Time For Paws - Overall Rating based on 23 reviews

42% Would buy here again



Featured Reviews

Most relevant positive review

  2024-05-04
Dog food purchase
I recently bought dog food from this company and at first, I was a bit worried after reading some...Read on
ken

Most relevant negative review

  2024-04-17
Dog food purchase
I bought some dog food from this company recently, but I never got my order. I tried getting in t...Read on
K. Richards

Review with most votes

  2019-03-07
I DONT KNOW ABOUT OTHERS BUT M
I own a dog, she is seriously cute but i was new so i dont know how to take care of her. Actually...Read on
Vicky Sharma

Reviews (23)

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    Dog food purchase

    I bought some dog food from this company the other day and honestly, I've been pretty let down by the whole experience. I got an email saying my order had been sent out, but it's been a week now and Yodel's tracking still says it's not left the sender. I tried emailing the company, but they never got back to me. It's really annoying not being able to get in touch with anyone for help. I'd say steer clear of this company if you can.


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    Dog food purchase

    I recently bought dog food from this company and at first, I was a bit worried after reading some reviews. But I have to say, I was really impressed with the great communication I got from their customer service team.
    When I put in my order, I saw a few negative comments and so I decided to send an email to the company with my concerns about whether my order would arrive. To my surprise, I quickly got a reply apologising for any possible delays, even though I had only placed the order on a Friday, spent the weekend reading reviews, and then emailed on Monday.
    Despite a small delay, the dog food turned up within a week of my order, which was fine with me. In the end, I thought the price was fair and the customer service team's communication was top-notch.


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    Dog food purchase

    I bought some dog food from this company recently, but I never got my order. I tried getting in touch with their customer service team through phone and email a few times, but I never heard back from them. I am really let down by how they handled this whole situation. It's just not right to promise an order and then not deliver it.


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    Dog food purchase

    I bought dog food from this company not long ago and it was a complete disaster. They sent me the wrong food and charged me more than they should have. When I tried to contact them for help, there was no phone number to call, just an email that only gave me an automated reply and then nothing. Now I'm out of money and stuck with a huge bag of dog food that I don't need. I really recommend that you stay away from this company.


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    Online pet food purchase

    I bought some pet food online not long ago and it was a bit rubbish, to be honest. I tried to get them to cancel my order because it was taking forever, but they just ignored me. They said they'd sent it to the courier, but it didn't actually go anywhere for more than a week. It was really frustrating how they didn't keep me updated or sort things out properly.


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    Dog food purchase

    I just wanted to share my experience with Time For Paws. I'd seen some negative reviews but decided to give them a go anyway. I was after a particular dog food that I couldn't find in any nearby shops, so I placed an order with them. To my surprise, my order was sent out quickly and arrived in just a few days. Not only was the delivery speedy, but the price was also much cheaper than what I would have paid locally. I was a bit wary at first because of the negative feedback, but I'm really pleased I took a chance as my experience turned out to be fantastic!


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    Fastest delivery ever!

    I was absolutely amazed at how fast my order came from that online pet shop. Everything went smoothly, and I got my stuff really quickly. The service was so efficient and professional. I’ll definitely be a customer forever!


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    Quick delivery before holiday

    The service at this place is absolutely fantastic. They not only gave me a great price but also rushed the delivery for me since I was about to go on vacation. I was really impressed by how eager they were to assist and how quickly everything was sorted out. Thanks a lot for making my shopping experience so easy!


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    Dog food purchase

    At first, I was a bit unsure because of some bad reviews, but I thought I'd give it a go and ordered two bags of dog food from the website. The deal was too good to ignore, even with the different opinions I'd read. To my surprise, everything went really well and it was easy peasy. I got my order within a week, and I liked getting regular email updates every couple of days. The deals on the website are really something special, so if you're not desperate for your stuff right away, I'd definitely suggest taking a look.


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    Missing dog food delivery

    The service I received was absolutely terrible. I placed my order 15 days ago and my items still haven't been sent out! When I spoke to Yodel, they told me they haven't even received the parcel, even though Time For Paws said it had been delivered. I'm now short of a substantial amount of dog food and have asked for a refund. I won't be shopping with them again after this level of incompetence. It's just not acceptable.


