Tru Diamonds - Overall Rating based on 22 reviews
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Recent online order
I bought something online not long ago and had a bit of trouble with the ordering part. But I got in touch with customer service and they sorted everything out for me quickly and efficiently. My order arrived just a few days back and I'm really pleased with how great the product is. I've been shopping with this company for a while now and I have to say, I've never been disappointed with their amazing customer service and beautiful jewellery. It's always a joy to shop here because I know I'll get excellent service and gorgeous pieces every time.
First purchase - Necklace
The necklace I bought from the company was absolutely gorgeous and way better than I thought it would be in terms of quality. The design was so detailed and the gemstones were sparkling like crazy, they caught the light in such a mesmerizing way. But, I did clock that the chain was quite dainty and fragile, which was a bit of a bummer because it could break really easily if you're not careful with it.
Gold plated ring purchase
I was really let down by the gold plated ring I bought from your company recently. My husband got it for £156.00 as a gift for me. Unfortunately, after losing some weight, I needed to get it resized. When I took it to a fancy jeweller, they told me it was just gold plated, not solid gold like we thought. This was a real shock and I felt really disappointed. It seems like we were tricked and I plan to take action by complaining to RIP OFF BRITAIN on BBC and to your company directly. I would recommend that others steer clear of buying from you.
Beautiful ring for wife's birthday present
I've been a customer of this company for years and I've always been happy with the jewellery and service. Recently, my wife picked out a beautiful ring for her birthday and I called to order it. I was really pleased when it arrived just three days later. The service was fantastic and the price of the ring was really good.
Diamond ring
I had such a great experience ordering my diamond ring, all thanks to the lovely lady I chatted to on the phone. She was so polite and took the time to help me, even though I was a bit muddled as an eighty-year-old. She patiently walked me through each step, making sure I grasped everything. I'm truly grateful for the fantastic service she provided.
Beautiful ring purchase
The ring I bought from this company was so beautiful, exactly what I wanted. The quality was really good and it looked just like the pictures online. But the only thing is, I got way too many emails after I bought it. It felt a bit spammy and they could definitely send less.
Diamond ring purchase
I bought this amazing diamond ring from the company recently and had a great experience all the way through. I had some issues with the website, so I called their help line and was really impressed with how quickly and knowledgeable the person I spoke to was. She sorted out my problems and answered all my questions on the spot. The items I selected arrived the very next morning after I placed my order. The diamond ring is absolutely beautiful and I am really impressed with both the quality of the product and the customer service.
Jewelry for my mum
I had so many questions and the person who assisted me was really lovely, they answered everything perfectly. The items arrived in really cool boxes and my mum absolutely adored the jewellery, especially the ring. It also arrived really quickly, just as they promised. I'll definitely be shopping with them again and again because they made my mum's day extra special. Thank you so much, Nu Diamonds!
Beautiful ring, excellent customer service
The customer service I got was top-notch! They really went out of their way to help me with the delivery problems I had with the courier. When the ring finally arrived, I was just amazed by how beautiful it looked - just like it did on the website. I am absolutely thrilled with my purchase and will definitely be recommending this company to all my friends. Thanks a million for the amazing service!
Jewellery purchase
I bought some jewellery from this company recently and I have to say, I'm really impressed with how nice it is and how reasonable the prices are. The customer service team has been really helpful, giving me all the information I needed. The delivery was done by Royal Mail and it was reliable, I liked knowing when my orders would arrive and being able to track them. Now I own a few pieces of jewellery that I'm really happy with.
Great products and service
I've just bought some stuff from this company and I have to say, the quality is top-notch. The customer service, both before and after purchase, was fantastic. I was especially happy with how quickly they sorted out my order and refund for the items I sent back. The staff really knew their stuff and gave me some great advice along the way. I'll definitely be shopping with them again in the future.
Prompt service, reasonable price, enjoyable wear.
I have to say, I was really impressed by the quick service I got from this company. Ordering was a breeze and my delivery arrived right on time. The prices were fair, especially for such a high-quality product. I bought a gorgeous piece of jewellery that I just love wearing. Overall, it was a fantastic experience and I would definitely recommend it to others.
