiple stores in person. This convenient platform provides access to a wide range of fashion products from various stores simultaneously. If one store doesn't have what you desire, you can simply check others for the items on your wishlist. The online boutique concept also benefits individuals of all ages, including those with disabilities, by providing a hassle-free shopping experience. By shopping online, you can save both time and gas usually spent traveling between stores, dealing with traffic, and waiting in long queues. One such platform that truly understands the value of online boutiques is The Luxury Closet, which specializes in offering new and preloved luxury items. Keep reading for unbiased reviews of The Luxury Closet.
About The Luxury Closet
Established in 2011, The Luxury Closet is an online boutique that focuses on offering both new and pre-loved products such as clothing, bags, jewelry, and watches. The Luxury Closet boasts partnerships with renowned luxury brands including Chanel, Tom Ford, Louis Vuitton, Hermès, Dior, Bvlgari, Saint Laurent Paris, Fendi, Alexander McQueen, Van Cleef and Arpels, Cartier, Rolex, and many more. The company is backed by top VCs in the region who are supporting their growth in the market. They offer an extensive collection of over 16,000 products.
Products and Services of The Luxury Closet
Some of the products available at The Luxury Closet include bags, gowns, t-shirts, sleeveless tops, jeans, jackets, skirts, shirts, jumpsuits, heels, sneakers, flats, slippers, watches, rings, earrings, necklaces, chains, bangles, chokers, sunglasses, scarves, briefcases, backpacks, crossbody bags, wallets, belt bags, satchel bags, canvas, belts, ties, cufflinks, sweaters, polos, hoodies, and more. Customers can access their privacy policy, refund policy, terms of use, FAQs, and other support services on their website.
Feedback for The Luxury Closet
If you've purchased fashion items from The Luxury Closet, we'd like to hear about your experience. Did they offer a diverse range of fashion products as promised? Were the luxury products up to your expectations? Did you feel that you received value for your money? How was the order delivery time? Did you find their customer service satisfactory? Feel free to share any suggestions on how the company can enhance its products and services for the ultimate shopping experience. Your feedback will not only benefit the company but also help potential customers make informed choices. We look forward to hearing from you!
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Contact Information
Novotel Dubai AI Barsha, API Trio Tower 901
- Dubai
United Kingdom
Categories The Luxury Closet
Online shopping | Fashion Reviews & Experiences
Page Statistics
Last update: November 2025
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Review with most votes
Coupons used but ended up payi
I was really chuffed to find some top-notch deals on The Luxury Closet and even managed to use some coupons to make my purchase even cheaper. But, my excitement soon turned into... Read onBy: Daisy