Tru Diamonds Reviews

: 22
91% Would buy here again

Most relevant positive review

  2024-05-05
Recent online order
I bought something online not long ago and had a bit of trouble with the ordering part. But I got...Read on
Ben

Most relevant negative review

  2024-04-23
Gold plated ring purchase
I was really let down by the gold plated ring I bought from your company recently. My husband got...Read on
M. Jones

Review with most votes

  2023-12-30
3 rings
Wow, I recently bought three rings from this store and they are absolutely amazing! I couldn'...Read on
Pete

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    Fine quality diamond jewellery

    I've been a faithful customer of this company for years now, and I've always been blown away by how great their products are. The diamond jewellery I bought recently was top-notch quality and even better than I anticipated. The service was really friendly and efficient, and my order arrived the next day just as they promised. When I did have a small problem once, they sorted it out straight away, showing how dedicated they are to keeping their customers happy. They made sure to keep me updated every step of the way, which I found really helpful. I couldn't have asked for a better experience, to be honest.


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    Recent online order

    I bought something online not long ago and had a bit of trouble with the ordering part. But I got in touch with customer service and they sorted everything out for me quickly and efficiently. My order arrived just a few days back and I'm really pleased with how great the product is. I've been shopping with this company for a while now and I have to say, I've never been disappointed with their amazing customer service and beautiful jewellery. It's always a joy to shop here because I know I'll get excellent service and gorgeous pieces every time.


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    Pink Millions Ring

    Absolutely Brilliant it looks amazing and my partner Penny has had so many compliments on it.
    I want to say True Diamonds as a company are exceptional the staff on the phone so helpfull thro the purchasing stage, and I want to mention one particular member NURI Ihope I’ve spelt her name right but she handled a slight problem I had and her returns was so immediate!!!
    she made our Christmas thank you NURI.
    I cannot recommend True Diamonds highly enough
    Their Products are Amazing and brilliant value.
    Mike O’DEA


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    Diamond ring purchase

    I bought this amazing diamond ring from the company recently and had a great experience all the way through. I had some issues with the website, so I called their help line and was really impressed with how quickly and knowledgeable the person I spoke to was. She sorted out my problems and answered all my questions on the spot. The items I selected arrived the very next morning after I placed my order. The diamond ring is absolutely beautiful and I am really impressed with both the quality of the product and the customer service.


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    First purchase - Necklace

    The necklace I bought from the company was absolutely gorgeous and way better than I thought it would be in terms of quality. The design was so detailed and the gemstones were sparkling like crazy, they caught the light in such a mesmerizing way. But, I did clock that the chain was quite dainty and fragile, which was a bit of a bummer because it could break really easily if you're not careful with it.


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    Gold plated ring purchase

    I was really let down by the gold plated ring I bought from your company recently. My husband got it for £156.00 as a gift for me. Unfortunately, after losing some weight, I needed to get it resized. When I took it to a fancy jeweller, they told me it was just gold plated, not solid gold like we thought. This was a real shock and I felt really disappointed. It seems like we were tricked and I plan to take action by complaining to RIP OFF BRITAIN on BBC and to your company directly. I would recommend that others steer clear of buying from you.


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    Lab-created diamond ring

    I was a bit unsure about getting a lab-created diamond ring from Tru Diamonds because I normally go for mined diamonds for my custom rings. But from the simple ordering process to getting my stunning ring, the whole experience has been great. The diamond's quality was even better than I expected, and it sparkles amazingly. Not only did I save a lot of money compared to mined diamonds, but I also feel good about reducing my carbon footprint. I really recommend Tru Diamonds to anyone thinking about lab-created diamonds.


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    Nothing better than Diamond for her!!

    I always thought of Tru Diamond when I think of Diamonds.
    This is my second-time purchase from Tru. It was a beautiful piece earlier, I bought a diamond ring for my ist wedding anniversary.
    Earlier before I bought another ring for my mother as the gift for the first big money I have earned
    It was first gift to her, specil similar to this gift to my wife.
    TRUE diamonds is most trusted place to buy from, My father has suggested me that.


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    Two rings purchase

    I bought two rings from the shop not long ago. Sadly, I made a mistake with an old ring sizer that wasn't correct, so the rings ended up too big for my wife. But luckily, the customer service worker, O'Rene, was really helpful and helped us sort it out. O'Rene quickly sent us a new ring sizer and walked us through the process of returning the rings and getting replacements. Thanks to her, my wife now has two lovely pieces of jewellery that fit just right.


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    Jewellery purchase

    I bought some jewellery from this company recently and I have to say, I'm really impressed with how nice it is and how reasonable the prices are. The customer service team has been really helpful, giving me all the information I needed. The delivery was done by Royal Mail and it was reliable, I liked knowing when my orders would arrive and being able to track them. Now I own a few pieces of jewellery that I'm really happy with.


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    Beautiful ring for wife's birthday present

    I've been a customer of this company for years and I've always been happy with the jewellery and service. Recently, my wife picked out a beautiful ring for her birthday and I called to order it. I was really pleased when it arrived just three days later. The service was fantastic and the price of the ring was really good.


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    Diamond ring

    I had such a great experience ordering my diamond ring, all thanks to the lovely lady I chatted to on the phone. She was so polite and took the time to help me, even though I was a bit muddled as an eighty-year-old. She patiently walked me through each step, making sure I grasped everything. I'm truly grateful for the fantastic service she provided.


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    Beautiful ring purchase

    The ring I bought from this company was so beautiful, exactly what I wanted. The quality was really good and it looked just like the pictures online. But the only thing is, I got way too many emails after I bought it. It felt a bit spammy and they could definitely send less.


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    Jewelry for my mum

    I had so many questions and the person who assisted me was really lovely, they answered everything perfectly. The items arrived in really cool boxes and my mum absolutely adored the jewellery, especially the ring. It also arrived really quickly, just as they promised. I'll definitely be shopping with them again and again because they made my mum's day extra special. Thank you so much, Nu Diamonds!


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    Beautiful ring, excellent customer service

    The customer service I got was top-notch! They really went out of their way to help me with the delivery problems I had with the courier. When the ring finally arrived, I was just amazed by how beautiful it looked - just like it did on the website. I am absolutely thrilled with my purchase and will definitely be recommending this company to all my friends. Thanks a million for the amazing service!


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    Great products and service

    I've just bought some stuff from this company and I have to say, the quality is top-notch. The customer service, both before and after purchase, was fantastic. I was especially happy with how quickly they sorted out my order and refund for the items I sent back. The staff really knew their stuff and gave me some great advice along the way. I'll definitely be shopping with them again in the future.


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    Prompt service, reasonable price, enjoyable wear.

    I have to say, I was really impressed by the quick service I got from this company. Ordering was a breeze and my delivery arrived right on time. The prices were fair, especially for such a high-quality product. I bought a gorgeous piece of jewellery that I just love wearing. Overall, it was a fantastic experience and I would definitely recommend it to others.


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    Recent jewellery purchase

    I just wanted to share that I bought some jewellery from this company recently and it was a great experience. I had placed an order before with Irena, who was really helpful and organised it so I didn't have to pay extra for postage. I found Irena to be really nice and friendly when we were talking. The pink ring and emerald bracelet I got were both really good quality and I'm happy with what I bought.


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    Superstar Mens 2 ct Gold Clad Ring

    I recently bought the Superstar Mens 2 ct gold clad ring and I must say, it totally blew me away. The diamond alternative is so bright and clear, it looks just like the real deal, sparkling away. The ring itself is crafted beautifully and the quality is top-notch. I was seriously impressed with this purchase.


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