Recent jewellery purchase
I just wanted to share that I bought some jewellery from this company recently and it was a great experience. I had placed an order before with Irena, who was really helpful and organised it so I didn't have to pay extra for postage. I found Irena to be really nice and friendly when we were talking. The pink ring and emerald bracelet I got were both really good quality and I'm happy with what I bought.
Two rings purchase
I bought two rings from the shop not long ago. Sadly, I made a mistake with an old ring sizer that wasn't correct, so the rings ended up too big for my wife. But luckily, the customer service worker, O'Rene, was really helpful and helped us sort it out. O'Rene quickly sent us a new ring sizer and walked us through the process of returning the rings and getting replacements. Thanks to her, my wife now has two lovely pieces of jewellery that fit just right.
Fine quality diamond jewellery
I've been a faithful customer of this company for years now, and I've always been blown away by how great their products are. The diamond jewellery I bought recently was top-notch quality and even better than I anticipated. The service was really friendly and efficient, and my order arrived the next day just as they promised. When I did have a small problem once, they sorted it out straight away, showing how dedicated they are to keeping their customers happy. They made sure to keep me updated every step of the way, which I found really helpful. I couldn't have asked for a better experience, to be honest.
Superstar Mens 2 ct Gold Clad Ring
I recently bought the Superstar Mens 2 ct gold clad ring and I must say, it totally blew me away. The diamond alternative is so bright and clear, it looks just like the real deal, sparkling away. The ring itself is crafted beautifully and the quality is top-notch. I was seriously impressed with this purchase.
Lab-created diamond ring
I was a bit unsure about getting a lab-created diamond ring from Tru Diamonds because I normally go for mined diamonds for my custom rings. But from the simple ordering process to getting my stunning ring, the whole experience has been great. The diamond's quality was even better than I expected, and it sparkles amazingly. Not only did I save a lot of money compared to mined diamonds, but I also feel good about reducing my carbon footprint. I really recommend Tru Diamonds to anyone thinking about lab-created diamonds.
3 rings
Wow, I recently bought three rings from this store and they are absolutely amazing! I couldn't be happier with them. They are really sparkly and look fantastic on my fingers.
Stunning jewellery
I absolutely love the jewellery I bought from this company, it's stunning! The quality is top-notch, and it looks really expensive. The customer service I got was brilliant too. The staff were really helpful in explaining the prices and discounts, which made my shopping a lot easier. Plus, the delivery was super quick and efficient. Overall, I'm really pleased with my purchase and the service from the company.
Pink Millions Ring
Absolutely Brilliant it looks amazing and my partner Penny has had so many compliments on it.
I want to say True Diamonds as a company are exceptional the staff on the phone so helpfull thro the purchasing stage, and I want to mention one particular member NURI Ihope I’ve spelt her name right but she handled a slight problem I had and her returns was so immediate!!!
she made our Christmas thank you NURI.
I cannot recommend True Diamonds highly enough
Their Products are Amazing and brilliant value.
Mike O’DEA
About Tru Diamonds
Are you a consumer aware of the damaging effects mined diamonds have on the environment? Then, it is advised that you search online for a company that specialises in laboratory-made diamond pieces. Hence, at the beginning of your search, you might feel delighted to find that there are companies that offer such products; however, due to the multitude of such companies, it might feel overwhelming and challenging to find a company that would be trustworthy, as not all companies would deliver on such guarantees. Therefore, online reviews can help you and others find one that suits your requirements for transparency. Furthermore, as you might need clarification as to which one to trust at the end of the day, it is also advised to read reviews about the quality of the pieces by visiting Tru Diamond Reviews. Therefore, it is recommended that you read many customers’ reviews about a specific company as it might indicate the trustworthiness of a company’s results.
About Tru Diamonds
Tru Diamonds is a company that is situated in the UK that specialises in the making of sustainably sourced diamonds created in laboratories; furthermore, due to the company’s ever-growing success within the UK and globally, over 100 000 customers that value them for their conflict-free diamonds that resemble the real thing. In addition, De Beers proudly announced in 2018 that it would sell non-mined diamonds with a lifetime warranty guarantee. In addition, the company strives for transparency regarding carat weights and sizes. Finally, due to the company’s transparency in selecting and selling only non-conflict and mined diamond pieces, it is endorsed by the Trademarks of Monark Global Ltd.