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    Dog food

    It took them ages to reply to my emails and calls, it was so irritating. I ordered some dog food and it took forever to arrive. I had to go through PayPal to get a refund, which was really frustrating. They don't even have a proper phone number, I had to search for it on Google and it was just multiple companies on the answerphone. I would suggest avoiding them, I found a great company that delivered my order promptly and kept me informed throughout. Trust me, just go somewhere else.


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    Pet food and accessories

    I ordered some pet food and accessories from this place, and it has been an absolute nightmare! The only positive thing is that it was cheaper than other places, but that's the only good thing. I haven't heard anything back from them yet, and I'm still waiting for an update on the delivery. Yodel is saying it's still with them, but they keep insisting it's on the way. I now need to go out and buy some food because I have no clue when it's going to arrive. I demand a refund immediately, but I can't seem to get hold of anyone to sort this out. I am extremely angry!


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    Dog food purchase

    Just a heads up, I wouldn't recommend using this company. I had to file a dispute through PayPal because they didn't send my dog food until I did. Finally, they shipped it out because I was supposed to get a refund. The package is currently on its way. I'm hoping I receive the right order, but if not, I'll definitely be asking for my money back! There's definitely something suspicious about this company. Avoid buying from them unless you want to risk losing your money.


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    Dog food, treats, and toys

    I got some dog food, treats, and toys from them and was so looking forward to getting my parcel. But can you believe it? It never showed up! They sent me an email saying it was sent out and even gave me a tracking number, but when I checked with the courier, they had no record of it. I waited for a whole 10 days and heard nothing. I tried emailing them, but they were so slow to respond. In the end, I had to open a dispute with PayPal for a refund, and only then did they send me a sorry email. What a disappointment! They used to be good, but looks like they're in serious trouble now. Save yourself the hassle - don't bother ordering from them!


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    Dog treats and a new toy

    I bought some dog treats and a new toy for my puppy about a week ago. I was really looking forward to getting them, but it's been a whole week now and my order still hasn't arrived. Despite having a tracking number, it seems like my items have just vanished. I've attempted to reach out to them via email, but they haven't responded at all. I must say, I'm quite let down by this experience. Looks like I won't be shopping from there again!


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    Dog food purchase

    I bought some dog food from this company not long ago and I must say, I was really happy with how it all went. I wasn't expecting it to arrive so quickly, but it turned up within a week of me placing the order. I had seen a few people saying they had trouble with late deliveries, so I was a little worried, but it seems like they've sorted out whatever was going wrong before. The packaging was nice and sturdy, and the food itself looked top-notch. All in all, I'm pleased with what I got and I'll definitely think about ordering from them again next time.


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    Dog food purchase

    I recently bought some dog food from Time For Paws and ran into a delivery issue. But when I got in touch with their customer service, they sorted it out straight away and I got my order the very next day. I really appreciated how quickly they dealt with the problem - it just goes to show they care about their customers and want to give a great service. Despite the small hiccup at the start, I'm happy with my experience with Time For Paws and would definitely think about buying from them again.


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    Swift delivery, fair pricing

    I recently bought something from this supplier and I was really impressed with how it all turned out. I ordered on a Monday and was chuffed when it arrived on Wednesday, super quick! The delivery was fast and top notch, which is a big plus in my book. The prices were also decent, better than other suppliers I've seen. The speedy delivery and reasonable prices made me one happy customer. I was a bit unsure at first after reading some mixed reviews online, but I had zero problems with this supplier. Because of my positive experience, I wouldn't think twice about using their services again in the future.


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    Puppy Food

    Wish I had read these reviews before ordering. Absolutely dreadful. Take you money, send you an email to say order dispatched, give you tracking number but it never leaves their warehouse. No phone number and do not reply to their emails. Either these are scammers or about to go bust and just taking peoples money. Now getting bank to do a claim back off them. Avoid!


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    Ardrn grange sensitive wet dog food

    Ordered this food, £50 worth and its not arrived. Wish id ordered with the others now. Ive had to go out and buy from shops which is more expensive as its not arrived. Messaged them but heard nothing. They wont get my custom again, greadful