Time For Paws

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Time For Paws

22% Would buy here again

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Spotlight: What are our customers saying?

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Vicky Sharma
I own a dog, she is seriously cute but i was new so i dont know how to take care of her. Actually, my dad gifted me for god knows what reason. Anyway, enough with back story ! My neighbor told m...Read on
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Moira Haigh
I am very disappointed by this company. No customer service is at all. As others have said, they take your order and money very quickly, then nothing. No updates, no answers to emails and have no i...Read on
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Mal
Absolutely shocking service goods ordered 10 days ago and still not dispatched (money taken straight away though). No response to emails and phone not answered (after finally tracking down a contac...Read on
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Sarah Waring
I ordered 1 sack of dog food on 31.08.21. Still not delivered, despite saying despatched. I’ve sent 3 emails, no response whatsoever, phoning is a waste of time. What’s happened? Have they gone bus...Read on
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Angela Naylor
As previous reviews ordered 2 weeks ago. Item allegedly despatched on 26 August. Nothing received. No response to 5 emails. Shocking customer service Read on

All reviews (9)

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    I DONT KNOW ABOUT OTHERS BUT MY DOG IS SURELY HAPPY

    I own a dog, she is seriously cute but i was new so i dont know how to take care of her. Actually, my dad gifted me for god knows what reason. Anyway, enough with back story !
    My neighbor told me about time for paws. I must say i am taken aback with the quality they serve. i mostly bought my dog stuff from here , and i trust their stuffs blindly. so yes, do it and try it

    Absolutely shocking customer service no updates on delivery my order was ordwred on the 27th november 2020 and was supposed to be here by the 2nd december 2020but this is now the 5th of december and nothing at all you cannit contact them to speak to someone thry give u an email to send to tgem if theres a problem on their pafe ive done thst since the 2nd december nothing apart from an automated email which tells u basically nothing again

    Similar experience here, been waiting 10days for my dog food, have had to get some elsewhere now, no response to emails.

    Been waitin ten days, they are saying the order has been lost, will never use them again.....cant phone them, they certainly have no customer services

    This company does not respond to emails, ... service.


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    Dog food and extras

    I am very disappointed by this company. No customer service is at all. As others have said, they take your order and money very quickly, then nothing. No updates, no answers to emails and have no idea when my delivery should be, if at all. Trading Standards will be contacted regarding this matter. Future BUYERS BEWARE.


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    Dog treats

    Absolutely shocking service goods ordered 10 days ago and still not dispatched (money taken straight away though). No response to emails and phone not answered (after finally tracking down a contact number 01707 927827 if you need it). Most definitely would NOT recommend avoid these like the plague


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    Dr John’s chicken and rice dog food

    I ordered 1 sack of dog food on 31.08.21. Still not delivered, despite saying despatched. I’ve sent 3 emails, no response whatsoever, phoning is a waste of time. What’s happened? Have they gone bust? Have I lost £28?
    No stars!


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    Don't waste your money

    As previous reviews ordered 2 weeks ago. Item allegedly despatched on 26 August. Nothing received. No response to 5 emails. Shocking customer service


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    Rosewood boredom bed

    Ordered 2 weeks ago. Still not received. Sent 2 emails and had no response!


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    Skinners Grain Free 15kg

    Terrible delivery service and communication. Have had to get food elsewhere as it's been 10 days since ordering and no sign of it. I would strongly recommend that others shop elsewhere, even if the prices here may seem tempting.


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    cat food dismal service

    Dismal service. Sent out wrong product and now expect me to wait in all day for a courier collection or send it back at my expense and then (at some point hopefully) be reimbursed for the postage. The item is 6kg and will cost a fortune to return. I asked why they cannot provide a prepaid option and was told point blank "we don't do that". Am now stuck with £50 of food that I don't want because they are so unbudging on their policies even when it's them who have made a mistake. A manager is supposed to call me this afternoon to discuss but I'm not holding out much hope having taken 4 days to get hold of someone initially by phone after multiple attempts and long delays being told I am 3rd in the queue which never seems to change. Avoid!


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    Vitalin

    impossible to make any contact with this company either by phone or email my order of 2 sacks of dog food worth £60 + still has not arrived, I will not be using them again.


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