What makes Tru Diamonds Unique?
Tru Diamonds believe in making laboratory-created diamond substitutes that even the most experienced jewellers cannot tell the difference between this form of a diamond and that of a mined diamond. Henceforth, all diamonds made by the company are true to their original form; however, they have unique molecular and chemical makeup. But, never compromising on the highest standards demanded by its clients, each gem is carefully sourced, selected, and hand finished in eye-catching jewellery pieces.
Products and Services of Tru Diamonds
Tru Diamonds specialises in making laboratory-made diamond jewellery that is sustainable, durable, and beautiful. And this is evident in its various products, such as its section of featured rings, the trilogy, and specific cuts, such as heart and emerald. In addition, there are types of gems that differ in colour, such as pink. Furthermore, the company makes fabulous collections such as the billionaire; additionally, there are a variety of engagement rings to choose from set in 9-carat white or yellow gold. Next is including earrings in a wide selection of cuts and stone types. Furthermore, s there are also necklaces and pendants, such as the collection of the tulip. Bracelets are next in line and feature products such as tennis and in-stone cuts such as princess and stone type, for example, Tru amethyst. Finally, there are fine jewellery pieces for men, including rings and cufflinks.
Additional Services of Tru Diamonds
Tru Diamonds offers you the opportunity to gain from the unique triple guarantee that sets it apart from most competitors. In addition, there is a 30-day no-risk guarantee, a lifetime gemstone promise, and a lifetime replacement warranty. Furthermore, guides such as the ring sizer and information on correct jewellery care. Finally, the payment services of Klarna are available. Email: service@trudiamonds.co.uk Telephone: 0333 043 5000
Complaints, Compliments, and Tips for Tru Diamonds
Have you ordered diamond jewellery pieces from the online company Tru Diamonds? How would you describe your shopping experience? Was it up to your standards? Would you recommend their products to others?
The Importance of Customer Ratings and Feedback
Due to the importance of customer ratings and feedback, it is recommended that you share your thoughts by leaving a Tru Diamonds review which would lead to not only educating future clients about the company’s quality and transparency but it would also assist the company in knowing where it can improve in all aspects of its business. For example, are True Diamonds any good? Such as with any company, especially jewellery companies operating and selling pieces online, many consumers would be unsure if the quality of the products they are interested in is good. Therefore, it is recommended to read reviews about the quality of goods the company produces on varioUS-Reviews left by previous clients.
Why Share Positive Tru Diamond Reviews?
Due to all the reviews left, it is evident that there is an overwhelmingly positive feeling towards the company; however, there would always be doubts when it comes to quality, and this would apply to all online companies and the factor of whether they are true to their guarantees of high calibre pieces. Nonetheless, many customers that left comments referred to the stones as beautiful. In addition, the response towards the company’s customer service was good, and many applauded the company for this. In retrospect, looking at the positive reviews not only empowers the company to understand what they are doing right but also to educate other shoppers to gain trust in the company.
Why Share Negative Tru Diamond Reviews?
However, there have been some speculations regarding the company’s transparency and claim on non-conflict diamonds; therefore, is Tru Diamonds legit? As mentioned before, with any online company, there would always be doubts about legitimacy; however, when looking at reviews, it is evident that the comments left were overwhelmingly more positive than negative, as various customers were delighted when it came to their purchases. Finally, in retrospect, it is highly recommended to see the importance of sharing a negative customer review about the company as it might prove its legitimacy and show the company where it can improve.
Bonus!
📊 How did Tru Diamonds shine for you?
Contact Information
Unit 4, Del Guerra Court, Gelligron Industrial Estate,
CF39 8ES Tonyrefail
United Kingdom
📧 trudiamonds@trudiamonds.co.uk
Categories Tru Diamonds
Online shopping | Fashion Reviews & Experiences | Jewellery Reviews & Customer Experience
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Seite online seit: 22 June 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Nothing better than Diamond fo
I always thought of Tru Diamond when I think of Diamonds. This is my second-time purchase from Tru. It was a beautiful piece earlier, I bought a diamond ring for my ist weddin... Read onBy: Jeremaya Lupin